Texas Health and Human Services
4900 N. Lamar,
Austin, 78751, TX,
United States
Austin, 78751, TX,
United States
1 512-424-6500
Government
Texas Health and Human Services Technographics
Texas Health and Human Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Texas Health and Human Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34000 Texas Health and Human Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Texas Health and Human Services has purchased the following applications: HCL DRYiCE iControl for Process Mining in 2018, Microsoft 365 for Collaboration in 2020, Acquia Cloud for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Texas Health and Human Services is running and its propensity to invest more and deepen its relationship with HCL Technologies , Microsoft , Acquia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Texas Health and Human Services revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Texas Health and Human Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Texas Health and Human Services Tech Stack and Enterprise Applications
Texas Health and Human Services Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HCL Technologies | Legacy | HCL DRYiCE iControl | Process Mining | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Texas Health and Human Services implemented HCL DRYiCE iControl, deploying HCL DRYiCE iControl as a Process Mining capability to capture and analyze event-level workflow data. The initial implementation established an enterprise process repository and visualization layer to surface process variants and execution patterns across operational workloads.
Configuration emphasized core Process Mining capabilities including process discovery, conformance checking, variant analysis, and performance analytics within HCL DRYiCE iControl. The deployment included ingestion pipelines to import and normalize event logs from departmental transactional systems, configuration of dashboards and drill down views, and setup of analytical models for root cause exploration and throughput analysis.
Operational governance was aligned to a central process governance team working with process owners and operational leads to manage model updates, analysis cadence, and exception workflows. Texas Health and Human Services used HCL DRYiCE iControl to provide process visibility across operations and administrative business functions, supporting ongoing monitoring, compliance oriented reviews, and prioritized process improvement activities.
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Texas Health and Human Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Texas Health and Human Services deployed Microsoft 365 as its Collaboration platform to support agency communications and document management. The agency lists Microsoft 365 on its public website, confirming the application is part of the state health and human services technology stack.
The Microsoft 365 implementation centers on collaboration capabilities common to the suite, including enterprise email and calendaring, persistent chat and meetings, document libraries and intranet sites, and personal file sync. Configuration emphasis includes mailbox and Teams lifecycle policies, SharePoint site templates for records and program documentation, and tenant-level information protection settings to align collaboration with public sector governance.
Operational coverage focuses on cross-functional collaboration use cases, enabling business functions such as communications, records access, and internal knowledge sharing across the agency. The deployment uses Microsoft 365 native controls for identity aware access, group and role management, and centralized administrative tenancy to manage permissions and provisioning for agency staff.
Governance and process changes include centralized tenant administration, role based access controls, and information governance settings to support compliance and records management needs. Change adoption has been organized around platform configuration, security policies, and user enablement to embed Microsoft 365 Collaboration workflows into routine agency business processes.
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Texas Health and Human Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Texas Health and Human Services implemented Acquia Cloud to host and manage its public website. The deployment is categorized under Web Content Management and supports the agency’s digital communications and public information delivery.
Acquia Cloud functions as the managed application platform, providing hosting and environment orchestration for development, staging, and production, along with content authoring, editorial workflows, and deployment automation common to Web Content Management platforms. The Acquia Cloud implementation centralizes content lifecycle operations including content creation, approval workflows, scheduled publishing, and asset management to streamline website operations across editorial teams.
Operational scope is focused on Texas Health and Human Services web properties and the internal content teams responsible for statewide information distribution. The configuration emphasizes role based editorial governance and centralized content administration to manage pages, navigation, and digital assets across the agency.
Architecturally the solution uses Acquia Cloud managed services to provide scalable hosting, automated build and deployment pipelines, and versioning capabilities typical of Web Content Management environments. The implementation positions Texas Health and Human Services Acquia Cloud Web Content Management to support continuous content operations and predictable release workflows for public facing web services.
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Texas Health and Human Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Texas Health and Human Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Texas Health and Human Services PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
|
2020 | 2020 |
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Texas Health and Human Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Texas Health and Human Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Servers, Storage and Networking | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Texas Health and Human Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Texas Health and Human Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Texas Health and Human Services IT executives and key decision makers. This section highlights Texas Health and Human Services's latest recorded technology evaluations, including ADP TotalSource for PEO (Professional Employer Organization) on 2025-05-12, ADP Payroll for Payroll on 2025-01-03, and Ceridian Dayforce Payroll for Payroll on 2024-10-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Texas Health and Human Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Texas Health and Human Services Technographics
Texas Health and Human Services is a Government organization based in United States,
with around 34000 employees and annual revenues of $3.00 billion.
Texas Health and Human Services operates a diverse technology stack with applications such as
HCL DRYiCE iControl, Microsoft 365 and Acquia Cloud,
covering areas like Process Mining, Collaboration and Web Content Management.
Texas Health and Human Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HCL Technologies, Microsoft and Acquia.
Texas Health and Human Services recently adopted applications including
SS&C Blue Prism in 2024, Akamai mPulse in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Texas Health and Human Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Texas Health and Human Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Texas Health and Human Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.