Teladoc Health
2 Manhattanville Road Suite 203,
Purchase, 10577, NY,
United States
Purchase, 10577, NY,
United States
1 203-635-2002
Healthcare
Teladoc Health Technographics
Teladoc Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Teladoc Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4620 Teladoc Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Teladoc Health has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Greenhouse ATS for Applicant Tracking System in 2021, Oracle Fusion Data Intelligence Platform for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Teladoc Health is running and its propensity to invest more and deepen its relationship with Oracle , Avalara , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Teladoc Health revenues, which have grown to $2.57 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Teladoc Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Teladoc Health Tech Stack and Enterprise Applications
Teladoc Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | PwC | 2021 | 2024 |
In 2021 Teladoc Health implemented Oracle Cloud ERP as part of an ERP Financial initiative, engaging PwC to lead both the initial implementation and ongoing managed services. The implementation was driven by rapid growth and acquisitions in 2020, and by a One Teladoc strategy to streamline global operations and unify finance and customer workflows for a business serving more than 90 million members worldwide.
The Oracle Cloud ERP deployment emphasized core ERP Financial capabilities, including financial management, revenue management, procurement and consolidated inventory and billing workflows consistent with Oracle Fusion Cloud ERP practices. Configuration work focused on harmonizing disparate financial and operational processes across the parent company and two acquired healthcare firms, while enabling shared master data and SKU visibility for commercial teams.
Teladoc integrated Oracle Cloud ERP with a unified Salesforce CRM platform to align sales, order and product catalogs with finance and inventory records. PwC transitioned from implementation to a managed services engagement to evolve processes and support ongoing configuration, ensuring the ERP and CRM platforms operated in tandem across corporate applications, sales and supply functions.
Following the rollout PwC and Teladoc used the platforms to transform ways of working, enabling consolidated access to an expanded SKU set that grew from around 50 to roughly 300 in the consolidated inventory and giving sales teams up-to-date product visibility. PwC continued as the managed services partner to pursue further value creation and operational evolution on top of the Oracle Cloud ERP and Salesforce CRM foundation.
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Tax Management | ERP |
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2021 | 2021 |
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Teladoc Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Teladoc Health implemented Greenhouse ATS on its website. The Greenhouse ATS deployment surfaces job openings on Teladoc's public careers pages and captures candidate applications through embedded web intake forms, establishing the careers site as the primary applicant entry point.
The implementation leverages core Applicant Tracking System capabilities, including job requisition management, candidate tracking pipelines, interview orchestration, structured evaluation scorecards, and offer management. Configuration emphasis aligns with staged hiring pipelines, standardized interview templates, and configurable application fields to support consistent recruiting workflows.
Operational ownership is centered in Talent Acquisition and Human Resources, with recruiters and hiring managers using Greenhouse ATS to process applicants from initial screen through offer. The integration with the careers website routes applicants into recruiter-managed pipelines and supports coordinated interview scheduling and evaluation across hiring teams.
Governance focuses on standardized hiring stages, requisition approvals, and structured evaluation artifacts to ensure consistent decisioning and auditability within recruiting processes. Greenhouse ATS at Teladoc Health functions as the primary Applicant Tracking System for managing corporate hiring workflows from web-based application capture through offer issuance.
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Core HR | HCM |
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2019 | 2019 |
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Employee Recognition and Rewards Management | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Talent Assessment | HCM |
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2021 | 2021 |
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Teladoc Health Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Fusion Data Intelligence Platform | Analytics and BI | Analytics and BI | n/a | 2021 | 2024 |
In 2021, Teladoc Health deployed the Oracle Fusion Data Intelligence Platform as a centralized Analytics and BI solution to unify financial data and reporting across its global operating units. Following prior implementations of Oracle Fusion Cloud ERP and EPM, the Oracle Fusion Data Intelligence Platform was positioned to provide a single, auditable repository tied to systems of record and built-in analytics for finance.
The implementation focused on prebuilt data pipelines and functional capabilities for accounts payable, accounts receivable, general ledger, and procurement, leveraging prebuilt KPIs, dashboards, and analyses. Oracle Fusion Data Intelligence Platform was configured to deliver automated visibility into average payment days, on-time payment performance, AP balances, and invoice aging, while reducing manual spreadsheet reconciliation and executive presentation preparation.
Architecturally, the deployment created a centralized and secure repository with tight integration to Oracle Fusion Cloud Applications and the ability to ingest data from third-party applications beyond the Oracle ecosystem. The platform was implemented with strong authentication and authorization controls to preserve data integrity, and the project engaged Oracle Customer Success Services for implementation support and post-deployment assistance.
Operational scope encompassed finance and procurement functions across Teladoc Health’s international footprint, consolidating fragmented financial datasets into a governed environment. Governance changes emphasized controlled access, auditable data lineage, and streamlined processes that removed editable spreadsheet maintenance, enabling more reliable executive reporting and decision workflows.
Results described by Teladoc include faster reporting, enhanced data security, fewer manual errors, and more informed decision-making based on trusted, timely metrics. Teladoc also reported that more than 80 percent of required KPIs were available out of the box, and the company plans to extend Oracle’s AI capabilities for anomaly detection, supplier performance tracking, customer risk assessment, and predictive analytics within finance and procurement.
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Teladoc Health Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Teladoc Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Teladoc Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Call Center | CRM |
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2016 | 2016 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PR and Media Communication | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2024 |
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Teladoc Health EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2024 |
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Teladoc Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Teladoc Health PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Quality Management | PLM and Engineering |
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2024 | 2024 |
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Teladoc Health SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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Teladoc Health TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Teladoc Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Teladoc Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Teladoc Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Teladoc Health
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Marketing Officer, Chief Engagement Officer | CXO | Marketing | |
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Vice President, Global B2B Marketing | VP | Marketing | |
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Director, Head of Customer Marketing | Director | Customer Service | |
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Director Finance Systems & Reporting | Director | Finance | |
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Vice President Finance | VP | Finance | |
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Director Strategic Sourcing | Director | Procurement | |
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Vice President IT Operations | VP | IT | |
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Vice President Information Management | VP | IT | |
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Chief People Officer | CXO | HR | |
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Director, Human Resources | Director | HR | |
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CFO | CXO | Finance | |
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Senior Vice President, Finance | VP | Finance | |
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Director - Tax | Director | Finance | |
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Vice President - Global Tax Planning | VP | Finance | |
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Senior Director of Information Systems | Director | IT | |
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Senior Manager, IT Financial Management & Strategy | Manager | IT | |
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Director of Accounting & Systems | Director | Finance | |
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Business System Manager | Manager | IT | |
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Head of IT UK | Director | IT | |
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UK Group Director of Technology | Director | IT | |
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Programme Manager | Manager | IT | |
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Apps Being Evaluated by Teladoc Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Teladoc Health IT executives and key decision makers. This section highlights Teladoc Health's latest recorded technology evaluations, including EasyVista EV Manager Incident Management Module for Incident Management on 2025-02-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Teladoc Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-02-13 | Teladoc Health | Evaluated | EasyVista | EasyVista EV Manager Incident Management Module | Incident Management | ITSM |
FAQ - APPS RUN THE WORLD Teladoc Health Technographics
Teladoc Health is a Healthcare organization based in United States,
with around 4620 employees and annual revenues of $2.57 billion.
Teladoc Health operates a diverse technology stack with applications such as
Oracle Cloud ERP, Greenhouse ATS and Oracle Fusion Data Intelligence Platform,
covering areas like ERP Financial, Applicant Tracking System and Analytics and BI.
Teladoc Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Greenhouse.
Teladoc Health recently adopted applications including
Propel QMS in 2024, Oracle Cloud ERP in 2021 and Avalara AvaTax in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Teladoc Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Teladoc Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Teladoc Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.