Synchronoss
200 Crossing Boulevard 8th Floor,
Bridgewater, 8807, NJ,
United States
Bridgewater, 8807, NJ,
United States
1 866-620-3940
Professional Services
Synchronoss Technographics
Synchronoss Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Synchronoss and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 802 Synchronoss employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Synchronoss has purchased the following applications: Workday Financial Management for ERP Financial in 2019, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Synchronoss is running and its propensity to invest more and deepen its relationship with Workday , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Synchronoss revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Synchronoss intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Synchronoss Tech Stack and Enterprise Applications
Synchronoss ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle E-Business Suite | Workday Financial Management | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Synchronoss began implementation of Workday Financial Management as its ERP Financial system. The initiative was part of a transition from Oracle E-Business Suite, including Oracle Financials R12, to centralize accounting, consolidations and reporting across its global finance organization.
Workday Financial Management configuration emphasized the general ledger and global consolidations capability, multi-entity intercompany accounting, recurring journal processing, automated account reconciliations, and accounts payable workflows. The implementation supported journal entry processing for inter-company activity, accrued expenses and capitalized software, and embedded reporting to drive monthly close and quarterly reporting cycles.
Integrations included bank payment connectivity established through coordination with the bank and Workday support to onboard payment processing, and system interfaces tied to centralizing accounts payable for the Japan entity. Operational coverage extended across the APAC footprint and US headquarters, with the global consolidations team producing consolidation schedules for audits and external departments across subsidiaries in China, Japan, Singapore, Hong Kong and the Philippines.
Governance and workflow redesign placed consolidation oversight with a Senior Accountant acting as the financial liaison to executive leadership, formalizing training, data validation reporting, discrepancy research, and close ownership. The program incorporated process improvements to support Sarbanes Oxley internal controls and SEC filing readiness, and advanced into post-implementation system optimization and ongoing close process refinement.
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ERP Financial | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2017 | 2017 |
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Synchronoss HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2016 | 2016 |
In 2016, Synchronoss implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The engagement delivered a full cycle implementation of Kronos v 6.3 for Synchronoss, covering company-wide timekeeping and workforce scheduling for the professional services organization of approximately 802 employees.
Configuration work focused on core Workforce Management capabilities, including time and attendance, workforce scheduling, absence and leave administration, employee self-service, and manager dashboards. Implementation activities included detailed configuration of pay rules, shift differentials, exception processing, scheduling templates, and rules-driven time capture consistent with Kronos v6.3 functionality.
The deployment used an on-premises UKG Workforce Central architecture aligned to Kronos v6.3 release patterns, with centralized application and database tiers to support consolidated scheduling and timekeeping. Operational coverage targeted HR and operations teams, enabling standardized time capture, manager approval workflows, and centralized schedule management across the organization.
Rollout followed a full cycle methodology encompassing requirements gathering, configuration, end-to-end testing, user acceptance testing, training, and cutover. Governance established system-enforced time and attendance policies and manager approval workflows to formalize workforce processes and operational controls.
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Synchronoss Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Synchronoss implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution on its website. Synchronoss uses Cisco Webex Meetings to provide an integrated meeting layer supporting both external customer engagement and internal collaboration functions, linking the application directly to business functions in sales and professional services.
The Cisco Webex Meetings deployment emphasizes standard conferencing capabilities common to the Audio Video and Web Conferencing category, including browser based join flows, meeting scheduling and host controls, screen sharing and recording. Configuration appears focused on embedding join and registration workflows into the public facing site so external participants can access meetings and support sessions without separate client installation.
Operational coverage centers on web delivered sessions for customer interactions and cross functional collaboration, with use cases aligned to sales demonstrations, customer support meetings and professional services engagements. The implementation scope therefore spans the public website as the primary access point and extends to internal users who administer and host sessions across relevant departments.
Governance for the Cisco Webex Meetings environment centers on defining host roles, meeting access policies and standard scheduling workflows to manage external participant access and meeting moderation. These governance controls support consistent operational practices for meeting creation and hosting across Synchronoss while keeping the deployment focused on web based audio video collaboration.
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Collaboration | Collaboration |
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2015 | 2015 |
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Synchronoss Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Synchronoss eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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Synchronoss CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2018 | 2019 |
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Synchronoss EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2020 |
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Synchronoss TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Synchronoss IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2014 | 2014 |
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Synchronoss CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Synchronoss
| First Name | Last Name | Title | Function | Department | Phone | |
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CTO and Executive Vice President of Research & Development | VP | Finance | |
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EVP & Chief Financial Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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CFO | CXO | Finance | |
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Corporate Controller | Director | Finance | |
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Director Product Financial Management | Director | Finance | |
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IT Director of Infrastructure Architecture & Automation | Director | IT | |
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Vice President, Business Operations and Financial Planning & Analysis | VP | Finance | |
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Manager, Financial Planning and Analysis | Manager | Finance | |
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VP Information Technology | VP | IT | |
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EVP and Chief Human Resources Officer | CXO | HR | |
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Vice President Compensation, Benefits & Payroll | VP | HR | |
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Director, Data Science - Advanced Analytics | Director | IT | |
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Director - BI, Big Data Analytics | Director | IT | |
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Chief Technology Officer | CXO | IT | |
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Big Data/Information Architect, R&D Lead | Manager | IT | |
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Apps Being Evaluated by Synchronoss Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Synchronoss IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Synchronoss digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Synchronoss Technographics
Synchronoss is a Professional Services organization based in United States,
with around 802 employees and annual revenues of $170.0 million.
Synchronoss operates a diverse technology stack with applications such as
Workday Financial Management, UKG Workforce Central (ex Kronos Workforce Central) and Cisco Webex Meetings,
covering areas like ERP Financial, Workforce Management and Audio Video and Web Conferencing.
Synchronoss has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, UKG and Cisco Systems.
Synchronoss recently adopted applications including
Salesforce Sales Cloud in 2021, Okta Identity Cloud in 2021 and Workday Accounting Center in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Synchronoss’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Synchronoss’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Synchronoss technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.