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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Techem Energy Metering Service & Co.Kg Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2014 2014
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BSI Business Systems Integration Legacy BSI Contact Center Call Center CRM n/a 2017 2018
In 2017, Techem Energy Metering Service & Co.Kg deployed BSI Contact Center as part of a BSI Customer Suite rollout by BSI Business Systems Integration to manage service requests for the real estate sector. The implementation is categorized under Call Center and was designed for high volume inbound servicing, processing roughly 4,000 inquiries per day across about 50 discrete service processes in Germany. The program focused on customer service and operations as the primary business functions impacted. Configuration emphasized contact and servicing capabilities within the BSI platform, including case intake, multi process case management, automated queuing and routing, and centralized service request tracking to support high frequency workflows. BSI Contact Center and the BSI Customer Suite were configured to manage structured service lifecycles and to coordinate work across multiple operational process definitions. Operational coverage remained national, with deployment and day to day operational ownership centered in customer service and operations departments across Germany. Governance concentrated on process standardization, operational workflow controls, and defined service request lifecycles to manage the roughly 50 processes and sustained daily inquiry volume. The implementation positions BSI Contact Center as Techem Energy Metering Service & Co.Kg Call Center application for centralized intake and servicing across its real estate service operations in 2017.
Customer Experience CRM 2021 2021
Marketing Automation CRM 2021 2021
Tag Management CRM 2021 2021
Tag Management CRM 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
Transactional Email PaaS 2020 2020
IT Decision Makers and Key Stakeholders at Techem Energy Metering Service & Co.Kg
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Techem Energy Metering Service & Co.Kg Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Techem Energy Metering Service & Co.Kg Technographics

Techem Energy Metering Service & Co.Kg is a Construction and Real Estate organization based in Germany, with around 3000 employees and annual revenues of $700.0 million.

Techem Energy Metering Service & Co.Kg operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, BSI Contact Center and Microsoft 365, covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

Techem Energy Metering Service & Co.Kg has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and BSI Business Systems Integration.

Techem Energy Metering Service & Co.Kg recently adopted applications including Pathwire MailJet in 2022, Fastly in 2021 and Cloudflare CDN in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Techem Energy Metering Service & Co.Kg’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Techem Energy Metering Service & Co.Kg’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Techem Energy Metering Service & Co.Kg technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.