Tacoma, 98409, WA,
United States
Tacoma Screw Products Technographics
Tacoma Screw Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tacoma Screw Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Tacoma Screw Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tacoma Screw Products has purchased the following applications: Infor Distribution SX.e for Distribution ERP in 2014, LiveChat for Chatbots and Conversational AI in 2021, Episerver B2B Commerce Cloud for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tacoma Screw Products is running and its propensity to invest more and deepen its relationship with Infor , LiveChat, Inc. , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tacoma Screw Products revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tacoma Screw Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tacoma Screw Products Tech Stack and Enterprise Applications
Tacoma Screw Products ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Distribution SX.e | Distribution ERP | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014, Tacoma Screw Products implemented Infor Distribution SX.e as their Distribution ERP. The deployment focused on the companys wholesale distribution operations for cutlery and general hardware and was provisioned in Aktion's cloud to run Infor CloudSuite Distribution SX.e, establishing a hosted application and infrastructure model.
Configuration work emphasized Distribution ERP capabilities, with implementation aligned to inventory control, order management, purchasing, pricing and warehouse operations consistent with distribution workflows. The project involved product master setup, costing and catalogue configuration, and mapping order to cash and procure to pay processes to support wholesale order throughput and fulfillment.
Aktion served as the hosting and implementation partner, selected because of an established relationship and the partner teams dedication as cited by COO Eric McGregor and IT Manager Gary Meyers. Hosting in Aktion's Cloud created a managed operations model where Aktion provides infrastructure and application operations while Tacoma Screw Products retains functional governance.
Governance for the rollout included executive sponsorship from COO Eric McGregor and IT oversight by Gary Meyers, aligning business and IT stakeholders around distribution processing and operational continuity. The implementation positioned Infor Distribution SX.e to support core business functions across purchasing, warehouse, finance and order management while relying on partner based hosting and ongoing operational stewardship.
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Tacoma Screw Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Tacoma Screw Products implemented LiveChat on their website. Tacoma Screw Products deployed LiveChat to introduce Chatbots and Conversational AI capabilities through an embedded website chat widget delivering real-time messaging, automated greeting flows, visitor tracking, and lead capture for web inquiries.
Configuration emphasized widget placement, canned responses, routing rules and scripted escalation workflows to connect web visitors with sales and customer service staff, aligning conversational touchpoints to distribution order inquiries and product support scenarios. Operational coverage is the company website for U.S.-based operations, with governance centered on ownership within the customer service function and defined routing and escalation procedures to internal teams, positioning LiveChat as the conversational layer for inbound buyer interactions.
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Tacoma Screw Products eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Episerver B2B Commerce Cloud | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Tacoma Screw Products deployed Episerver B2B Commerce Cloud on their website as the primary online sales channel. The Episerver B2B Commerce Cloud implementation underpins the companys eCommerce capability and serves business customers for online ordering and account management.
The deployment emphasizes core B2B commerce capabilities, including product catalog management, configurable customer account and contract pricing, bulk ordering and quote workflows, and content-managed product and category pages. Episerver B2B Commerce Cloud was configured to support B2B storefront workflows and checkout processes consistent with enterprise eCommerce functional patterns.
Architecturally the solution is implemented as a cloud-hosted Episerver B2B Commerce Cloud environment serving the public website, with application and content management layered to support online catalog updates and transactional order capture. Operational coverage focuses on eCommerce, sales enablement, and order processing workflows, with day-to-day administration likely held by merchandising and eCommerce operations teams.
Governance around catalog updates, pricing changes, and account provisioning is oriented to role-based administration and approval workflows common in B2B eCommerce platforms. Tacoma Screw Products uses Episerver B2B Commerce Cloud to centralize online product presentation and buyer self-service while aligning commerce operations with sales and customer service functions.
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Tacoma Screw Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Tacoma Screw Products
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of IT | Director | IT | ||||
| Chief Operating Officer | CXO | Finance |
Apps Being Evaluated by Tacoma Screw Products Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||