Biltmore
1 Lodge Street,
Asheville, 28803, NC,
United States
Asheville, 28803, NC,
United States
1 800-411-3812
Leisure and Hospitality
Biltmore Technographics
Biltmore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Biltmore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2450 Biltmore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Biltmore has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2007, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Biltmore is running and its propensity to invest more and deepen its relationship with UKG , Cisco Systems , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Biltmore revenues, which have grown to $570.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Biltmore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Biltmore Tech Stack and Enterprise Applications
Biltmore HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2007 | 2007 |
In 2007, Biltmore implemented UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management solution. The deployment converted all employee, company, and department records previously maintained on manually tracked sheets into a centralized time and labor system, establishing a single authoritative source for scheduling and payroll inputs.
Implementation work centered on Kronos Workforce Central V3 with a documented roadmap that included an upgrade to V5 and a platform shift from client server to a web based architecture. The project team documented current business practices across HR, payroll, and each operational department, and used those artifacts to configure work rule and pay rule building blocks within UKG Workforce Central to mirror existing policies and exception handling.
All existing interfaces were converted to Kronos Connect to maintain integration with upstream HR and payroll feeds, and to support automated data exchange for time collection, accruals, and pay processing. The implementation covered department level operational workflows, manager timesheet approvals, and supervisor scheduling processes, aligning system configuration with departmental staffing and pay practices.
Governance activities included authoring a comprehensive user guide and training all managers and supervisors on the new workflows and administration tasks for UKG Workforce Central. Rollout emphasized role based training and procedural documentation to embed the Workforce Management application into ongoing HR and payroll operations, and to support the subsequent upgrade and architecture transition.
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Workforce Management | HCM |
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2021 | 2021 |
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Biltmore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Biltmore implemented Cisco Webex Meetings on their website. Cisco Webex Meetings is deployed as an Audio Video and Web Conferencing solution to surface web-accessible meeting and collaboration functionality directly from site pages, and the public site code indicates the full application Cisco Webex Meetings is present in-browser for meeting joins and scheduling links.
The implementation aligns with standard Audio Video and Web Conferencing capabilities, including hosted video and audio sessions, browser-based join flows, meeting scheduling and participant controls, screen sharing and recording. The Cisco Webex Meetings deployment appears configured to provide embedded join and scheduling experiences, enabling users to start or join sessions from the website without separate portal navigation, and the listing reiterates the application name Cisco Webex Meetings within the site footprint.
Operationally the presence on the website places Webex Meetings in a customer facing and collaboration function, supporting remote engagement and virtual meetings initiated from public pages. Governance for this type of deployment typically relies on tenant and site-level administration within Cisco Webex, including designated host accounts, scheduling policies and access controls applied to meet public and internal meeting requirements.
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Biltmore Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Biltmore implemented Algolia Search for Application, Web and Enterprise Search to power on-site search and customer discovery on its public website. Algolia Search was integrated into the website to provide real-time search, improving query responsiveness and content retrieval for visitors.
The deployment focused on core search capabilities typical of the Application, Web and Enterprise Search category, including indexed product and content catalogs, autocomplete and typeahead, faceted filtering, configurable ranking and relevance tuning, and search analytics instrumentation. Algolia Search was configured to index site content on a scheduled cadence and to expose relevance controls for iterative tuning of results and merchandising rules.
Architecturally the implementation used Algolia Search as a hosted search service with API-driven front-end integration, embedding Algolia Search queries and UI components into the site experience. Operational ownership is centered on the digital experience and marketing teams, who manage content indexing, search relevance, and monitoring of search analytics to inform content and merchandising workflows.
Governance emphasized centralized search configuration and relevance governance, with teams using Algolia Search console and analytics to monitor query patterns and adjust ranking. The implementation narrative reflects a standard SaaS search architecture where Algolia Search serves as the Application, Web and Enterprise Search layer for Biltmore’s customer-facing site search functionality.
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Biltmore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2016 | 2016 |
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Biltmore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Biltmore TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Biltmore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Biltmore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Biltmore
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Biltmore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Biltmore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Biltmore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Biltmore Technographics
Biltmore is a Leisure and Hospitality organization based in United States,
with around 2450 employees and annual revenues of $570.0 million.
Biltmore operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Cisco Webex Meetings and Algolia Search,
covering areas like Workforce Management, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
Biltmore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Cisco Systems and Algolia.
Biltmore recently adopted applications including
UKG Pro Workforce Management (Ex UKG Dimensions) in 2021, Cisco Webex Meetings in 2020 and Algolia Search in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Biltmore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Biltmore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Biltmore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.