Sydney, 2000, NSW,
Australia
Sydney Opera House Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sydney Opera House and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Sydney Opera House employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sydney Opera House has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Oracle Cloud HCM for Core HR in 2024, Mainpac EAM for Enterprise Asset Management in 2003 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sydney Opera House is running and its propensity to invest more and deepen its relationship with Infor , Oracle , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sydney Opera House revenues, which have grown to $122.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sydney Opera House intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2024 | 2025 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2024 | 2025 |
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Payroll | HCM |
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2012 | 2012 |
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Recruiting | HCM |
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2024 | 2025 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mainpac | Legacy | Mainpac EAM | Enterprise Asset Management | ERP Services and Operations | n/a | 2003 | 2004 |
In 2003, Sydney Opera House implemented Mainpac EAM as its Enterprise Asset Management system. The deployment established Mainpac EAM as the primary building maintenance and contractor management application for the Sydney Opera House site in Australia, enabling structured capture of field condition assessments and the creation of work for planners. Mainpac EAM functions to coordinate maintenance execution and contractor assignments across the organization.
Mainpac EAM was implemented with Mobility and Integration components to support field-to-office workflows, with field teams entering condition assessments through mobile-capable interfaces and generating work orders that planners manage in the back office. The implementation emphasizes functional workflows common to Enterprise Asset Management systems, including condition-based data capture, work order creation, and contractor dispatch coordination. Module usage aligns with vendor documentation describing Mainpac EAM and Mobility/Integration components.
The Mainpac deployment includes a BCAT integration that removed manual re-keying between systems, the integration accelerating remediation and improving asset alignment. That BCAT linkage connects field observations to the asset record and work planning processes, reducing data handoff friction between field staff and planners. Operational coverage explicitly includes maintenance teams and contractor management within the Sydney Opera House organization in Australia.
Operational governance shifted to a field-driven capture and planner-led remediation model, with processes updated so assessments are raised as actionable work for planners rather than routed through manual transcription steps. Business functions impacted include maintenance operations, contractor management, and planning, and the implementation is described as improving decision making and staff productivity as a result of the integrated capture and remediation workflow.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Security Outsourcing | Physical Security |
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2025 | 2025 |
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