Redmond, 98052, WA,
United States
Teracube Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Teracube and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Teracube employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Teracube has purchased the following applications: Amazon Pay for Payment Processing in 2020, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Teracube is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Teracube revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Teracube intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Teracube implemented Amazon Pay on its public e-commerce website. The deployment integrated the Amazon Pay payment flow into Teracube's checkout, placing the implementation within the Payment Processing category and enabling customers to pay using Amazon account credentials.
The implementation is a website level integration that leverages Amazon Pay client side checkout widgets combined with server side authorization and tokenization workflows typical for Payment Processing. Configuration included merchant account provisioning, checkout button placement, card token storage for repeat purchasers, and standard authorization, capture and refund flows executed through Amazon Pay. Operational scope centers on payment acceptance and checkout operations for Teracube's online store, with governance focused on merchant account administration, payment reconciliation and PCI aligned processing controls.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Teracube deployed Freshdesk Messaging (Formerly Freshchat) on their website. Freshdesk Messaging (Formerly Freshchat) was implemented as a web-embedded conversational layer in the Chatbots and Conversational AI category, serving as the primary customer touchpoint for inbound site visitors. The deployment was sized for a small, 25 person manufacturing organization and configured for lightweight agent handoff and asynchronous messaging.
Configuration centered on conversational workflows, automated greetings, canned replies, routing rules and an agent inbox to manage chat handoffs, with conversation tagging and transcript retention to preserve context. Operational ownership resides with Teracube's customer support and sales-facing staff who maintain bot scripts and escalation rules, while marketing configures targeted on-site messages. Governance emphasizes simple change control for bot content and documented escalation workflows to human agents, aligned with a web-first deployment architecture. This narrative documents Freshdesk Messaging (Formerly Freshchat) in the Chatbots and Conversational AI category and its role supporting Teracube Customer Support and Sales functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Teracube adopted Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform to centralize email, calendaring, and cloud document collaboration across the organization. Teracube Google Workspace (Formerly Google G-Suite) Collaboration supports corporate email, document collaboration, and meeting workflows for approximately 25 employees, and Teracube uses Google Workspace (Formerly Google G-Suite) on its website as part of its productivity and communication stack.
The deployment leverages standard Google Workspace modules, including Gmail for domain email, Google Calendar for scheduling, Google Drive for centralized storage, Docs Sheets and Slides for collaborative authoring, and Google Meet for virtual meetings, with administration handled through the Google Admin console for user provisioning and basic security controls. Governance and operational alignment were implemented for a small team environment, using group-based access controls and shared drives to organize work across product development, customer support, and business operations, enabling consistent Collaboration workflows without introducing external implementation partners.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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