London, SE1 0AX,
United Kingdom
SwiftKey Technographics
SwiftKey Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SwiftKey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 SwiftKey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SwiftKey has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Zendesk Service for Customer Support in 2014, Amazon EC2 for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SwiftKey is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SwiftKey revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SwiftKey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SwiftKey Tech Stack and Enterprise Applications
SwiftKey ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, SwiftKey implemented Oracle NetSuite ERP, an ERP Financial application, to consolidate its finance and accounting operations. The deployment focused on core financial modules typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting. Oracle NetSuite ERP was configured to centralize the chart of accounts, standardize period close workflows, and enforce role based access controls for finance teams.
The implementation used a cloud native SaaS deployment model consistent with Oracle NetSuite ERP, with configuration attention to multi entity bookkeeping and retail revenue accounting. Operational scope covered corporate finance, accounting, and procurement functions across SwiftKey, with governance established through standardized financial controls and month end close procedures. The narrative documents SwiftKey Oracle NetSuite ERP ERP Financial alignment with finance and accounting business functions.
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SwiftKey CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014 SwiftKey implemented Zendesk Service to provide Customer Support directly on its website. The Zendesk Service deployment was embedded into the public site as the primary web-facing support channel to capture inquiries, create support tickets and present self-service content.
Configuration emphasized standard Customer Support capabilities including ticketing, case management, a web support widget and knowledge base workflows to enable triage and routing to the customer support team. Operational scope targeted the customer service organization supporting SwiftKey's retail user base, with governance centered on ticket workflow rules and role-based routing to manage incoming web-originated requests.
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SwiftKey IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015, SwiftKey deployed Amazon EC2 to host its public website and customer facing services. The implementation uses Amazon Web Services infrastructure and is classified under Application Hosting and Computing Services.
SwiftKey configured Amazon EC2 compute instances to run its web application processes, provisioning virtual machine instances and standard operating system images to align capacity with traffic and development needs. Configuration work emphasized instance lifecycle management, capacity sizing, and automated provisioning workflows typical of an application hosting and computing environment. Amazon EC2 functions as the primary compute layer for the SwiftKey website.
Operational ownership sits with SwiftKey engineering and web operations teams who manage instance provisioning, access control, patching, and deployment orchestration. Governance focused on cloud account controls and runtime orchestration to support continuous delivery of site updates. The deployment is specific to the SwiftKey website within the companys AWS footprint.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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SwiftKey CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at SwiftKey
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Co-founder, CTO | CXO | Finance | ||||
| CEO, Co-Founder | CXO | Finance | ||||
| Director of IT | Director | IT |
Apps Being Evaluated by SwiftKey Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||