Telstra
242 Exhibition Street, Level 41,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 8647-4954
Communications
Telstra Technographics
Telstra Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telstra and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36093 Telstra employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Telstra has purchased the following applications: xiQ ABM for Account Based Marketing in 2018, SAP BusinessObjects Profitability and Cost Management for Analytics and BI in 2012, Telstra Cloud Infrastructure for Application Hosting and Computing Services in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telstra is running and its propensity to invest more and deepen its relationship with xiQ , SAP , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telstra revenues, which have grown to $22.93 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telstra intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telstra Data, Technology Stack, and Enterprise Applications
CRM
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BusinessObjects Profitability and Cost Management | Analytics and BI | Analytics and BI | n/a | 2012 | 2012 | In 2012 Telstra implemented SAP BusinessObjects Profitability and Cost Management to establish an activity based costing foundation and deliver full product profitability analysis and reporting. The deployment supported the Telstra Economic Model which drives product margin conversations, enables separation of one off items to focus on business as usual costs for efficiency analysis, provides a product lens to forecasting, and allows deeper analysis and exposure of NBN costs. SAP BusinessObjects Profitability and Cost Management was configured to run activity based costing models, allocation rules and scenario based profitability calculations, producing product level profitability outputs and reports. The implementation emphasized modeling of large drivers and financial records, aligning profitability cubes and allocation engines with product and cost center structures used by finance and product teams. The solution was integrated with MDA Lavastorm for ETL processing of financial records and large drivers of data, with Lavastorm pipelines feeding the profitability model and supporting repeatable data preparation workflows. Operational coverage included finance and product management teams responsible for margin analysis and forecasting, with the analytics layer acting as a centralized profitability model and ETL fed data mart. Governance centered on the Telstra Economic Model as a decision support artifact, with model change control and allocation governance embedded into regular product margin review processes and reporting cadences. SAP BusinessObjects Profitability and Cost Management supported ongoing cost allocation and forecasting workflows, and the combined PCM and Lavastorm architecture provided the Analytics and BI capability to surface cost exposures and inform product margin conversations. | |
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Analytics and BI | Analytics and BI |
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2013 | 2014 |
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Analytics and BI | Analytics and BI |
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2001 | 2001 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Process Mining | Analytics and BI |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Telstra | Legacy | Telstra Cloud Infrastructure | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 | ||
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Container Service | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Network Management and Monitoring | IaaS |
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2006 | 2008 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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Data Replication | PaaS |
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2021 | 2021 |
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Master Data Management | PaaS |
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2021 | 2021 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Blockchain Platform | Blockchain |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Business Process Management | ERP Services and Operations |
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2010 | 2011 |
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Debt Collection and Recovery | ERP Services and Operations |
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2019 | 2019 |
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Enterprise Asset Management | ERP Services and Operations |
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2005 | 2005 |
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Field Service Management | ERP Services and Operations |
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2020 | 2020 |
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OSS/BSS | ERP Services and Operations |
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2013 | 2014 |
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OSS/BSS | ERP Services and Operations |
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2021 | 2021 |
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OSS/BSS | ERP Services and Operations |
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2023 | 2024 |
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Cognitive Computing | AI-Powered Application |
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2017 | 2017 |
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Intelligent Process Automation | AI-Powered Application |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Enterprise Content Management | Content Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Core HR | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2009 | 2009 |
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Onboarding | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Talent Assessment | HCM |
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2017 | 2017 |
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Talent Management | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Video Interviewing | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR), Vulnerability Management | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Environmental, Social, and Governance (ESG) | EPM |
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2020 | 2020 |
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Environmental, Social, and Governance (ESG) | EPM |
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2022 | 2022 |
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EPM | EPM |
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2018 | 2018 |
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EPM | EPM |
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2022 | 2022 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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Subscription and Recurring Billing | ERP Financial Management |
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2024 | 2025 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2017 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Incentive Compensation Management | SPM |
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2011 | 2011 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IoT Platform | Internet of Things |
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2001 | 2001 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Order Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2017 | 2017 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Video Surveillance System | Physical Security |
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2019 | 2020 |
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IT Decision Makers and Key Stakeholders at Telstra
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Telstra Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Telstra Technographics
Telstra is a Communications organization based in Australia,
with around 36093 employees and annual revenues of $22.93 billion.
Telstra operates a diverse technology stack with applications such as
xiQ ABM, SAP BusinessObjects Profitability and Cost Management and Telstra Cloud Infrastructure,
covering areas like Account Based Marketing, Analytics and BI and Application Hosting and Computing Services.
Telstra has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as xiQ, SAP and Telstra.
Telstra recently adopted applications including
Amazon EC2 in 2024, Ericsson Intelligent Automation Platform in 2024 and CSG Encompass in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Telstra’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Telstra’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Telstra technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.