Telecon
9500 Bd Parkway,
Montréal, H1J 1P3, QC,
Canada
Montréal, H1J 1P3, QC,
Canada
1 514-644-2333
Communications
Telecon Technographics
Telecon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telecon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Telecon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telecon has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, Microsoft 365 for Collaboration in 2016, Microsoft SharePoint for Enterprise Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telecon is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks , Quickbase or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telecon revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telecon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telecon Tech Stack and Enterprise Applications
Telecon ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 Telecon implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial solution, replacing Microsoft Dynamics AX. The deployment was targeted at centralizing Finance and Accounting business functions and establishing Dynamics 365 for Finance and Operations as the core financial ledger and transactional backbone for the organization.
The ERP business analyst, reporting to the Dynamics 365 delivery manager, serves as the intermediary between Finance and Accounting departments and the IT delivery team. This analyst owns the evolution of the financial modules of the ERP Financial system, collecting, analyzing, documenting and validating business requirements and proposing concrete solutions. Solutions are delivered either through native configuration in Microsoft Dynamics 365 for Finance and Operations or by collaborating with the development team to implement required extensions.
Architecturally the implementation leverages the modular, cloud-capable design of Microsoft Dynamics 365 for Finance and Operations to compartmentalize financial capabilities and enable iterative module updates. The IT organization maintains interfaces to other operational systems and reporting platforms to preserve transactional flows and financial data consolidation. Delivery work is organized using the Scrum framework across a young, dynamic IT team, aligning sprint priorities to the needs articulated by Finance and validated by the ERP business analyst.
Governance emphasizes a liaison model where the ERP business analyst validates requirements with Finance stakeholders and prioritizes the product backlog under the supervision of the Dynamics 365 delivery manager. Telecon sought a candidate with a complete accounting background and an interest in information technology to sustain ongoing configuration, ensure alignment between IT efforts and departmental priorities, and drive process standardization within the ERP Financial environment.
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Telecon Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Telecon deployed Microsoft 365 to establish a centralized cloud collaboration platform. Telecon implemented Microsoft 365 to support corporate communications and knowledge work, aligning Microsoft 365 Collaboration with business functions such as internal communications and document sharing.
The deployment leverages core Microsoft 365 capabilities, including Exchange Online for enterprise email, SharePoint Online for intranet and document collaboration, and Microsoft Teams for real time messaging and meetings, reflecting typical Collaboration functional modules. Configuration includes tenant level setup, content libraries, and collaboration site provisioning to support team-based workflows and document coauthoring.
Microsoft 365 is used on Telecon's website and within internal employee workflows, indicating both external facing and internal collaboration usage. The implementation covers enterprise departments including communications, IT, and product teams across Telecon's Canadian operations, supporting distributed knowledge workers.
Governance follows a centralized tenant administration approach, with role based access controls, policy-driven content management, and compliance configuration consistent with Collaboration platform practices. Operational controls were organized to manage user provisioning, site lifecycle, and communications channels without external implementation partner references.
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Telecon Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Telecon implemented Microsoft SharePoint for Enterprise Content Management on its public website, centralizing content delivery for customer and corporate pages. The deployment configured SharePoint to host site collections and publishing pages that serve as the primary web content layer, aligning public site publishing with internal document repositories and editorial processes. Microsoft SharePoint was applied as the core content platform supporting structured publishing and document asset management.
Configuration emphasized Enterprise Content Management capabilities such as document libraries, content types and metadata, versioning, role based permissions, search indexing, and page approval workflows. The implementation used site level governance to separate marketing and legal artifacts, enforce check in and check out controls, and manage content life cycle through approval and publishing stages. Workflow automation and content approval were implemented to standardize editorial handoffs for public website updates.
Operational coverage centers on Marketing and Corporate Communications for web editorial and content publishing, with Records Management practices applied to published assets to support retention and compliance. Governance established editorial roles, access control policies, and lifecycle procedures to govern publishing cadence and archival. Telecon's Microsoft SharePoint Enterprise Content Management deployment supports web content publishing and document management for Marketing and Corporate Communications functions.
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Telecon ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Telecon PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Project Portfolio Management | PPM |
|
2015 | 2015 |
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Telecon IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Telecon
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
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Project Management Support | Manager | Finance | |
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Regional Engineering Manager | Manager | Finance | |
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Design Technician, EIT | Manager | Finance | |
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Telecom Design | Manager | IT | |
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President and CEO | CXO | Finance | |
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Vice-President, Operations Support | VP | Operations | |
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Senior Director Of Operations | Director | Operations | |
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Project Manager | Manager | Finance | |
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Executive Vice-President and CFO | CXO | Finance | |
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Senior Director Finance | Director | Finance | |
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Director of Finance | Director | Finance | |
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Apps Being Evaluated by Telecon Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Telecon IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Telecon digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Telecon Technographics
Telecon is a Communications organization based in Canada,
with around 4000 employees and annual revenues of $1.00 billion.
Telecon operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Microsoft 365 and Microsoft SharePoint,
covering areas like ERP Financial, Collaboration and Enterprise Content Management.
Telecon has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft.
Telecon recently adopted applications including
Microsoft SharePoint in 2021, Freshservice in 2021 and Microsoft Dynamics 365 for Finance and Operations in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Telecon’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Telecon’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Telecon technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.