Hanover, 21076, MD,
United States
TEKsystems Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by TEKsystems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80000 TEKsystems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
TEKsystems has purchased the following applications: SAP Concur Expense for Expense Management in 2017, PhenomPeople ATS for Applicant Tracking System in 2018, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TEKsystems is running and its propensity to invest more and deepen its relationship with SAP , Phenom , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TEKsystems revenues, which have grown to $7.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TEKsystems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, TEKsystems implemented SAP Concur Expense as its Expense Management solution to support executive and end user expense workflows. The deployment was focused on executive support operations for the West Region Executive Director and the End User Systems Executive Director, aligning expense submission and travel booking with established administrative roles.
The implementation configured SAP Concur Expense to handle core expense submission and reconciliation processes, and to orchestrate travel arrangements. Configuration emphasized expense report creation, receipt capture, approval routing, and reconciliation capabilities typical of Expense Management systems, with travel itinerary and booking workflows executed through Concur.
Operational integrations leveraged Salesforce data, Excel extracts, and internal BI reports to prepare and modify weekly data reports used for expense validation and reporting. Scheduling and meeting organization were coordinated through Outlook and Concur, creating a combined calendar and travel planning workflow for executive assistants and travel coordinators.
Governance centered on role based workflows for executive support and finance teams, with a weekly reporting cadence for data review and modification. The implementation impacted administrative, travel, and finance functions by formalizing submission, approval, and reconciliation workflows within SAP Concur Expense, and by introducing consolidated reporting practices driven by Salesforce, Excel, and BI outputs.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | PhenomPeople ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, TEKsystems implemented PhenomPeople ATS as their Applicant Tracking System. PhenomPeople ATS is deployed as the primary ATS on TEKsystems' careers website and serves as the front-line system for candidate intake and job display.
Configuration of PhenomPeople ATS focused on career site integration, job posting and requisition management, candidate application workflows, resume parsing and candidate profile management, and recruiter-facing workflow automation and reporting. The implementation leverages standard Applicant Tracking System capabilities to orchestrate application intake and candidate lifecycle management on the public careers portal.
The deployment supports talent acquisition and recruiting functions through TEKsystems' corporate careers site in the United States, centralizing job postings and application routing. Governance and operational ownership are aligned to talent acquisition operations, with the ATS controlling career site content, applicant workflows, and recruiter access and permissions.
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Applicant Tracking System | HCM |
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2019 | 2019 |
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BackGround Screening | HCM |
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2017 | 2017 |
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BackGround Screening | HCM |
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2017 | 2017 |
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Benefits Administration | HCM |
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2018 | 2019 |
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Candidate Relationship Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2018 | 2019 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2018 | 2019 |
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Talent Sourcing | HCM |
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2026 | 2026 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, TEKsystems implemented Oracle Field Service Cloud (ex TOA ETAdirect) to address Field Service Management needs across its global service operations. The deployment centered on Oracle Field Service Cloud as the primary scheduling and mobile workforce orchestration layer, used in tandem with Oracle Service Cloud for service case coordination and field-to-ticket workflows. TEKsystems Oracle Field Service Cloud (ex TOA ETAdirect) Field Service Management supported field operations, service delivery, and support functions within the professional services organization.
The implementation included configuration and ongoing management of custom workspaces and workflows, creation and maintenance of custom fields and custom objects including fields and relationship models, and functional requirement gathering from internal stakeholders and field members for Oracle Service Cloud and Oracle Field Service configuration. The team defined requirements for new releases and enhancements, worked with technical teams to sequence and deliver feature releases, executed testing of new features and functionalities, and provided tiered troubleshooting for user-reported issues. Regular calls were hosted with teams in global locations to validate requirements, coordinate deployments, and support operational adoption.
Governance emphasized release definition, testing cadence, and cross-functional requirement capture to align field scheduling, dispatch automation, and service case integration. The architecture leveraged Oracle Field Service Cloud as a cloud-hosted service orchestration layer integrated operationally with Oracle Service Cloud for case and service data exchange. TEKsystems Oracle Field Service Cloud Field Service Management implementation focused on configuration-led change, operational support processes, and global stakeholder coordination rather than on point integrations beyond Oracle Service Cloud.
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Field Service Management | ERP Services and Operations |
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2014 | 2014 |
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Professional Services Automation | ERP Services and Operations |
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2014 | 2014 |
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Travel Management | ERP Services and Operations |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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