Synchrony
777 Long Ridge Road,
Stamford, 6902, CT,
United States
Stamford, 6902, CT,
United States
1 203-585-2400
Banking and Financial Services
Synchrony Technographics
Synchrony Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Synchrony and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 Synchrony employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Synchrony has purchased the following applications: Transcepta AP for AP Automation in 2015, Workday Absence Management for Absence and Leave Management in 2014, MicroStrategy ONE Analytics for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Synchrony is running and its propensity to invest more and deepen its relationship with Transcepta , Coupa Software , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Synchrony revenues, which have grown to $16.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Synchrony intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Synchrony Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Transcepta | Legacy | Transcepta AP | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Synchrony Financial implemented Transcepta AP in the AP Automation category to standardize supplier invoice submission into Accounts Payable. The rollout targeted selected suppliers and centralized invoice intake for Synchrony Financial Accounts Payable, inviting suppliers to enroll via Transcepta supplier onboarding resources.
Transcepta AP was configured to provide multiple electronic invoice submission channels including email ingestion, a virtual printer driver, EDI via FTP, and a web-based supplier portal. The implementation included automated invoice validation and notification workflows to flag incomplete or missing information, plus an onboarding step to send sample invoices to verify the preferred submission method. The Transcepta Supplier Portal provided manual invoice entry and status tracking, and confirmation emails supplemented portal visibility.
Transcepta operated as a third party electronic invoice service provider, creating a secure electronic transmission path that guaranteed delivery directly into Synchrony Financials Accounts Payable system. EDI over FTP accommodated high volume senders, while the virtual printer and email ingestion allowed suppliers to send invoices directly from billing systems without scanning. The architecture emphasized direct, machine readable delivery into AP rather than continued manual email or postal intake.
Governance followed a supplier invitation and enrollment process with centralized support contacts at Synchrony and Transcepta, and required strict invoice field compliance including invoice date, unique invoice number, valid 9 digit purchase order number, total invoice amount, bill to name matching a Synchrony company, and a remit to address on file with Synchrony Bank. Synchrony Financial instructed enrolled suppliers to cease mailing or emailing invoices once transacting electronically through Transcepta, shifting AP intake processes and reducing manual handling. Support and exception handling were routed to Transcepta Supplier Recruiting and Synchrony AP remittance contacts.
Synchrony Financial documented that Transcepta AP enabled guaranteed electronic delivery and facilitated automatic validation, allowing faster invoice processing and optimizing invoice receipt to payment for participating suppliers. Tracking and notification features provided suppliers with improved visibility into invoice delivery and status.
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AP Automation | ERP Financial Management |
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2020 | 2020 |
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ERP Financial | ERP Financial Management |
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2022 | 2024 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | Capgemini | 2014 | 2014 |
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Benefits Administration | HCM |
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2014 | 2014 |
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Candidate Relationship Management | HCM |
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2014 | 2014 |
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Compensation Management | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2014 | 2014 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2014 | 2014 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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Workforce Planning | HCM |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2011 | 2011 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2018 | 2018 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Source to Pay | Procurement |
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2020 | 2020 |
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Sourcing | Procurement |
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2015 | 2015 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2016 | 2016 |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2015 | 2015 |
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Database Management | IaaS |
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2014 | 2014 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Synchrony
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Synchrony Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Synchrony Technographics
Synchrony is a Banking and Financial Services organization based in United States,
with around 20000 employees and annual revenues of $16.13 billion.
Synchrony operates a diverse technology stack with applications such as
Transcepta AP, Workday Absence Management and MicroStrategy ONE Analytics,
covering areas like AP Automation, Absence and Leave Management and Analytics and BI.
Synchrony has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Transcepta, Workday and MicroStrategy.
Synchrony recently adopted applications including
Oracle Cloud ERP in 2022, Coupa Invoice in 2020 and Workhuman Cloud (ex Globoforce) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Synchrony’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Synchrony’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Synchrony technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.