TTEC Technographics

Discover the latest software purchases and digital transformation initiatives being undertaken by TTEC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 54000 TTEC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

TTEC has purchased the following applications: Zoominfo Platform for Account Based Marketing in 2021, Microsoft Power BI for Analytics and BI in 2016, Oracle Integration Cloud Service for API Management, iPaaS (Integration Platform as a Service) in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems TTEC is running and its propensity to invest more and deepen its relationship with Zoominfo , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing TTEC revenues, which have grown to $2.46 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TTEC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.