List of Mainpac EAM Customers
Bella Vista, 2153, NSW,
Australia
Since 2010, our global team of researchers has been studying Mainpac EAM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Mainpac EAM for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Mainpac EAM for Enterprise Asset Management include: Ports America, a United States based Transportation organisation with 12000 employees and revenues of $4.50 billion, Blackmores, a Australia based Retail organisation with 1200 employees and revenues of $650.0 million, Sydney Opera House, a Australia based Leisure and Hospitality organisation with 900 employees and revenues of $122.0 million and many others.
Contact us if you need a completed and verified list of companies using Mainpac EAM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Mainpac EAM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Blackmores | Retail | 1200 | $650M | Australia | Mainpac | Mainpac EAM | Enterprise Asset Management | 2019 | n/a | In 2019, Blackmores deployed Mainpac EAM including Mobility EAM to manage production equipment, facility assets and calibration activities within its regulated pharmaceutical manufacturing environment to meet GMP and compliance requirements. This implementation centers on Mainpac EAM as the enterprise platform for Enterprise Asset Management across manufacturing operations in the Asia Pacific region. The Mainpac EAM deployment encompassed core asset management and maintenance workflows, including work order management, preventive maintenance scheduling, calibration tracking and reporting, and mobile field data capture via Mobility EAM. Configuration emphasized calibration lifecycles and audit ready record creation to align with pharmaceutical quality management and Good Manufacturing Practice requirements. Operational coverage targeted production equipment and facility assets used in pharmaceutical manufacturing, extending reporting and compliance visibility across sites in the Asia Pacific region. Business functions impacted include maintenance operations, quality assurance, engineering and site operations, with Mainpac EAM used as the primary system for maintenance control and regulatory evidentiary reporting. Governance changes focused on tighter maintenance controls and structured calibration governance to support regulatory audits, with the vendor case study noting improved asset maintenance controls and calibration tracking for regulatory compliance. The implementation prioritized traceability and operational consistency to sustain GMP compliance without specifying cost or performance metrics. | |
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Ports America | Transportation | 12000 | $4.5B | United States | Mainpac | Mainpac EAM | Enterprise Asset Management | 2017 | n/a | In 2017, Ports America implemented Mainpac EAM across terminal operations in the United States. Mainpac EAM is an Enterprise Asset Management application deployed with Mobility to provide enterprise-level visibility of fixed and mobile assets including gantry cranes, RTGs and forklifts. The deployment incorporated a centralized asset register, scheduled maintenance and work order management, and mobile workforce capabilities for technicians. Configuration emphasized standardized asset hierarchies and condition data capture to support a deliberate shift toward predictive maintenance and to improve uptime and safety. The implementation integrated Mainpac EAM with Oracle and third-party systems to surface financial, procurement and operational data into maintenance processes. Operational scope covered Ports America terminal operations in the United States, aligning maintenance workflows with yard operations and crane safety processes. Governance established standardized maintenance workflows and cross-functional handoffs between operations and maintenance teams, creating a platform for continuous improvement. Reported outcomes included better asset visibility, improved maintenance efficiency and a platform to move toward predictive maintenance to improve uptime and safety. | |
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Sydney Opera House | Leisure and Hospitality | 900 | $122M | Australia | Mainpac | Mainpac EAM | Enterprise Asset Management | 2003 | n/a | In 2003, Sydney Opera House implemented Mainpac EAM as its Enterprise Asset Management system. The deployment established Mainpac EAM as the primary building maintenance and contractor management application for the Sydney Opera House site in Australia, enabling structured capture of field condition assessments and the creation of work for planners. Mainpac EAM functions to coordinate maintenance execution and contractor assignments across the organization. Mainpac EAM was implemented with Mobility and Integration components to support field-to-office workflows, with field teams entering condition assessments through mobile-capable interfaces and generating work orders that planners manage in the back office. The implementation emphasizes functional workflows common to Enterprise Asset Management systems, including condition-based data capture, work order creation, and contractor dispatch coordination. Module usage aligns with vendor documentation describing Mainpac EAM and Mobility/Integration components. The Mainpac deployment includes a BCAT integration that removed manual re-keying between systems, the integration accelerating remediation and improving asset alignment. That BCAT linkage connects field observations to the asset record and work planning processes, reducing data handoff friction between field staff and planners. Operational coverage explicitly includes maintenance teams and contractor management within the Sydney Opera House organization in Australia. Operational governance shifted to a field-driven capture and planner-led remediation model, with processes updated so assessments are raised as actionable work for planners rather than routed through manual transcription steps. Business functions impacted include maintenance operations, contractor management, and planning, and the implementation is described as improving decision making and staff productivity as a result of the integrated capture and remediation workflow. |
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