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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

The Akshaya Patra Foundation Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics AX ERP Financial ERP Financial Management n/a 2013 2014
In 2013 The Akshaya Patra Foundation implemented Microsoft Dynamics AX as its ERP Financial system. Microsoft Dynamics AX runs on central servers in Bengaluru and provides the operational backbone for production planning, procurement, daily production requirement, production orders, supply chain and finance across the organisation. The ERP Financial implementation covers end to end modules from procurement through production and supply chain, including school enrolments, complete financial transactions and costing. The deployment drives MIS reporting and production planning workflows, and the ERP is used to generate daily operational reports that support production order execution and inventory costing. Infrastructure is centralized on virtual servers hosted on VMware to provide high availability and redundancy, with organisation wide MPLS connectivity between the data centre, head office and 24 kitchen locations across India. The foundation uses Microsoft 365 cloud for email management of more than 1000 mailboxes, a common CRM for donor and customer care, and an intranet implemented with AppPoint BARTSuite for document management, project and operations management. The private cloud IaaS transition is hosted and managed in collaboration with Tata Communications Limited, which operates the foundation's infrastructure. Governance and operational support are organized around the central ERP and server estate, enabling structured ERP enhancement cycles and streamlined inventory management and production planning processes. Reported outcomes include high availability of data and servers, redundancy across infrastructure, seamless ERP enhancements and improved user experience. The organisation also launched a public mobile app that registered 500 downloads in the first month and enabled donations up to Rs.5 lakhs, and it is developing a Daily Production requirement mobile app for head office use with potential pan India rollout.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PeopleWorks Legacy PeopleWork Geo Attendance Time and Attendance HCM n/a 2019 2019
In 2019, The Akshaya Patra Foundation implemented PeopleWork Geo Attendance to centralize Time and Attendance for its distributed field workforce. The implementation addressed a nationwide footprint in India, where geo based attendance capture is a common operational need across kitchens and delivery operations supporting a staff base of about 7,726 employees. The deployment emphasized geo and mobile attendance capabilities consistent with the PeopleWork Geo Attendance offering, including GPS based check in and timestamping from field devices, consolidated attendance records, and mobile time capture workflows for staff who work at multiple sites. Configuration work focused on standardizing attendance rules, shift sign in processes, and exception handling so that field entries could be validated centrally against organizational scheduling and payroll cutoffs. Operational integration included linking PeopleWork Geo Attendance with the foundations HR and payroll processes, enabling attendance data to feed downstream payroll and personnel workflows. Governance centered on centralized attendance reconciliation, role based validation for site managers, and a staged rollout across kitchen and field locations to align operational processes with the new Time and Attendance controls.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
My Live Chat Legacy My Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, The Akshaya Patra Foundation deployed My Live Chat on its public website. The Akshaya Patra Foundation implemented My Live Chat, a Chatbots and Conversational AI application, to provide real-time visitor engagement, automated initial responses, and handoff to support agents on web pages used for donations and public inquiries. The deployment is delivered as a web-embedded chat widget visible across the site to capture and respond to donor and stakeholder queries. Configuration focused on chat widget behavior, scripted automated greetings, routing rules for live agent takeover, and conversation logging to support follow-up workflows. Operational ownership sits with the foundation's digital communications and donor engagement teams, which manage message templates and escalation procedures, while IT maintains the widget embed and access controls. The implementation emphasizes front-line web engagement capabilities of Chatbots and Conversational AI, with no backend system integrations specified in the source.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Customer Support CRM 2014 2014
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at The Akshaya Patra Foundation
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Akshaya Patra Foundation Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Akshaya Patra Foundation Technographics

The Akshaya Patra Foundation is a Non Profit organization based in India, with around 7726 employees and annual revenues of $70.0 million.

The Akshaya Patra Foundation operates a diverse technology stack with applications such as Microsoft Dynamics AX, PeopleWork Geo Attendance and My Live Chat, covering areas like ERP Financial, Time and Attendance and Chatbots and Conversational AI.

The Akshaya Patra Foundation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, PeopleWorks and My Live Chat.

The Akshaya Patra Foundation recently adopted applications including Google Workspace (Formerly Google G-Suite) in 2022, Zoho Mail in 2022 and AWeber in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of The Akshaya Patra Foundation’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates The Akshaya Patra Foundation’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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