AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank Sweden Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP Financial Management n/a 2020 2020
Payment Processing ERP Financial Management 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Nuance Communications Legacy Nuance Chatbot AI Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Swedbank Sweden deployed Nuance Chatbot AI as a web-based virtual assistant branded Nuance Nina to handle customer service and self-service banking queries. The implementation was scoped to online retail channels across the Nordic region, positioning the Nuance Chatbot AI as the primary conversational layer for digital customer engagement. The deployment implemented core Chatbots and Conversational AI capabilities including intent recognition, dialog management, and scripted self-service flows to resolve common banking inquiries. Configuration focused on customer service and self-service banking workflows, with automated resolution paths and provisions for escalation to human agents where conversations exceeded automated coverage. Operational coverage centered on customer service and digital self-service teams across Swedbank Sweden’s Nordic footprint, with performance monitored from go-live. The Nuance case study reports approximately 30,000 conversations per month and a 78% first-contact resolution rate within the first three months of deployment, metrics that were used to validate conversational accuracy and routing rules.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2025 2025
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2018 2018
Content Management Content Management 2025 2025
Digital Asset Management Content Management 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Data Management Platform CRM 2018 2018
Digital Advertising Platform CRM 2014 2014
Marketing Analytics CRM 2006 2006
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2010 2010
Investment Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Asset and Wealth Management Investment Management 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
Apps Development PaaS 2025 2025
Robotic Process Automation PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2018 2018
Endpoint Detection and Response (EDR) CyberSecurity 2023 2023
Identity and Access Management (IAM) CyberSecurity 2025 2025
Secure Sockets Layer (SSL) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Swedbank Sweden

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Swedbank Sweden Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Swedbank Sweden IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Swedbank Sweden digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Swedbank Sweden Technographics
Swedbank Sweden is a Banking and Financial Services organization based in Sweden, with around 11098 employees and annual revenues of $5.45 billion.
Swedbank Sweden operates a diverse technology stack with applications such as Stripe Payments, Nuance Chatbot AI and Cisco Webex Meetings, covering areas like Payment Processing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Swedbank Sweden has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, Nuance Communications and Cisco Systems.
Swedbank Sweden recently adopted applications including Figma Design in 2025, Adobe Dynamic Media Classic (ex Adobe Scene7) in 2025 and JavaScript in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Swedbank Sweden’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Swedbank Sweden’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Swedbank Sweden technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.