AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Tacoma Screw Products Tech Stack and Enterprise Applications

Tacoma Screw Products ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
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Insight
Infor Legacy Infor Distribution SX.e Distribution ERP ERP Services and Operations n/a 2014 2015
In 2014, Tacoma Screw Products implemented Infor Distribution SX.e as their Distribution ERP. The deployment focused on the companys wholesale distribution operations for cutlery and general hardware and was provisioned in Aktion's cloud to run Infor CloudSuite Distribution SX.e, establishing a hosted application and infrastructure model. Configuration work emphasized Distribution ERP capabilities, with implementation aligned to inventory control, order management, purchasing, pricing and warehouse operations consistent with distribution workflows. The project involved product master setup, costing and catalogue configuration, and mapping order to cash and procure to pay processes to support wholesale order throughput and fulfillment. Aktion served as the hosting and implementation partner, selected because of an established relationship and the partner teams dedication as cited by COO Eric McGregor and IT Manager Gary Meyers. Hosting in Aktion's Cloud created a managed operations model where Aktion provides infrastructure and application operations while Tacoma Screw Products retains functional governance. Governance for the rollout included executive sponsorship from COO Eric McGregor and IT oversight by Gary Meyers, aligning business and IT stakeholders around distribution processing and operational continuity. The implementation positioned Infor Distribution SX.e to support core business functions across purchasing, warehouse, finance and order management while relying on partner based hosting and ongoing operational stewardship.
Tacoma Screw Products AI-Powered Application
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LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Tacoma Screw Products implemented LiveChat on their website. Tacoma Screw Products deployed LiveChat to introduce Chatbots and Conversational AI capabilities through an embedded website chat widget delivering real-time messaging, automated greeting flows, visitor tracking, and lead capture for web inquiries. Configuration emphasized widget placement, canned responses, routing rules and scripted escalation workflows to connect web visitors with sales and customer service staff, aligning conversational touchpoints to distribution order inquiries and product support scenarios. Operational coverage is the company website for U.S.-based operations, with governance centered on ownership within the customer service function and defined routing and escalation procedures to internal teams, positioning LiveChat as the conversational layer for inbound buyer interactions.
Tacoma Screw Products eCommerce
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Optimizely Legacy Episerver B2B Commerce Cloud eCommerce eCommerce n/a 2021 2021
In 2021, Tacoma Screw Products deployed Episerver B2B Commerce Cloud on their website as the primary online sales channel. The Episerver B2B Commerce Cloud implementation underpins the companys eCommerce capability and serves business customers for online ordering and account management. The deployment emphasizes core B2B commerce capabilities, including product catalog management, configurable customer account and contract pricing, bulk ordering and quote workflows, and content-managed product and category pages. Episerver B2B Commerce Cloud was configured to support B2B storefront workflows and checkout processes consistent with enterprise eCommerce functional patterns. Architecturally the solution is implemented as a cloud-hosted Episerver B2B Commerce Cloud environment serving the public website, with application and content management layered to support online catalog updates and transactional order capture. Operational coverage focuses on eCommerce, sales enablement, and order processing workflows, with day-to-day administration likely held by merchandising and eCommerce operations teams. Governance around catalog updates, pricing changes, and account provisioning is oriented to role-based administration and approval workflows common in B2B eCommerce platforms. Tacoma Screw Products uses Episerver B2B Commerce Cloud to centralize online product presentation and buyer self-service while aligning commerce operations with sales and customer service functions.
Tacoma Screw Products IaaS
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Previous System
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Category
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VAR/SI
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Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Tacoma Screw Products

First Name Last Name Title Function Department Email Phone
Director of IT Director IT
Chief Operating Officer CXO Finance

Apps Being Evaluated by Tacoma Screw Products Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tacoma Screw Products IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tacoma Screw Products digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Tacoma Screw Products Technographics
Tacoma Screw Products is a Distribution organization based in United States, with around 150 employees and annual revenues of $50.0 million.
Tacoma Screw Products operates a diverse technology stack with applications such as Infor Distribution SX.e, LiveChat and Episerver B2B Commerce Cloud, covering areas like Distribution ERP, Chatbots and Conversational AI and eCommerce.
Tacoma Screw Products has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, LiveChat, Inc. and Optimizely.
Tacoma Screw Products recently adopted applications including LiveChat in 2021, Episerver B2B Commerce Cloud in 2021 and Amazon CloudFront in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tacoma Screw Products’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Tacoma Screw Products’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tacoma Screw Products technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.