AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Telstra Tech Stack and Enterprise Applications

Telstra ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP n/a 2019 2020
In 2019 Telstra implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform, targeting company wide financial and payroll workflows. The deployment focused on establishing a unified finance backbone to support core financial management and transactional processing across corporate finance functions. The implementation centered on configuring Microsoft Dynamics 365 for Finance and Operations modules for core finance, general ledger controls, accounts payable and accounts receivable, coupled with a payroll self serve capability and an expense management rollout. Configuration work included workflow automation for approvals, parameterization of chart of accounts and financial dimensions, and preparation of master data to support transactional processing and expense workflows. Operational coverage ran across finance and payroll business functions, with the Microsoft Dynamics 365 for Finance and Operations environment used to orchestrate financial posting, employee expense capture and payroll self service processes. The program encompassed company wide rollouts of payroll self serve and expense management, aligning transactional users and finance teams to standardized processes within the ERP Financial platform. Governance was established through a split role model, with a Key SME responsible for Microsoft Dynamics 365 implementation and a Project Manager overseeing two large company wide projects for payroll self serve and expense management rollout. Delivery activities included configuration governance, staged rollout planning, user acceptance testing coordination and end user adoption support to embed new workflows into finance and payroll operations.
ERP Financial ERP 2022 2022
Expense Management ERP 2013 2013
Subscription and Recurring Billing ERP 2024 2025
Telstra HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Absence Management Absence and Leave Management HCM n/a 2018 2019
In 2018, Telstra implemented Workday Absence Management as part of its broader Workday HCM activities, establishing a centralized Absence and Leave Management capability for HR and workforce scheduling. The Workday Absence Management deployment was positioned alongside Workday Work Schedule Implementation activities to standardize leave requests, accrual calculations, absence balances, and approval workflows across the organization. The implementation encompassed configuration of core absence modules and time off request flows, integration of leave accrual and eligibility rules, and configuration of work schedules to drive accurate absence entitlements. Workday Absence Management was configured to interface with timekeeping and scheduling data, enabling absence capture to feed into payroll and roster planning processes. Integrations were an explicit part of the architecture, with Workday integrated to Kronos Workforce Dimensions for timekeeping and schedule management. Kronos integrations used Transaction Assistant to synchronize employee master data, work schedules, time and absence transactions, and supported Kronos TimeKeeping, Schedule Planner, Employee Self Service, Forecasting, Dataviews and Reports. The Workday environment also formed part of a payroll integration landscape that included Workday Global Payroll integration with ADP Global View and Streamline integration for downstream payroll processing. Operational coverage included Telstra HR and payroll functions with implementation activity noted at Telstra sites including the Melbourne office at 242 Exhibition St, Melbourne VIC. Governance emphasis focused on Workday optimization and integrations, plus Kronos system administration activities such as business structure configuration, access profiles, employment terms, pay code distribution and combination rules to maintain consistent absence and time data flows across systems.
Benefits Administration HCM 2018 2019
Compensation Management HCM 2018 2019
Core HR HCM 2018 2018
Core HR HCM 2018 2018
Core HR HCM 2018 2019
Employee Experience HCM 2009 2009
Learning and Development HCM 2018 2019
Onboarding HCM 2017 2017
Onboarding HCM 2018 2018
Payroll HCM 2017 2018
Payroll HCM 2018 2018
Payroll HCM 2018 2019
Recruiting Chatbot HCM 2018 2018
Recruiting, Applicant Tracking System HCM 2019 2019
Recruiting, Applicant Tracking System HCM 2018 2019
Talent Assessment HCM 2017 2017
Talent Management HCM 2022 2022
Talent Management HCM 2018 2019
Task Management HCM 2020 2020
Time and Attendance HCM 2017 2017
Time and Attendance HCM 2018 2019
Video Interviewing HCM 2017 2017
Workforce Management HCM 2020 2020
Workforce Scheduling HCM 2018 2019
Telstra ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intalio Legacy Intalio Nyxeia BPM Business Process Management ERP Services and Operations n/a 2010 2011
In 2010, Telstra implemented Intalio Nyxeia BPM to convert paper based tower project workflows into a web based application named Whisper to support large scale 4G rollout operations in Australia. The deployment was delivered by Eirteic and targeted operations and project control processes across the rollout program. The Intalio Nyxeia BPM implementation leveraged Business Process Management capabilities including a BPM engine for workflow orchestration, electronic forms to eliminate paper inputs, rules based routing for approvals, and KPI alerting for project status. Configuration centered on automated approval paths, escalation rules, and real time dashboards to surface KPI alerts across concurrent rollout projects. Operational coverage focused on tower project teams and central project control functions within Telstra's Australian rollout program, providing project level visibility and event driven alerts to operations staff. The Whisper application centralized process orchestration and monitoring across project portfolios to support day to day execution of rollout tasks. Governance was strengthened through formalized approval workflows, audit trails, and standardized process controls implemented in Intalio Nyxeia BPM to align execution across sites. Outcomes documented in the case study include reduced errors and faster approvals, with real time visibility and KPI alerts cited as key operational improvements during the 4G rollout.
Debt Collection and Recovery ERP Services and Operations 2019 2019
Enterprise Asset Management ERP Services and Operations 2005 2005
Field Service Management ERP Services and Operations 2020 2020
Field Service Management ERP Services and Operations 2021 2021
OSS/BSS ERP Services and Operations 2013 2014
OSS/BSS ERP Services and Operations 2021 2021
OSS/BSS ERP Services and Operations 2023 2024
Retail Management ERP Services and Operations 2017 2017
Retail Management ERP Services and Operations 2017 2017
Telstra AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2018 2018
Chatbots and Conversational AI AI-Powered Application 2017 2017
Cognitive Computing AI-Powered Application 2017 2017
Intelligent Process Automation AI-Powered Application 2024 2024
Telstra Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2012 2012
Analytics and BI Analytics and BI 2013 2014
Analytics and BI Analytics and BI 2001 2001
Analytics and BI Analytics and BI 2023 2023
Process Mining Analytics and BI 2020 2020
Telstra Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blockchain Platform Blockchain 2016 2016
Telstra Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2018 2018
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2018 2018
Telstra Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contract Lifecycle Management Content Management 2018 2018
Digital Asset Management Content Management 2015 2015
Digital Asset Management Content Management 2015 2015
Digital Signing Content Management 2021 2021
Digital Signing Content Management 2022 2022
Enterprise Content Management Content Management 2015 2015
Telstra eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2014 2014
Personalization and Product Recommendations eCommerce 2023 2023
Telstra SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Order Management SCM 2018 2018
Warehouse Management SCM 2017 2017
Telstra CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2018 2018
Call Center CRM 2017 2018
CRM CRM 2022 2022
CRM CRM 2023 2023
Customer Data Platform CRM 2020 2020
Customer Data Platform CRM 2015 2015
Customer Engagement CRM 2019 2019
Customer Experience CRM 2021 2021
Customer Experience CRM 2019 2019
Customer Experience CRM 2020 2020
Customer Experience CRM 2021 2021
Customer Experience CRM 2001 2001
Data Management Platform CRM 2020 2020
Data Management Platform CRM 2021 2021
Digital Advertising Platform CRM 2011 2011
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2022 2022
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2019 2019
Partner Relationship Management CRM 2006 2007
PR and Media Communication CRM 2017 2017
Sales Automation CRM 2014 2014
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2020 2020
Tag Management CRM 2014 2014
Tag Management CRM 2017 2017
Tag Management CRM 2023 2023
Telstra EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Environmental, Social, and Governance (ESG) EPM 2020 2020
Environmental, Social, and Governance (ESG) EPM 2022 2022
EPM EPM 2018 2018
EPM EPM 2018 2019
Telstra IT Asset Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Asset Management (ITAM), SaaS Spend Management IT Asset Management 2016 2016
Telstra ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2018 2018
IT Service Management ITSM 2015 2015
IT Service Management ITSM 2019 2019
IT Service Management ITSM 2015 2015
IT Service Management ITSM 2019 2019
Telstra PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2015 2015
Project Portfolio Management PPM 2015 2015
Project Portfolio Management PPM 2016 2016
Project Portfolio Management PPM 2022 2022
Project Portfolio Management PPM 2018 2018
Project Portfolio Management PPM 2015 2015
Project Portfolio Management PPM 2017 2017
Project Portfolio Management PPM 2016 2016
Project Portfolio Management PPM 2018 2019
Telstra Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Supplier Relationship Management Procurement 2014 2014
Telstra SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incentive Compensation Management SPM 2011 2011
Telstra TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2018 2018
Treasury Management TRM 2017 2017
Telstra PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
Data Replication PaaS 2021 2021
Master Data Management PaaS 2021 2021
Test Automation Platform PaaS 2015 2015
Transactional Email PaaS 2020 2020
Telstra IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2024 2024
Cloud Storage IaaS 2019 2019
Container Service IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Network Management and Monitoring IaaS 2006 2008
Telstra CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Endpoint Detection and Response (EDR), Vulnerability Management CyberSecurity 2019 2019
Identity and Access Management (IAM) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Web Gateways (SWG) CyberSecurity 2020 2020
Telstra Physical Security
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Video Surveillance System Physical Security 2019 2020
Telstra Internet of Things
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IoT Platform Internet of Things 2001 2001

IT Decision Makers and Key Stakeholders at Telstra

First Name Last Name Title Function Department Email Phone
Chief Financial Officer CXO Finance
Finance Director Global Services Director Finance
Treasury Manager Manager Treasury
Group Executive Transformation, Communications and People CXO HR
Senior Human Resources Business Partner, Global Human Resources Manager HR
HR Executive CXO HR
Chief Executive Officer CXO Finance
Group CTO and acting CIO CXO Finance
Head of Technology - Chief Technology Office & Innovation Director IT
Head of HR Strategy Director HR
Human Resources Executive CXO HR
Head of Operations & Transformation (Principal) Director Finance
Director, IT & Digital Solutions Director IT
Head Supply Chain Transformation Principal Director Supply Chain
Chief Financial Officer CXO Finance
Head Of Corporate Finance and Treasurer Director Finance
Chief Financial Officer CXO Finance
Chief Technology Officer CXO IT
Workforce Management General Manager Director HR
Global Payroll Manager Manager Finance
Remuneration and Benefits Manager Manager HR
Head of Executive Remuneration Director Finance
HR Executive Workforce Experience & Culture CXO HR
Remuneration, Benefits & Performance Senior Lead Manager HR
Chief Financial Officer CXO Finance
General Manager - Finance & Operations Manager Finance
Senior Finance Manager Manager Finance
Chief Executive Officer CXO Finance
Chief Technology Officer CXO IT
Information Technology Delivery Manager Manager IT
Senior Application Manager Manager IT
Service Delivery Manager Manager Operations
DevOps Technical Program Manager Manager IT
Enterprise IT Service Management CXO IT
Global Head of Talent Acquisition Director HR
General Manager, Exec Talent & Recruitment Manager HR
Global Operations Manager - Talent Acquisition & Career Services Manager HR
Global Talent Acquisition Team Manager Manager HR
Global Payroll Manager Manager Finance
Director Payroll Governance Director Finance
Executive People and Workplace Services CXO HR
Regional ICT - Infrastructure Specialist Manager Finance
GM Process Infrastructure CXO Finance
Network & Infrastructure Executive CXO IT
Facility Operations Manager Manager Operations
Salesforce Business Administrator/Functional Analyst Manager Marketing
Transition Asset Manager Manager Operations
General Manager Facilities Operations & Maintenance Director Operations
Technology Manager Manager IT
Head of Transformation & Improvement Director Operations
Asset and Logistics Manager Manager Operations
Group Executive People, Culture and Capability CXO HR
Principal Global People Technology Director HR
Head of Executive Remuneration Director HR
Performance & Reward Senior Manager Manager HR
Head of Learning Director HR
Payroll Manager Manager HR
Head of Service / Portfolio Manager Director Operations
PMO Principal Manager Operations
Project Delivery and Change Manager Manager Operations
Director Program Management Office Director Operations
Project Delivery Manager Manager Operations

Apps Being Evaluated by Telstra Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Telstra IT executives and key decision makers. This section highlights Telstra's latest recorded technology evaluations, including MSCI BarraOne for Portfolio and Investment Risk Management on 2026-03-13 and PageUp ATS for Applicant Tracking System on 2024-08-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Telstra digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-03-13 Telstra Evaluated MSCI MSCI BarraOne Portfolio and Investment Risk Management Investment Management
2024-08-08 Telstra Evaluated PageUp PageUp ATS Applicant Tracking System HCM
FAQ - APPS RUN THE WORLD Telstra Technographics
Telstra is a Communications organization based in Australia, with around 29520 employees and annual revenues of $15.93 billion.
Telstra operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Workday Absence Management and Intalio Nyxeia BPM, covering areas like ERP Financial, Absence and Leave Management and Business Process Management.
Telstra has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Workday and Intalio.
Telstra recently adopted applications including CSG Encompass in 2024, Ericsson Intelligent Automation Platform in 2024 and Amazon EC2 in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Telstra’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Telstra’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Telstra technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.