Sydney Opera House
Sydney Opera House Bennelong Point,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9250-7111
Leisure and Hospitality
Sydney Opera House Technographics
Sydney Opera House Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sydney Opera House and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Sydney Opera House employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sydney Opera House has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Oracle Cloud HCM for Core HR in 2024, Mainpac EAM for Enterprise Asset Management in 2003 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sydney Opera House is running and its propensity to invest more and deepen its relationship with Infor , Oracle , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sydney Opera House revenues, which have grown to $122.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sydney Opera House intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sydney Opera House Tech Stack and Enterprise Applications
Sydney Opera House ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Sydney Opera House implemented Infor SunSystems as its ERP Financial application. The deployment targeted the finance function while engaging business partners across the organisation, with project delivery following PRINCE2 methodology and formal governance to align with procurement and NSW government requirements.
The Infor SunSystems rollout concentrated on core financial ledger, accounts payable and receivable, cash management and payment processing, and reporting capabilities. Project activities included configuration, coordination of user acceptance testing for SUN Systems upgrades, and automation of banking payment file transfers via the Westpac Integrated Banking Solution, using an encrypted direct file transfer mechanism to mitigate payment file corruption risks.
Governance and process transformation were built into the programme, with established steering committees, monthly board reporting, risk and issue management, and documented project artefacts. Financial controls and operating processes were standardised through a single financial delegations matrix, updates to credit card and overseas travel policies, privacy impact assessment completion for IT changes, business process mapping with Microsoft Visio, and training materials for non finance stakeholders.
The project delivered a completed finance systems transformation and coordinated SUN Systems upgrade UAT, implemented secure banking file automation through Westpac Integrated Banking Solution, and drove operational changes including decentralised taxi charge management and a redesigned finance intranet to improve access to financial information.
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Sydney Opera House HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2024 | 2025 |
In 2024, Sydney Opera House implemented Oracle Cloud HCM as its cloud-based Core HR platform to standardize employee records and HR workflows across the organization. The deployment targeted HR and people operations supporting the institution's staff roster of approximately 900 employees, establishing Oracle Cloud HCM as the authoritative employee master for role, position, and organizational data.
The implementation of Oracle Cloud HCM emphasized Core HR capabilities including global employee profiles, organizational management, position and job structures, absence and time-off tracking, benefits and compensation baseline configuration, manager and employee self-service, and embedded HR reporting. Configurations focused on canonical data models for worker attributes, configurable security roles, and business process orchestration to support hire to retire lifecycle management within Oracle Cloud HCM.
Governance centered on centralizing master data controls, role based access, and standardized approval workflows for core HR transactions, with HR administrators and line managers as primary operational owners. The project narrative describes a SaaS deployment pattern using Oracle Cloud HCM to reduce fragmentation of people data and to introduce consistent HR process execution and auditability across Sydney Opera House.
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2024 | 2025 |
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Payroll | HCM |
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2012 | 2012 |
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Recruiting | HCM |
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2024 | 2025 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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Sydney Opera House ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mainpac | Legacy | Mainpac EAM | Enterprise Asset Management | ERP Services and Operations | n/a | 2003 | 2004 |
In 2003, Sydney Opera House implemented Mainpac EAM as its Enterprise Asset Management system. The deployment established Mainpac EAM as the primary building maintenance and contractor management application for the Sydney Opera House site in Australia, enabling structured capture of field condition assessments and the creation of work for planners. Mainpac EAM functions to coordinate maintenance execution and contractor assignments across the organization.
Mainpac EAM was implemented with Mobility and Integration components to support field-to-office workflows, with field teams entering condition assessments through mobile-capable interfaces and generating work orders that planners manage in the back office. The implementation emphasizes functional workflows common to Enterprise Asset Management systems, including condition-based data capture, work order creation, and contractor dispatch coordination. Module usage aligns with vendor documentation describing Mainpac EAM and Mobility/Integration components.
The Mainpac deployment includes a BCAT integration that removed manual re-keying between systems, the integration accelerating remediation and improving asset alignment. That BCAT linkage connects field observations to the asset record and work planning processes, reducing data handoff friction between field staff and planners. Operational coverage explicitly includes maintenance teams and contractor management within the Sydney Opera House organization in Australia.
Operational governance shifted to a field-driven capture and planner-led remediation model, with processes updated so assessments are raised as actionable work for planners rather than routed through manual transcription steps. Business functions impacted include maintenance operations, contractor management, and planning, and the implementation is described as improving decision making and staff productivity as a result of the integrated capture and remediation workflow.
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Sydney Opera House Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Sydney Opera House Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Sydney Opera House CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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Sydney Opera House EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2022 | 2022 |
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Sydney Opera House ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Sydney Opera House PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Sydney Opera House IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Sydney Opera House CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Sydney Opera House Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Security Outsourcing | Physical Security |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Sydney Opera House
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Financial Officer, Executive Director Corporate Services | Director | Finance | |
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Financial Controller | Director | Finance | |
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CEO | CXO | Finance | |
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Director, People and Government | Director | HR | |
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Head of People and Development | Director | HR | |
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Payroll Officer | Manager | Finance | |
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Head of People and Development | Director | HR | |
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Payroll Operations Manager | Manager | Finance | |
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Apps Being Evaluated by Sydney Opera House Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sydney Opera House IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sydney Opera House digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Sydney Opera House Technographics
Sydney Opera House is a Leisure and Hospitality organization based in Australia,
with around 900 employees and annual revenues of $122.0 million.
Sydney Opera House operates a diverse technology stack with applications such as
Infor SunSystems, Oracle Cloud HCM and Mainpac EAM,
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Sydney Opera House has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Oracle and Mainpac.
Sydney Opera House recently adopted applications including
Connley Walker Security Services in 2025, Oracle Cloud HCM in 2024 and Oracle Cloud HCM Learning in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sydney Opera House’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sydney Opera House’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sydney Opera House technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.