Talkspace
622 Third Avenue,
New York, 10017, NY,
United States
New York, 10017, NY,
United States
1 212-284-7206
Healthcare
Talkspace Technographics
Talkspace Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Talkspace and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 339 Talkspace employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Talkspace has purchased the following applications: Stripe Payments for Payment Processing in 2021, Fountain Hiring Software for Applicant Tracking System in 2017, Rasa AI Platform for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Talkspace is running and its propensity to invest more and deepen its relationship with Stripe , Fountain , Workable or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Talkspace revenues, which have grown to $119.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Talkspace intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Talkspace Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Talkspace implemented Stripe Payments on its website as the primary Payment Processing integration to handle online client transactions and checkout flows. The deployment is web facing, centered on the Talkspace consumer experience, and directly associates Stripe Payments with the company revenue capture and billing functions.
The implementation uses Stripe Payments capabilities typical of the Payment Processing category, including web payment APIs or hosted checkout components for card acceptance, tokenization to limit card data exposure, and server side payment orchestration embedded in the website. Operational ownership is aligned to consumer payments and finance workflows, with configuration focused on payment acceptance rules, compliance controls, and transaction routing for the Talkspace online platform.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fountain | Legacy | Fountain Hiring Software | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Talkspace implemented Fountain Hiring Software as its Applicant Tracking System for therapist recruitment and onboarding. The Fountain Hiring Software deployment supported the company hiring workflow and acted as the core applicant tracking and candidate workflow engine for clinical provider intake.
Configuration centered on candidate intake, interview scheduling, offer management, and onboarding workflows aligned to therapist certification and platform activation. Fountain Hiring Software was used to orchestrate background check initiation and status tracking, and to manage candidate handoffs into training and platform access processes.
Operational integrations and adjacent tooling reflected the broader hiring and support ecosystem. The deployment integrated with Checkr for background checks and was operationally paired with Greenhouse for interview activity, while customer support and case tracking ran through Zendesk. Project management and stakeholder coordination leveraged Monday, Trello, and Confluence, reporting and analytics used Looker, and day to day communication and remote coordination used Slack, Zoom, and Google Suite.
Governance and process changes concentrated on centralized onboarding ownership within the Network Onboarding Specialist function, structured stakeholder meetings, and training to standardize therapist activation. The implementation emphasized operational workflows for recruiter to onboarding handoffs, interview conduction, and data-driven reporting through Looker to support ongoing hiring operations.
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Applicant Tracking System | HCM |
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2018 | 2018 |
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Applicant Tracking System | HCM |
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2021 | 2021 |
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BackGround Screening | HCM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rasa | Legacy | Rasa AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Talkspace implemented the Rasa AI Platform to build an in-house AI assistant. The initiative targeted Chatbots and Conversational AI for mental health support and was developed by Talkspace's product team.
Rasa AI Platform's contextual dialogue technology was configured to enable more natural multi-turn conversations that go beyond simple back-and-forth exchanges. The implementation leveraged standard conversational components such as intent and entity recognition, dialogue policies, and custom actions to orchestrate flows and decision logic for clinical and support scenarios.
All tools were hosted in Talkspace's HIPAA-compliant on-premises or cloud servers, guaranteeing the highest level of privacy and security for mental health data. The assistant was integrated with existing backend APIs to send and fetch relevant data, and an escalation workflow was implemented to enable easy hand-off to a live consultation therapist when required.
Built and governed by the product team, the deployment emphasized data privacy controls, clinical hand-off procedures, and logging appropriate for regulated health workflows. The Rasa AI Platform serves Talkspace's Chatbots and Conversational AI needs across customer engagement and clinical triage business functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sourcing | Procurement |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Talkspace
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Talkspace Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Talkspace Technographics
Talkspace is a Healthcare organization based in United States,
with around 339 employees and annual revenues of $119.0 million.
Talkspace operates a diverse technology stack with applications such as
Stripe Payments, Fountain Hiring Software and Rasa AI Platform,
covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.
Talkspace has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Fountain and Rasa.
Talkspace recently adopted applications including
Stripe Payments in 2021, Greenhouse ATS in 2021 and AddShoppers Minty in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Talkspace’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Talkspace’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Talkspace technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.