TTEC
Location
6312 South Fiddler's Green Circle, Suite 100N,
Greenwood Village, 80111, CO,
United States
Website
https://www.ttec.com/
Phone
1 303-397-8100
Artw industry
Professional Services
Employee
Revenue

TTEC Technographics

TTEC Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by TTEC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 54000 TTEC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

TTEC has purchased the following applications: Zoominfo Platform for Account Based Marketing in 2021, Microsoft Power BI for Analytics and BI in 2016, Oracle Integration Cloud Service for API Management, iPaaS (Integration Platform as a Service) in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems TTEC is running and its propensity to invest more and deepen its relationship with Zoominfo , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing TTEC revenues, which have grown to $2.46 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TTEC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

TTEC Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Zoominfo Legacy Zoominfo Platform Account Based Marketing CRM n/a 2021 2021
Call Center CRM 2019 2019
Customer Support CRM 2016 2016
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2016 2016
Analytics and BI
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2016 2016
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Oracle Legacy Oracle Integration Cloud Service API Management, iPaaS (Integration Platform as a Service) PaaS n/a 2019 2019
Transactional Email PaaS 2017 2017
IaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Endpoint Security, EMM / MDM / MAM IaaS 2019 2019
Secure Email Gateways (SEGs) IaaS 2020 2020
Secure Email Gateways (SEGs) IaaS 2020 2020
Secure Email Gateways (SEGs) IaaS 2020 2020
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2013 2013
Remote Monitoring and Management ITSM 2020 2020
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2020 2020
HCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
BackGround Screening HCM 2017 2017
BackGround Screening HCM 2015 2015
Benefits Administration HCM 2020 2020
Candidate Relationship Management HCM 2017 2017
Compensation Management HCM 2020 2020
Compliance HCM 2017 2017
Core HR HCM 2013 2013
Core HR HCM 2020 2020
HR Service Delivery HCM 2017 2017
Learning and Development HCM 2019 2019
Onboarding HCM 2017 2017
Payroll HCM 2020 2020
Recruiting HCM 2020 2020
Recruiting, Applicant Tracking System HCM 2017 2017
Talent Sourcing HCM 2017 2017
Talent Sourcing HCM 2017 2017
Talent Sourcing HCM 2018 2018
Time and Attendance HCM 2020 2020
Time and Attendance HCM 2020 2020
Workforce Analytics HCM 2018 2018
Workforce Management HCM 2013 2018
Workforce Management HCM 2013 2013
Workforce Management HCM 2018 2018
Workforce Management HCM 2018 2018
AI-Powered Application
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Chatbots and Conversational AI AI-Powered Application 2019 2019
SPM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Configure Price Quote (CPQ) SPM 2014 2014
EPM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
EPM EPM 2017 2017
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ERP Financial ERP Financial Management 2020 2020
ERP Financial ERP Financial Management 2020 2020
Expense Management ERP Financial Management 2012 2012
Payment Processing ERP Financial Management 2020 2020
Procurement
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Procurement Procurement 2015 2015
Sourcing Procurement 2015 2015
Sourcing Procurement 2015 2015
Professional Services
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Professional Services Professional Services 2017 2017
IT Decision Makers and Key Stakeholders at TTEC
First Name Last Name Title Function Department Email Phone
Executive Director, Human Capital Director Finance
Executive Director, Human Capital Director Finance
Vice President - Human Capital VP HR
Director, Global Payroll Director Finance
Executive Director, Enterprise Analytics and Information Solutions Director IT
Senior Business Intelligence Manager Manager IT
VP in IT VP IT
Executive Vice President, Chief Administrative and Financial Officer CXO Finance
Director Financial Planning and Analysis Director Finance
Segment Controller (Director of Accounting) Director Finance
SVP - Chief Information Officer CXO IT
Director Of Information Technology Client Services Director Customer Service
Global Travel Program Manager Manager Finance
Director of Accounting, CSS/CTS Segments Director Finance
Group VP Financial Planning and Analysis VP Finance
Director, Information Technology Sourcing Director Procurement
Global Director of Enterprise Sourcing Director Procurement
Chief People Officer CXO HR
Chief Financial & Administrative Officer CXO Finance
SVP/COO CXO Operations
Global VP of Applications VP IT
Chief Information Officer CXO IT
Director, Global Payroll Director Finance
Executive Director, Global Talent Acquisition Marketing Director Marketing
Head of Global Recruiting / Talent Acquisition Director HR
Talent Acquisition Manager Manager HR
Executive Director, Talent Acquisition Director HR
Talent Acquisition Manager Manager HR
Chief Financial Officer CXO Finance
Senior Manager, Global Tax Manager Finance
VP, Head of Global Tax VP Finance
Director, International Tax Director Finance
Director Financial Planning and Analysis Director Finance
Executive Director of Finance Director Finance
IT Manager Manager IT
Vice President, Global Procurement VP Procurement
Senior HR Business Partner/Director Director HR
Global Head of Talent Acquisition Director HR
Executive Director, Global Talent Acqusition Director HR
Director Talent Acquisition Director HR
Global Head of Talent Acquisition - Enterprise Services Director HR
Vice President, Global Human Capital & Talent Acquisition VP HR
Vice President, Talent Acquisition VP HR
Salesforce Administrator & QA Manager Marketing
Salesforce Administrator & Senior Sales Operations Analyst Manager Marketing
Show All Contacts
Apps Being Evaluated by TTEC Executives
Date Company Status Vendor Product Category Market
No data found