Synlait Milk
1028 Heslerton Road RD13,
Rakaia, 7783,
New Zealand
Rakaia, 7783,
New Zealand
64 3373-3000
Consumer Packaged Goods
Synlait Milk Technographics
Synlait Milk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Synlait Milk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Synlait Milk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Synlait Milk has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, Oracle Cloud HCM Benefits for Benefits Administration in 2020, Oracle Digital Assistant for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Synlait Milk is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Synlait Milk revenues, which have grown to $434.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Synlait Milk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Synlait Milk Tech Stack and Enterprise Applications
Synlait Milk ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Infor M3 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Synlait Milk implemented SAP S/4 HANA. Synlait Milk deployed SAP S/4 HANA as its ERP Financial platform to centralize core finance and master data capabilities for its Canterbury New Zealand operations.
The implementation emphasized SAP S/4 HANA financial capabilities, with configuration work on core finance workflows such as general ledger, accounts payable and accounts receivable, and statutory reporting consistent with ERP Financial deployments. Parallel workstreams focused on business process design and master data management to standardize chart of accounts, vendor records and item master governance, reflecting explicit project activities listed for the engagement.
The program included a migration from Infor M3, requiring extraction, cleansing and consolidation of transactional and master data into SAP S/4 HANA. Data migration and master data reconciliation efforts were orchestrated alongside configuration of financial posting rules and accounting structures to align transactional processing with the new ERP Financial model.
Governance was formalized through business process design ownership and master data stewardship, with a Senior Business Analyst leading business process mapping and master data management activities. Rollout optics centered on embedding repeatable workflows for finance and master data governance rather than on adjunct system integrations.
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Synlait Milk HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Benefits | Benefits Administration | HCM | Pinpoint | 2020 | 2020 |
In 2020, Synlait Milk implemented Oracle Cloud HCM Benefits, deploying a Benefits Administration capability as part of its broader Oracle HCM program. The Oracle Cloud HCM Benefits application was provisioned on Oracle Cloud Infrastructure with Fusion Warehousing to move manual benefits and benefits data processing tasks into a cloud-hosted service, and the implementation engagement was delivered in partnership with Pinpoint.
The implementation configured Oracle Cloud HCM Benefits alongside adjacent HCM modules including HR Core, Compensation and Benefits, Performance and Goals, Oracle Recruitment Cloud, Onboarding, Learning Management, HR Help Desk Gen 2, Journeys, Digital Assistants, and Strategic Workforce Planning. Functional configuration focused on benefits enrollment workflows, eligibility rules, benefits data model alignment with HR Core, and integration points for payroll and workforce planning feeds within the Oracle HCM suite.
Operational scope centered on Synlait Milk HR Shared Services, Talent Acquisition, Payroll, HR Analytics, and onboarding processes for employees in New Zealand, with program-level ownership provided by the Head of HR Shared Services. Integrations were implemented between Oracle Cloud HCM Benefits and the enterprise HRIS footprint, including payroll and HR analytics pipelines, to ensure benefit eligibility, deductions, and reporting were synchronized across HR and payroll functions.
Governance and rollout followed a formal program roadmap with an established business case, RFI and RFP processes, and hands-on program management to mature service delivery. Synlait participated in Oracle’s Early Adopter Program and contributed to the Oracle HCM Analytics design solution and global customer advisory activities, and the broader Oracle HCM program that includes Oracle Cloud HCM Benefits earned Innovate and Excellence awards in 2022 and recognition as a Global Leader in Analytics and one of 30 Star Global Customers for Oracle HCM in 2022.
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Employee Experience | HCM |
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2020 | 2020 |
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HR Service Delivery | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2020 | 2020 |
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Synlait Milk AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Digital Assistant | Chatbots and Conversational AI | AI-Powered Application | Pinpoint | 2020 | 2020 |
In 2020, Synlait Milk implemented Oracle Digital Assistant to introduce Chatbots and Conversational AI capabilities into its HR Shared Services and employee self-service landscape. The engagement targeted HR functions including HR Help Desk, Talent Acquisition, Onboarding and Workforce Planning, and was delivered with Pinpoint as the implementation partner.
The Oracle Digital Assistant installation was configured alongside Oracle Cloud HCM components, specifically HR Core, Oracle Recruitment Cloud, Onboarding, Journeys and HR Help Desk Gen 2, enabling conversational workflows for case intake, candidate engagement and onboarding guidance. Oracle Digital Assistant was used to orchestrate natural language interactions and route HR inquiries into existing HRIS workflows and ticketing processes.
Deployment architecture centered on Oracle Cloud Infrastructure and integration with Synlait’s Oracle Cloud HCM and Fusion Warehousing components, with interfaces between the digital assistant and HRIS services to surface employee data, recruitment status and onboarding tasks. The implementation focused on API-driven connectivity to Oracle cloud modules and embedding the assistant within employee touchpoints to support service automation.
Governance and rollout were managed by Synlait’s Head of HR Shared Services, who led the business case, RFI/RFP and program roadmap, aligning the digital assistant workstream with a broader HR cloud program that included AI and machine learning initiatives and participation in Oracle early adopter activity. Operational scope remained concentrated in HR Shared Services and Talent Acquisition, with ongoing program oversight to integrate conversational capabilities into existing HR processes.
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Synlait Milk Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Synlait Milk Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Synlait Milk Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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Synlait Milk SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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S&OP | SCM |
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2022 | 2022 |
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Synlait Milk CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Synlait Milk IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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Synlait Milk CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Synlait Milk
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Synlait Milk Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Synlait Milk IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Synlait Milk digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Synlait Milk Technographics
Synlait Milk is a Consumer Packaged Goods organization based in New Zealand,
with around 900 employees and annual revenues of $434.0 million.
Synlait Milk operates a diverse technology stack with applications such as
SAP S/4 HANA, Oracle Cloud HCM Benefits and Oracle Digital Assistant,
covering areas like ERP Financial, Benefits Administration and Chatbots and Conversational AI.
Synlait Milk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Oracle.
Synlait Milk recently adopted applications including
Jedox Sales & Operations Planning (S&OP) in 2022, Discount Domains DNS in 2021 and Sectigo SSL in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Synlait Milk’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Synlait Milk’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Synlait Milk technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.