Milton Keynes, MK12 5EU,
United Kingdom
T.I.S.S.L. Technographics
T.I.S.S.L. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by T.I.S.S.L. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 47 T.I.S.S.L. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
T.I.S.S.L. has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, WooCommerce for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems T.I.S.S.L. is running and its propensity to invest more and deepen its relationship with Zendesk , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing T.I.S.S.L. revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for T.I.S.S.L. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
T.I.S.S.L. Tech Stack and Enterprise Applications
T.I.S.S.L. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, T.I.S.S.L. implemented Zendesk Chat on its website. T.I.S.S.L. implemented Zendesk Chat, positioned in the Chatbots and Conversational AI category, to add real time web engagement and handle customer inquiries for its distribution business. The deployment is scoped to the public website and is intended to support customer service and online sales inquiry workflows.
The implementation focused on a web widget installation and configuration aligned with standard Chatbots and Conversational AI capabilities, including live chat routing, canned responses, session transcripts and agent handoff workflows. Governance and operations were configured for the company support team, with agent access, monitoring and conversational workflow rules tuned to the small 47 employee operational model, and rollout was limited to site based customer interactions.
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T.I.S.S.L. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, T.I.S.S.L. implemented Google Workspace (Formerly Google G-Suite) as its core Collaboration platform. T.I.S.S.L. uses Google Workspace (Formerly Google G-Suite) as its primary Collaboration tool to support internal communications, email, calendaring, document collaboration, and video meetings for the 47 person distribution firm.
The configuration emphasizes Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar, and Google Meet to support sales, operations, and administration workflows, and key collaboration features are surfaced on T.I.S.S.L.'s website. The deployment is cloud hosted under Google Workspace with centralized account provisioning and shared drive management, and governance centers on user provisioning, access controls, and document ownership workflows to align collaboration practices with distribution business functions.
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Collaboration | Collaboration |
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2017 | 2017 |
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T.I.S.S.L. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, T.I.S.S.L. implemented WooCommerce as its eCommerce platform on its public website. The deployment uses WooCommerce as a WordPress plugin from Automattic to deliver the company storefront and online product catalog.
The implementation configures core WooCommerce capabilities including product catalog management, shopping cart and checkout workflows, inventory-aware product listings, and order management through the WooCommerce admin. Tax calculation, shipping calculation, SKU level cataloging, and order notification workflows are surfaced via WooCommerce configuration and the broader plugin ecosystem available to the platform.
Operationally the WooCommerce deployment centralizes online sales for T.I.S.S.L. and intersects with sales order capture, customer service order handling, and warehouse fulfilment processes within the distribution business. Governance and operational control are exercised through site level WordPress administration, with catalog updates, pricing changes, and order processing managed in the WooCommerce admin interface.
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T.I.S.S.L. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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T.I.S.S.L. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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T.I.S.S.L. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at T.I.S.S.L.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by T.I.S.S.L. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||