Belgrade, 11000,
Serbia
Telekom Srbija Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Telekom Srbija and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12682 Telekom Srbija employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telekom Srbija has purchased the following applications: Avaya Aura Communication Manager for Call Center in 2013, Saga NFG Weaver for Chatbots and Conversational AI in 2020, NetCracker BSS/OSS for OSS/BSS in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telekom Srbija is running and its propensity to invest more and deepen its relationship with Avaya , Saga NFG , Hotjar or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telekom Srbija revenues, which have grown to $1.52 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telekom Srbija intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Avaya | Legacy | Avaya Aura Communication Manager | Call Center | CRM | n/a | 2013 | 2014 |
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Saga NFG | Legacy | Saga NFG Weaver | Chatbots and Conversational AI | AI-Powered Application | Saga NFG | 2020 | 2021 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2013 | 2014 |
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||