Telstra

Telstra Centre Level 41, 242 Exhibition Street,
Melbourne, 3000, VIC,
Australia

https://www.telstra.com.au/

61 3 8647-4838

Communications

Telstra Technographics

Telstra Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Telstra and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31876 Telstra employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Telstra has purchased the following applications: xiQ ABM for Account Based Marketing in 2018, SAP BusinessObjects Profitability and Cost Management for Analytics and BI in 2012, Telstra Cloud Infrastructure for Application Hosting and Computing Services in 2012 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Telstra is running and its propensity to invest more and deepen its relationship with xiQ , SAP , Telstra or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Telstra revenues, which have grown to $14.77 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telstra intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Telstra Data, Technology Stack, and Enterprise Applications

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
xiQ	Legacy	xiQ ABM	Account Based Marketing	CRM	n/a	2018	2018
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Customer Data Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Sales Automation	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2023	2023

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
SAP	Legacy	SAP BusinessObjects Profitability and Cost Management	Analytics and BI	Analytics and BI	n/a	2012	2012
Subscribe	Subscribe	Subscribe	Process Mining	Analytics and BI	Subscribe	2020	2020

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Telstra	Legacy	Telstra Cloud Infrastructure	Application Hosting and Computing Services	IaaS	n/a	2012	2012
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2024	2024
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Container Service	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2023	2023

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2019	2019

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2020	2020

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2018	2018

Blockchain

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Blockchain Platform	Blockchain	Subscribe	2016	2016

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Cognitive Computing	AI-Powered Application	Subscribe	2017	2017

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Contract Lifecycle Management	Procurement	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2014	2014

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Onboarding	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Onboarding	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Recruiting Chatbot	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Talent Assessment	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Talent Management	HCM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Video Interviewing	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2020	2020

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Asset Management	Content Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Digital Asset Management	Content Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Enterprise Content Management	Content Management	Subscribe	2015	2015

EPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Environmental, Social, and Governance (ESG)	EPM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Environmental, Social, and Governance (ESG)	EPM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2022	2022

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2019	2020
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2013	2013

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Field Service Management	ERP Services and Operations	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	OSS/BSS	ERP Services and Operations	Subscribe	2013	2014
Subscribe	Subscribe	Subscribe	OSS/BSS	ERP Services and Operations	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Retail Management	ERP Services and Operations	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Retail Management	ERP Services and Operations	Subscribe	2017	2017

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2017	2017

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Secure Web Gateways (SWG)	CyberSecurity	Subscribe	2020	2020

SPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2011	2011

IT Asset Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	IT Asset Management (ITAM), SaaS Spend Management	IT Asset Management	Subscribe	2016	2016

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Order Management	SCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Warehouse Management	SCM	Subscribe	2017	2017

eCommerce

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Personalization and Product Recommendations	eCommerce	Subscribe	2023	2023

PPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2016	2016

Physical Security

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Video Surveillance System	Physical Security	Subscribe	2019	2020

IT Decision Makers and Key Stakeholders at Telstra

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Telstra Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

Telstra Technographics

CRM

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Analytics and BI

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IaaS

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ITSM

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PaaS

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Collaboration

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Blockchain

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AI-Powered Application

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Procurement

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Old Product

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VAR/SI