Knoxville, 37917, TN,
United States
Tennova Healthcare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tennova Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Tennova Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tennova Healthcare has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2016, Stericycle InQuicker for Online Meeting Scheduling in 2017, Adobe Marketo for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tennova Healthcare is running and its propensity to invest more and deepen its relationship with UKG , Stericycle , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tennova Healthcare revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tennova Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2016 | 2016 |
In 2016, Tennova Healthcare implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The public record points to a web hosted UKG Workforce Central instance reachable at https://tennova.kronos.net/maintenance, indicating an online portal used to administer workforce functions for Tennova Healthcare.
The deployment reflects standard Workforce Management capabilities, including time and attendance capture, shift scheduling, leave and absence management, and employee self service. UKG Workforce Central was configured to support labor rule enforcement, schedule creation and adjustments, and time collection workflows to manage the hospital system's staffing processes.
The source does not list named integrations or implementation partners, and the visible entry centers on a hosted UKG Workforce Central access point on Tennova's Kronos URL. Governance appears to rely on centralized administrative controls within UKG Workforce Central and portal based user access to operationalize scheduling and timekeeping across Tennova Healthcare's workforce.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stericycle | Legacy | Stericycle InQuicker | Online Meeting Scheduling | Collaboration | n/a | 2017 | 2017 |
In 2017 Tennova Healthcare deployed Stericycle InQuicker on their website. Tennova Healthcare uses Stericycle InQuicker as an Online Meeting Scheduling application to provide web-based patient self-scheduling and queuing directly from its public site.
The implementation leverages Stericycle InQuicker functional modules common to the Online Meeting Scheduling category, including online appointment booking, waitlist management, and digital patient intake workflows. Configuration emphasis was on appointment types, availability rules, and contact capture to align web requests with internal scheduling processes.
Deployment is web-embedded on Tennova Healthcare’s site and connects to patient communication channels for confirmations and notifications. Operational coverage centers on patient access and scheduling operations, with the system feeding web-originated bookings into front-desk and access center workflows.
Governance and operational integration workstreams focus on defining scheduling policies, triage criteria, and staff procedures to reconcile online bookings with existing appointment desks. Stericycle InQuicker on the Tennova Healthcare website establishes a standardized online scheduling workflow that centralizes web intake and routing for scheduling teams.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Marketo | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Tennova Healthcare implemented Adobe Marketo, deploying the Marketing Automation capability on its public website to support digital patient engagement and marketing workflows. The deployment places Adobe Marketo at the center of web-driven demand generation for Tennova Healthcare, with the application instrumenting site-level tracking and form-based lead capture tied to marketing channels.
Adobe Marketo was configured to support core marketing automation functions including campaign orchestration, email program management, landing pages and forms, lead management and segmentation, and web behavior tracking for personalization. Configuration work emphasized campaign templates, automated nurture streams, and behavioral triggers to drive lifecycle marketing and audience segmentation consistent with hospital marketing use cases.
The implementation is scoped to website and digital channel operations, with operational ownership by marketing and digital experience teams. Adobe Marketo on the website provides the primary mechanism for web-based lead capture and visitor activity instrumentation, enabling marketing operations to coordinate cross-channel campaign scheduling and audience activation.
Governance and process changes centered on marketing operations controls, campaign approval workflows, and consent management relevant to healthcare outreach, with Adobe Marketo used to enforce segmentation rules and campaign enrollment criteria. The narrative focuses on deployment architecture that emphasizes client-side tagging and form embedding on the Tennova Healthcare site, with Adobe Marketo serving as the Marketing Automation system of record for web-driven marketing activities.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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