Anacortes, 98221, WA,
United States
Swinomish Lodge & Casino Technographics
Swinomish Lodge & Casino Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Swinomish Lodge & Casino and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Swinomish Lodge & Casino employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Swinomish Lodge & Casino has purchased the following applications: Amadeus iHotelier (ex TravelClick iHotelier) for Reservation and Booking Management in 2016, Agilysys Digital Marketing for Intelligent Process Automation in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Swinomish Lodge & Casino is running and its propensity to invest more and deepen its relationship with Amadeus IT Group , Agilysys , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Swinomish Lodge & Casino revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Swinomish Lodge & Casino intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Swinomish Lodge & Casino Tech Stack and Enterprise Applications
Swinomish Lodge & Casino ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus iHotelier (ex TravelClick iHotelier) | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Swinomish Lodge & Casino deployed Amadeus iHotelier (ex TravelClick iHotelier) on its public website as the property s Reservation and Booking Management solution. Amadeus iHotelier (ex TravelClick iHotelier) is presented as the central web booking engine for the property s online reservations and booking flows.
The implementation focuses on delivering a website-embedded booking engine and consumer booking flow, supporting online rate and availability presentation, reservation capture, and guest booking management. Functional configuration aligns with core Reservation and Booking Management capabilities, including web booking widget configuration, rate and inventory control, and online booking session handling.
Operational coverage centers on reservations and front desk operations, with the system serving as the primary channel for direct bookings through the Swinomish Lodge & Casino website and feeding reservation records into property operations workflows. Governance responsibilities are concentrated in the hospitality operations and e-commerce function, which manage rate policies, content updates, and booking rules within Amadeus iHotelier.
The deployment is described as a website-integrated SaaS booking layer, positioning Amadeus iHotelier as the property s authoritative online reservation source for guest-facing booking, channel availability publication, and internal reservation handling in the Reservations and Booking Management domain.
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Swinomish Lodge & Casino AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Digital Marketing | Intelligent Process Automation | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Swinomish Lodge & Casino implemented Agilysys Digital Marketing, an Analytics and Marketing Loyalty application. The deployment covered the property marketing and guest services functions at the United States resort operator, which operates with approximately 550 employees and a full-service casino and lodge operation.
Agilysys Digital Marketing was configured to provide campaign orchestration, personalized offer management, guest profiling and segmentation, and marketing analytics reporting. Implementation work focused on centralized campaign creation, offer templating, segmentation-driven targeting, and cross-channel performance tracking to support loyalty-driven promotions and guest reengagement workflows.
Operational integration aligned Agilysys Digital Marketing with on-property operational feeds and the casino loyalty records to ensure offers were tied to guest profiles and stay history. The solution was used by marketing, casino marketing, and front desk teams to coordinate campaigns and surface analytics for campaign refinement.
Governance included establishing campaign approval workflows, a marketing calendar, and regular analytics review to operationalize offers and promotions in property workflows. Agilysys Digital Marketing was cited positively by leadership, Jay Ellenberger GM at Swinomish Lodge & Casino, who said "OfferCraft’s software delivers in a big way. Every marketing executive should be using this."
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Swinomish Lodge & Casino IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Swinomish Lodge & Casino deployed Microsoft Azure Cloud Services for Application Hosting and Computing Services to host and serve its public website. The Azure deployment centralizes the website front end and supporting application compute, leveraging cloud hosted virtual machines and managed platform services to provide scalable application hosting, content delivery and secure TLS termination.
Microsoft Azure Cloud Services supports web operations, online reservations interfaces and marketing content management, aligning the Application Hosting and Computing Services footprint with guest services and revenue facing digital channels. Operational scope is focused on the public website and associated application stacks, with governance enforced through centralized subscription controls, role based access control and monitoring for production workloads, and a shift toward cloud native deployment practices and continuous delivery pipelines for web content and application updates.
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IT Decision Makers and Key Stakeholders at Swinomish Lodge & Casino
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Apps Being Evaluated by Swinomish Lodge & Casino Executives
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