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Handelsbanken
Location
Kungstrsdgsrdsgatan 2,
Stockholm, 106 70,
Sweden
Website
https://www.handelsbanken.se/
Phone
46 8 406-6900
Artw industry
Banking and Financial Services
Employee
Revenue

Handelsbanken Technographics

Handelsbanken Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Handelsbanken and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12030 Handelsbanken employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Handelsbanken has purchased the following applications: Benify Benefits for Benefits Administration in 2021, IDEMIA GREENPAY for Card Personalization in 2021, Questback CX Management for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Handelsbanken is running and its propensity to invest more and deepen its relationship with Benify , Microsoft , IDEMIA or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Handelsbanken revenues, which have grown to $4.71 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Handelsbanken intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Handelsbanken Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Benify Legacy Benify Benefits Benefits Administration HCM n/a 2021 2021
Talent Sourcing HCM 2016 2016
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IDEMIA Legacy IDEMIA GREENPAY Card Personalization ERP Services and Operations n/a 2021 2021
In 2021 Handelsbanken contracted IDEMIA GREENPAY to deliver Card Personalization as an outsourced service, aligning card issuance and personalization under IDEMIA’s platform. The engagement positions IDEMIA GREENPAY as the bank’s primary personalization application to address evolving market trends and enable future customer-facing digital services. The implementation centers on physical card personalization and card manufacturing capabilities, with IDEMIA adopting Lazer-Pro techniques to convert all of Handelsbanken’s embossed cards. IDEMIA GREENPAY also extends into digital service capabilities, including mobile identity enabled customer on-boarding flows to activate cards and secure customer authentication by tapping the card on a phone, combining personalization with tokenization-ready workflows and personalization automation. Operational scope covers Handelsbanken’s card issuance lifecycle and touches payments development and customer service functions, with IDEMIA positioned as a one-stop shop for current and future card needs. Integrations are defined around Handelsbanken’s customer on-boarding and mobile activation processes, linking physical personalization outputs with online activation and authentication pathways. Governance is structured around an outsourcing model where IDEMIA assumes responsibility for card personalization production and related digital services, and rollout begins with the conversion of embossed cards to Lazer-Pro production techniques. Handelsbanken explicitly framed the engagement around quality and future-proof services, and IDEMIA will provide both card manufacturing and personalization operations alongside the stated digital identity capabilities.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Questback Legacy Questback CX Management Customer Experience CRM n/a 2018 2018
Customer Experience CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2018 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Handelsbanken
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Handelsbanken Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Handelsbanken Technographics

Handelsbanken is a Banking and Financial Services organization based in Sweden, with around 12030 employees and annual revenues of $4.71 billion.

Handelsbanken operates a diverse technology stack with applications such as Benify Benefits, IDEMIA GREENPAY and Questback CX Management, covering areas like Benefits Administration, Card Personalization and Customer Experience.

Handelsbanken has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Benify, IDEMIA and Questback.

Handelsbanken recently adopted applications including Benify Benefits in 2021, IDEMIA GREENPAY in 2021 and Rackspace Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Handelsbanken’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Handelsbanken’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Handelsbanken technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.