Vilnius, 09321,
Lithuania
Swedbank Lithuania Technographics
Swedbank Lithuania Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Swedbank Lithuania and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1632 Swedbank Lithuania employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Swedbank Lithuania has purchased the following applications: Pega Platform for Business Process Management in 2019, Adobe Experience Cloud for Customer Experience in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Swedbank Lithuania is running and its propensity to invest more and deepen its relationship with Pegasystems , Oracle , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Swedbank Lithuania revenues, which have grown to $446.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Swedbank Lithuania intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Swedbank Lithuania Tech Stack and Enterprise Applications
Swedbank Lithuania ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega Platform | Business Process Management | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019, Swedbank Lithuania implemented Pega Platform to advance customer facing process automation within Business Process Management. The deployment targeted customer analytics, campaign management, and analytical CRM capabilities to standardize content, offerings, and data capture workflows across the bank.
Implementation work included development of Customer analytics, Campaign Management tools, analytical CRM capabilities, support and improvement of existing content, offering, and data capturing tools, and the implementation of new offering channels. Technical delivery drew on Pegasystems PRPC expertise together with Marketing Automation and Predictive Modeling techniques, executed through Agile methodologies and user story driven development.
Operational scope centered on marketing, CRM, and analytics teams inside Swedbank Lithuania, with the Pega Platform embedded into front office orchestration and decisioning workflows. The platform was used to instrument campaign orchestration, automate customer touchpoints, and standardize data capture channels across customer engagement functions.
Governance and rollout were managed by business analysts embedded in product teams, combining software project management and business analytics to prioritize iterative improvements. Ongoing support and iterative release cycles were used to align Pega Platform capabilities with evolving marketing automation and CRM business requirements.
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Core Banking | ERP Services and Operations |
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2013 | 2014 |
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Swedbank Lithuania CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Swedbank Lithuania deployed Adobe Experience Cloud for Customer Experience on its public website. The implementation focused on bringing digital experience management to the bank's web channels to centralize the orchestration of customer interactions and online content.
Adobe Experience Cloud was configured to deliver content delivery and personalization, analytics instrumentation, tag management and campaign orchestration capabilities consistent with Customer Experience platform use. The deployment emphasized web channel integration and the configuration of experience rules and measurement tags to support targeted content and behavioral analytics.
Operational ownership was placed with digital marketing and web operations, with governance adjustments to centralize content approvals, experience rule controls and measurement standards. The scope of the implementation covered Swedbank Lithuania's public website and supported customer engagement, digital marketing and online servicing workflows for the bank's Lithuania audience.
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Marketing Automation | CRM |
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2020 | 2020 |
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Swedbank Lithuania IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Swedbank Lithuania deployed Microsoft Azure Cloud Services for its public website under the Application Hosting and Computing Services category. Microsoft Azure Cloud Services is used to host the bank's web presence and provide the compute and managed platform capabilities aligned with Application Hosting and Computing Services. The deployment architecture indicated by the website source centers on cloud-hosted web delivery, scalable compute instances, and managed platform components that support public-facing content and application delivery. Operational responsibility is aligned to Swedbank Lithuania IT and digital channels teams, covering online customer interfaces for the bank in Lithuania.
Integrations are focused on the bank's web estate and web-facing systems as surfaced by site-level instrumentation, with standard cloud hosting integrations implied for networking, access control, and logging consistent with Application Hosting and Computing Services. Governance reflects typical cloud operational processes for deployment, configuration, and change control managed by internal IT, while security and compliance controls would align with banking sector expectations. The implementation references Microsoft Azure Cloud Services on the bank site source as the hosting platform for the website.
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IT Decision Makers and Key Stakeholders at Swedbank Lithuania
Apps Being Evaluated by Swedbank Lithuania Executives
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