TeamLease Services
315 Work Avenue Campus, Ascent Building, #77, Koramangala Industrial Layout Jyothi Nivas College Road, Koramangala,
Bangalore, 560 095,
India
Bangalore, 560 095,
India
91 080-6824 3000
Professional Services
TeamLease Services Technographics
TeamLease Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TeamLease Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2259 TeamLease Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TeamLease Services has purchased the following applications: GumGum for Artificial Intelligence Marketing in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, FreshDesk Customer Support for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TeamLease Services is running and its propensity to invest more and deepen its relationship with GumGum , Datability Technologies Private Limited , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TeamLease Services revenues, which have grown to $1.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TeamLease Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TeamLease Services Tech Stack and Enterprise Applications
TeamLease Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 TeamLease Services implemented GumGum on their website, deploying the GumGum application as part of an Artificial Intelligence Marketing capability for on-site contextual advertising and content-aware targeting. The deployment focused on embedding GumGum's web-facing delivery, using client-side tagging and real-time page analysis to evaluate contextual signals and surface relevant creatives, aligning with typical Artificial Intelligence Marketing workflows for contextual and visual targeting.
Operational control for the GumGum implementation is positioned within digital marketing and website operations, supporting campaign setup, creative targeting rules, and reporting into marketing workflows. Governance centers on tag management, campaign configuration, and creative approval processes to ensure contextual relevance and consistent on-site behavior while marketing and advertising teams leverage the application for content-targeted campaigns.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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TeamLease Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, TeamLease Services implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment covered the company's 2259 employees in India and established Google Workspace (Formerly Google G-Suite) as the central collaboration layer for corporate and field operations.
Configuration emphasized core Collaboration capabilities, including Gmail for enterprise email, Google Calendar for scheduling, Google Drive and shared drives for document storage, Google Docs and Sheets for real time coauthoring, and Google Meet for video conferencing. The Google Workspace admin console was used to manage user accounts, organizational units, group policies, and email routing.
Operational coverage aligned collaboration tooling with professional services workflows, supporting recruitment processes, HR case handling, client communications, and internal project coordination. The implementation used role based provisioning, centralized account administration, and standard security controls including enforced two step verification and device management to maintain access and endpoint posture.
Governance was centered on centralized tenant administration with delegated admin roles and policy controls applied at the organizational unit level. Google Workspace (Formerly Google G-Suite) is referenced on TeamLease Services public web properties, reflecting use of the platform for corporate email routing and domain identity management.
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Collaboration | Collaboration |
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2022 | 2022 |
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TeamLease Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022 TeamLease Services implemented FreshDesk Customer Support and embedded it on their public website to capture and manage client and candidate service inquiries. The FreshDesk Customer Support deployment centralized web form ticket capture and introduced a customer facing portal and self service entry point for external users.
Configuration emphasized core Customer Support capabilities aligned to the category, including ticketing workflows, knowledge base publication, SLA rules, automated ticket routing and canned responses. Administrators configured service categories, priority routing and dashboards for queue management, while agents operate from centralized views to manage ticket lifecycles and correspondence.
Operational scope focused on the customer service function, consolidating inbound web channel traffic into a single support platform and applying role based access and escalation workflows for support teams. Integration is explicitly implemented on the company website for ticket capture and public knowledge access, with shared reporting and dashboards to centralize issue tracking across support operations.
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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TeamLease Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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TeamLease Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at TeamLease Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by TeamLease Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TeamLease Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TeamLease Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD TeamLease Services Technographics
TeamLease Services is a Professional Services organization based in India,
with around 2259 employees and annual revenues of $1.11 billion.
TeamLease Services operates a diverse technology stack with applications such as
GumGum, Google Workspace (Formerly Google G-Suite) and FreshDesk Customer Support,
covering areas like Artificial Intelligence Marketing, Collaboration and Customer Support.
TeamLease Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as GumGum, Google and Freshworks.
TeamLease Services recently adopted applications including
Slack Connect in 2022, FreshDesk Customer Support in 2022 and Salesforce Audience Studio in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TeamLease Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TeamLease Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TeamLease Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.