TDC Services A/S
TDC Services A/S Technographics
TDC Services A/S Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TDC Services A/S and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8594 TDC Services A/S employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TDC Services A/S has purchased the following applications: Aria Billing Cloud for Subscription and Recurring Billing in 2007, Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft Power BI for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TDC Services A/S is running and its propensity to invest more and deepen its relationship with Aria Systems , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TDC Services A/S revenues, which have grown to $3.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TDC Services A/S intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TDC Services A/S Tech Stack and Enterprise Applications
TDC Services A/S ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aria Systems | Legacy | Aria Billing Cloud | Subscription and Recurring Billing | ERP | n/a | 2007 | 2007 |
In 2007, TDC Services A/S implemented Aria Billing Cloud to provide a cloud-based Subscription and Recurring Billing capability for its communications business in Denmark. The Aria Billing Cloud deployment was positioned as the central billing engine for recurring services and subscriptions, anchored in the vendor Aria Systems and running alongside the companys broader customer and data landscape.
The architecture combined the Aria Billing Cloud with on premise Oracle database systems, and near real time data synchronization was achieved using Cast Iron ETL tool expertise with over five years of experience. Integrations explicitly included salesforce.com for CRM flows, Aria for billing transactions, Datomic for cloud data storage, and Oracle as the authoritative relational store, with Cast Iron mediating event driven and batch transfers to maintain billing and customer data parity.
Functional modules implemented in Aria Billing Cloud focused on subscription lifecycle management, pricing and billing catalog configuration, rating and charging of usage, invoice generation, and payments orchestration consistent with Subscription and Recurring Billing requirements. The implementation also encompassed mediation of usage feeds into rating engines and structured billing outputs for finance and collections processes, aligning the application name Aria Billing Cloud with operational billing and order to cash workflows.
Governance centered on centralized catalog change control and billing data reconciliation workflows to manage subscription changes and invoice accuracy, and operational ownership was assigned across billing operations, finance, customer care, and product management. Rollout and operationalization emphasized integrated process handoffs between CRM, billing, and the Oracle financial store, with Cast Iron ETL underpinning near real time integration to support synchronized customer and revenue data within TDC Services A/S.
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TDC Services A/S AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, TDC Services A/S deployed Zendesk Chat on its public website. The Zendesk Chat implementation is delivered as an embedded web chat widget on tdc.dk, instrumenting real-time messaging and conversational handoff to human agents. The deployment aligns with Chatbots and Conversational AI patterns, providing live chat, automated triggers and proactive invitations, as well as transcript capture and session logging. The application functions as the primary web-based entry point for digital customer support.
Zendesk Chat supports agent routing, canned responses and conversation controls to standardize customer service workflows within the Chatbots and Conversational AI category. Operational ownership is held by digital customer service and website operations teams, where the tool is used for front-line support and incident triage. Governance focuses on chat moderation, response templates and retention of conversation transcripts to support service quality and operational continuity.
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TDC Services A/S Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, TDC Services A/S deployed Microsoft Power BI as its Analytics and BI solution, using Microsoft Power BI on their website to surface interactive analytics and published reports to external and internal audiences. The implementation centers on embedding Power BI dashboards and reports within TDC's web properties, leveraging Power BI web embedding capabilities to deliver visualizations in a browser context.
Configuration and operational use focus on standard Analytics and BI capabilities including interactive dashboards, report publishing, scheduled dataset refresh, data visualization, and self-service reporting. Governance is aligned to typical Power BI patterns such as workspace-based content management and role-based access controls to manage published content on the website and control visibility of analytical assets.
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TDC Services A/S Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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TDC Services A/S Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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TDC Services A/S CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2007 | 2007 |
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Sales Enablement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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TDC Services A/S ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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TDC Services A/S IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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TDC Services A/S CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at TDC Services A/S
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by TDC Services A/S Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TDC Services A/S IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TDC Services A/S digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD TDC Services A/S Technographics
TDC Services A/S is a Communications organization based in Denmark,
with around 8594 employees and annual revenues of $3.40 billion.
TDC Services A/S operates a diverse technology stack with applications such as
Aria Billing Cloud, Zendesk Chat and Microsoft Power BI,
covering areas like Subscription and Recurring Billing, Chatbots and Conversational AI and Analytics and BI.
TDC Services A/S has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Aria Systems, Zendesk and Microsoft.
TDC Services A/S recently adopted applications including
Arpedio in 2021, Microsoft Power BI in 2020 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TDC Services A/S’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TDC Services A/S’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TDC Services A/S technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.