Suzanne Grae
Level 2, Quad 3, 102 Bennelong Parkway,
Sydney, 2127, NSW,
Australia
Sydney, 2127, NSW,
Australia
61 18 0025-1083
Retail
Suzanne Grae Technographics
Suzanne Grae Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Suzanne Grae and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Suzanne Grae employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Suzanne Grae has purchased the following applications: Epicor ERP for ERP Financial in 2011, PageUp ATS for Applicant Tracking System in 2011, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Suzanne Grae is running and its propensity to invest more and deepen its relationship with Epicor , Block (ex Square, Inc) , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Suzanne Grae revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Suzanne Grae intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Suzanne Grae Tech Stack and Enterprise Applications
Suzanne Grae ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Suzanne Grae implemented Epicor ERP in an ERP Financial deployment to unify retail storefront, warehouse, and e-commerce operations. The implementation targeted the retailer's Australian operations, centralizing financial and inventory workflows used by store teams and warehouse staff supporting web orders.
Epicor ERP was configured to support core financial management including general ledger, accounts payable and receivable, alongside inventory control, purchasing, order management, and returns processing. Warehouse functionality emphasized RF scanner directed receiving, putaway, picking and packing, and weekly cycle counts to align with existing picker packer and storeperson roles.
Operational technology noted in the environment included Magento for the e-commerce storefront, eParcel and common carrier services such as Startrack and FedEx for shipping orchestration, and Microsoft Office for reporting and document handling, all operating alongside Epicor ERP. Epicor ERP served as the central financial and inventory ledger coordinating fulfillment and financial posting while e-commerce and carrier systems handled order capture and shipment execution.
Governance and workflow changes formalized inventory reconciliation, purchase order approval flows, stock transfer procedures between warehouse and stores, and returns and refund processing handled by e-commerce storemen and warehouse associates. The configuration emphasized role based responsibilities across finance, warehouse, and store operations to support routine activities such as receiving shipments, managing stock levels, and processing customer returns.
|
|
|
|
|
Payment Processing | ERP |
|
2018 | 2018 |
|
Suzanne Grae HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Suzanne Grae implemented PageUp ATS. Suzanne Grae, an Australian retail employer of roughly 200 employees, uses PageUp ATS as its Applicant Tracking System with candidate application forms and the careers presence delivered via PageUp on the corporate website.
The PageUp ATS implementation centers on standard Applicant Tracking System capabilities, including job requisition posting and branded career site integration, online candidate application forms, resume ingestion and candidate profiling, configurable hiring workflows and interview scheduling, and an applicant database to support recruitment activities. The deployment reflects a cloud-hosted SaaS model typical for PageUp ATS and is positioned to manage end to end recruitment processes and compliance reporting within the HR function.
Operational coverage is focused on corporate hiring and retail store recruitment across Australia, with the HR and talent acquisition team using PageUp ATS to manage candidate pipelines and hiring manager approvals. Governance was organized around configured workflows and role-based permissions for recruiters and hiring managers, and the careers site integration ensures applications are captured directly into PageUp ATS from the public job listings URL.
|
|
|
|
|
Payroll | HCM |
|
2020 | 2020 |
|
|
|
|
|
Workforce Management, Time and Attendance | HCM |
|
2020 | 2020 |
|
Suzanne Grae Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Suzanne Grae implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment supports the Australian retailer’s corporate productivity and communications for roughly 200 employees, with Google Workspace presence visible on the company website. Google Workspace (Formerly Google G-Suite) was configured to deliver core Collaboration capabilities including Gmail, Calendar, Drive, Docs and Meet, aligning with standard Collaboration workflows such as shared document editing, centralized calendar scheduling, and cloud file access. Administrative configuration follows typical Google Workspace patterns with single domain provisioning, user and group management, and native access controls, supporting centralized identity and communication governance across corporate functions and store operations.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Suzanne Grae eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2015 | 2015 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
Suzanne Grae CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
Suzanne Grae ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
Suzanne Grae PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Suzanne Grae IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2003 | 2003 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Suzanne Grae CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Suzanne Grae
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CEO | CXO | Finance | |
|
|
|
CEO | CXO | Finance | |
|
|
|
Payroll Officer | Manager | Finance | |
|
|
|
Manager Operations | Manager | Finance | |
|
|
|
Group Talent Acquisition Manager | Manager | HR | |
|
|
|
Group People & Capability Manager | Manager | HR | |
|
|
|
Payroll Officer | Non Manager | HR | |
|
|
|
Group Payroll Manager | Manager | HR | |
|
Apps Being Evaluated by Suzanne Grae Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Suzanne Grae IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Suzanne Grae digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Suzanne Grae Technographics
Suzanne Grae is a Retail organization based in Australia,
with around 200 employees and annual revenues of $20.0 million.
Suzanne Grae operates a diverse technology stack with applications such as
Epicor ERP, PageUp ATS and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Applicant Tracking System and Collaboration.
Suzanne Grae has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, PageUp and Google.
Suzanne Grae recently adopted applications including
Microsoft 365 in 2021, IgniteTech SLI Systems Product Recommendation in 2021 and Platform.sh in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Suzanne Grae’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Suzanne Grae’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Suzanne Grae technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.