Telstra
242 Exhibition Street, Level 41,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 8647-4954
Communications
Telstra Technographics
Telstra Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telstra and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36093 Telstra employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Telstra has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Ascender Preceda for Core HR in 2018, Intalio Nyxeia BPM for Business Process Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telstra is running and its propensity to invest more and deepen its relationship with Microsoft , Workday , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telstra revenues, which have grown to $22.93 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telstra intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telstra Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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Subscription and Recurring Billing | ERP Financial Management |
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2024 | 2025 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender Preceda | Core HR | HCM | n/a | 2018 | 2018 |
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Core HR | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2009 | 2009 |
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Onboarding | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Talent Assessment | HCM |
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2017 | 2017 |
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Talent Management | HCM |
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2022 | 2022 |
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Task Management | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Video Interviewing | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intalio | Legacy | Intalio Nyxeia BPM | Business Process Management | ERP Services and Operations | n/a | 2010 | 2011 |
In 2010, Telstra implemented Intalio Nyxeia BPM to convert paper based tower project workflows into a web based application named Whisper to support large scale 4G rollout operations in Australia. The deployment was delivered by Eirteic and targeted operations and project control processes across the rollout program.
The Intalio Nyxeia BPM implementation leveraged Business Process Management capabilities including a BPM engine for workflow orchestration, electronic forms to eliminate paper inputs, rules based routing for approvals, and KPI alerting for project status. Configuration centered on automated approval paths, escalation rules, and real time dashboards to surface KPI alerts across concurrent rollout projects.
Operational coverage focused on tower project teams and central project control functions within Telstra's Australian rollout program, providing project level visibility and event driven alerts to operations staff. The Whisper application centralized process orchestration and monitoring across project portfolios to support day to day execution of rollout tasks.
Governance was strengthened through formalized approval workflows, audit trails, and standardized process controls implemented in Intalio Nyxeia BPM to align execution across sites. Outcomes documented in the case study include reduced errors and faster approvals, with real time visibility and KPI alerts cited as key operational improvements during the 4G rollout.
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Debt Collection and Recovery | ERP Services and Operations |
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2019 | 2019 |
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Enterprise Asset Management | ERP Services and Operations |
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2005 | 2005 |
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Field Service Management | ERP Services and Operations |
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2020 | 2020 |
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Field Service Management | ERP Services and Operations |
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2021 | 2021 |
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OSS/BSS | ERP Services and Operations |
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2013 | 2014 |
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OSS/BSS | ERP Services and Operations |
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2021 | 2021 |
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OSS/BSS | ERP Services and Operations |
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2023 | 2024 |
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Cognitive Computing | AI-Powered Application |
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2017 | 2017 |
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Intelligent Process Automation | AI-Powered Application |
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2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2012 | 2012 |
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Analytics and BI | Analytics and BI |
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2013 | 2014 |
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Analytics and BI | Analytics and BI |
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2001 | 2001 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Process Mining | Analytics and BI |
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2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Enterprise Content Management | Content Management |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2023 | 2023 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Order Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2017 | 2017 |
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CRM
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Environmental, Social, and Governance (ESG) | EPM |
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2020 | 2020 |
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Environmental, Social, and Governance (ESG) | EPM |
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2022 | 2022 |
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EPM | EPM |
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2018 | 2018 |
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EPM | EPM |
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2022 | 2022 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
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2011 | 2011 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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Data Replication | PaaS |
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2021 | 2021 |
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Master Data Management | PaaS |
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2021 | 2021 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Container Service | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Network Management and Monitoring | IaaS |
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2006 | 2008 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR), Vulnerability Management | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Surveillance System | Physical Security |
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2019 | 2020 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IoT Platform | Internet of Things |
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2001 | 2001 |
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IT Decision Makers and Key Stakeholders at Telstra
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Telstra Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Telstra Technographics
Telstra is a Communications organization based in Australia,
with around 36093 employees and annual revenues of $22.93 billion.
Telstra operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Ascender Preceda and Intalio Nyxeia BPM,
covering areas like ERP Financial, Core HR and Business Process Management.
Telstra has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Ascender and Intalio.
Telstra recently adopted applications including
CSG Encompass in 2024, Ericsson Intelligent Automation Platform in 2024 and Amazon EC2 in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Telstra’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Telstra’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Telstra technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.