Tangerine
3389 Steeles Avenue East,
Toronto, M2H 0A1, ON,
Canada
Toronto, M2H 0A1, ON,
Canada
1 888-826-4374
Banking and Financial Services
Tangerine Technographics
Tangerine Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tangerine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Tangerine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tangerine has purchased the following applications: Coupa Invoice for AP Automation in 2021, Sterling Background Check for BackGround Screening in 2018, Fiserv Premier Bank Platform for Core Banking in 2000 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tangerine is running and its propensity to invest more and deepen its relationship with Coupa Software , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tangerine revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tangerine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tangerine Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Tangerine implemented Coupa Invoice as its AP Automation solution to centralize accounts payable processing for the credit cards accounting function. The deployment was positioned alongside a migration to PeopleSoft / OBI as the core general ledger and reporting foundation, creating a primary integration path between Coupa Invoice and the corporate GL and reporting stack.
Coupa Invoice was configured to handle invoice capture, electronic approval workflows, exceptions triage, and automated GL booking, reflecting standard AP Automation capabilities. Configuration work emphasized mapping Coupa Invoice transactional flows to accounting policies, accrual and amortization posting rules, and loyalty rewards accrual logic used by the credit cards team.
The implementation integrated Coupa Invoice with PeopleSoft / OBI for automated GL postings and to feed reporting and month end reconciliation activities, with vendor technical support engaged for issue triage. Operational coverage included the credit card accounting team, month end close processes, settlement reconciliation for card transactions, and provisioning of data for SOX, internal audit, operational risk management, and external audit requests.
Governance and rollout relied on change board participation and functional testing by subject matter experts from accounting who acted as SME for transactional flows and automated GL booking. Process controls, audit trails, and exception handling workflows were formalized during rollout, and the program included ongoing collaboration with vendor support to remediate integration exceptions and maintain IFRS aligned accounting treatments.
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ERP Financial | ERP Financial Management |
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2020 | 2021 |
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ERP Financial | ERP Financial Management |
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2016 | 2017 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018, Tangerine implemented Sterling Background Check to operationalize BackGround Screening for Talent Acquisition and Human Resources. Tangerine used Sterling Background Check to control candidate identity collection and to gate onboarding eligibility, with HR and the Talent Acquisition Specialist team coordinating status updates and interview scheduling through the screening workflow.
The Sterling Background Check deployment focused on intake and verification workflows, including collection of candidate identification, initiation of background screening requests, and reconciliation of returned screening records. Senior Human Resources Coordinators performed quality assurance checks across the end to end hiring process and ensured screening information was accurate before offer letters were finalized and onboarding packages were created.
Integrations included explicit operational linkage to ADP, where screened candidates were updated as employee records to ensure pay and personal information were recorded, and coordinated email notifications were sent to IT, the security desk, hiring managers, and payroll. Sterling Background Check served as the screening authority within the broader onboarding orchestration, feeding clearance statuses into HR workflows and triggering downstream onboarding tasks.
Governance and process changes centered on role-based checkpoints and handoffs between Talent Acquisition Specialists, Hiring Managers, payroll, and employee relations, with the Senior Human Resources Coordinator acting as first point of contact for screening accuracy and HR enquiries. The implementation standardized screening verification steps and integrated screening outcomes into Tangerine’s onboarding and orientation process while preserving discrete responsibilities for scheduling, documentation, and compliance review.
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Core HR | HCM |
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2018 | 2019 |
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Payroll | HCM |
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2016 | 2017 |
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Performance and Goal Management | HCM |
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2018 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2018 | 2019 |
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Talent Assessment | HCM |
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2021 | 2021 |
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Video Interviewing | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2000 | 2001 |
In 2000, Tangerine deployed Fiserv Premier Bank Platform as its Core Banking solution, initiating an engagement that ran from October 2000 to May 2001. The implementation centered on configuring the Fiserv Premier Bank Platform to support retail bank operations and product orchestrations across the institution.
The implementation encompassed canonical core banking modules including interest processing, product configuration, bill payments, EFT and transaction processing, data extract generation, and credit bureau reporting. Workstreams included design and delivery of a forward pricing model for targeted promotions and development of a secured line of credit product, with customization efforts to extend the platform where client requirements exceeded out of the box capabilities.
Technical work included detailed mapping of existing functionality to the Fiserv Premier Bank Platform to identify gaps and scope custom development, and development of entitlement relationship code and overdraft processing test cases for functional validation. Data extract generation and credit reporting were instrumented as part of the platform configuration to support downstream operational feeds and external reporting requirements.
Governance and delivery used structured requirements documentation and Agile techniques, producing business requirements documents, use case diagrams and flow charts for approval. Project execution relied on a subject matter expert model, JIRA for issue and requirement tracking, SME-driven test case sign-off, and first-level testing coordination with QA to prepare the Fiserv Premier Bank Platform for production use.
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Lease Management | ERP Services and Operations |
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2016 | 2016 |
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Loan Management | ERP Services and Operations |
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2016 | 2016 |
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Loan Management | ERP Services and Operations |
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2016 | 2016 |
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Price Optimization | ERP Services and Operations |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2012 | 2012 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2015 | 2015 |
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Enterprise Content Management | Content Management |
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2015 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2018 | 2019 |
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IT Service Management | ITSM |
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2018 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL) | PaaS |
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2016 | 2016 |
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Extract, Transform, and Load (ETL) | PaaS |
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2008 | 2009 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Tangerine
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Tangerine Executives
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FAQ - APPS RUN THE WORLD Tangerine Technographics
Tangerine is a Banking and Financial Services organization based in Canada,
with around 1200 employees and annual revenues of $80.0 million.
Tangerine operates a diverse technology stack with applications such as
Coupa Invoice, Sterling Background Check and Fiserv Premier Bank Platform,
covering areas like AP Automation, BackGround Screening and Core Banking.
Tangerine has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Sterling Talent Solutions and Fiserv.
Tangerine recently adopted applications including
Coupa Invoice in 2021, Plum Talent Assessment Platform in 2021 and interviewstream OnDemand in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tangerine’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tangerine’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tangerine technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.