Ossett, WF5 9JS,
United Kingdom
Team 17 Digital Technographics
Team 17 Digital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Team 17 Digital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 112 Team 17 Digital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Team 17 Digital has purchased the following applications: Microsoft 365 for Collaboration in 2016, Hubspot CRM for CRM in 2022, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Team 17 Digital is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Team 17 Digital revenues, which have grown to $44.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Team 17 Digital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Team 17 Digital Tech Stack and Enterprise Applications
Team 17 Digital Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Team 17 Digital deployed Microsoft 365 to deliver core Collaboration capabilities across the organization. The implementation is observable on the company website, indicating active Microsoft 365 tenant usage tied to public facing content or authentication flows for the Professional Services firm of 112 employees.
The Microsoft 365 deployment focused on Collaboration functional areas such as corporate email, cloud document storage and sharing, and real time communication and coordination tools consistent with Microsoft 365 functional scope. Team 17 Digital Microsoft 365 Collaboration supports business functions including internal collaboration, document lifecycle management, and communications for project and client services teams.
While detailed architecture and module configuration are not published, the website presence implies cloud tenant provisioning and standard cloud identity controls for web integration. Governance considerations implied by this pattern include user lifecycle management, access control and information classification policies that shift operational responsibility to IT and business unit owners for collaboration and content workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Team 17 Digital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Team 17 Digital implemented Hubspot CRM as its primary CRM, deploying the cloud SaaS solution to capture and manage inbound leads originating from its corporate website. The implementation embedded Hubspot CRM forms and tracking on the site to centralize web lead capture into a single contact database and to record website interactions alongside contact and company records.
Configuration work focused on contact and company management, deal pipeline configuration, and lead routing to support sales and marketing workflows typical of Professional Services. Governance introduced defined contact ownership and lead handoff procedures, while the Hubspot CRM implementation emphasized activity logging from the website and contact enrichment to drive consistent sales pipeline visibility and marketing follow up.
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Team 17 Digital ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Team 17 Digital deployed Atlassian Jira Service Desk as their IT Service Management solution on their website. The deployment provides a public-facing support portal for ticket intake, customer request submission, and publication of support content, positioning Atlassian Jira Service Desk to handle web-originated service interactions directly through Team 17 Digital’s site. Team 17 Digital uses Atlassian Jira Service Desk for IT Service Management to align web-based customer support with internal service operations and support workflows.
The implementation centers on core IT Service Management modules including issue and incident ticketing, a customer portal for self-service requests, request lifecycle workflows, SLA tracking, and knowledge base publishing. Operational scope is focused on customer support and service operations teams using role-based agent interfaces and public request forms on the website. Governance of the deployment likely emphasizes standardized triage and escalation paths, workflow orchestration for request routing, and role-based permissions consistent with IT Service Management practice.
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Team 17 Digital PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Team 17 Digital PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Team 17 Digital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Team 17 Digital CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Team 17 Digital
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Team 17 Digital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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