Colorado Springs, 80906, CO,
United States
The Broadmoor Technographics
The Broadmoor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Broadmoor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 The Broadmoor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Broadmoor has purchased the following applications: Ceridian Dayforce Recruiting for Recruiting, Applicant Tracking System in 2015, Sojern for Guest Management in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Broadmoor is running and its propensity to invest more and deepen its relationship with Dayforce , Sojern , Xola or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Broadmoor revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Broadmoor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Broadmoor Tech Stack and Enterprise Applications
The Broadmoor HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, The Broadmoor deployed Ceridian Dayforce Recruiting as its applicant tracking platform. Ceridian Dayforce Recruiting is implemented as the public facing ATS on The Broadmoor careers site and is cataloged under the Recruiting,Applicant Tracking System category.
The implementation emphasizes core applicant tracking capabilities, configured for job posting and requisition management, candidate portal intake, resume parsing, screening queues, and interview scheduling workflows. Ceridian Dayforce Recruiting was set up to publish openings to the careers page and to capture structured candidate data through the hosted candidate portal for downstream recruiter processing.
Operationally the platform serves talent acquisition and HR teams as the primary external hiring intake for hospitality roles across The Broadmoor organization. The hosted candidate portal routes applicant records into Ceridian Dayforce Recruiting where recruiter worklists, status updates, and interview plans are managed.
Recruiting governance was structured around configured requisition approval paths and recruiter assignment workflows to standardize applicant status tracking and interview stage transitions. System ownership and day to day operations are aligned to talent acquisition and HR, with the platform providing web based applicant experience and centralized recruiter casework.
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The Broadmoor ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, The Broadmoor implemented Sojern on its website as a Guest Management solution to support marketing and e-commerce business functions. The Broadmoor deployed Sojern to instrument website visitor flows and to establish a persistent guest data feed that informs targeting and onsite engagement strategies.
Configuration work focused on page-level tagging and event tracking to capture booking funnel activity and audience signals, enabling profile enrichment and campaign orchestration consistent with Guest Management capabilities. Sojern was configured to surface traveler intent and audience segments for use in site personalization and marketing activation, with implementation scoped to the public website and booking touchpoints.
Operational coverage centered on the marketing and digital teams, with outputs consumed by revenue management and e-commerce stakeholders for audience planning and channel execution. The implementation emphasized continuous data capture from web sessions and the operationalization of guest segments for campaign planning and site experience adjustments.
Governance and rollout were managed as a staged website deployment with tag governance and coordination between digital operations and marketing, preserving site stability while enabling iterative configuration of tracking and segmentation rules. The deployment established a persistent Sojern data layer on The Broadmoor website to support ongoing guest modeling and audience-driven marketing workflows.
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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The Broadmoor Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, The Broadmoor implemented Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities directly on its public website. Cisco Webex Meetings is used to enable browser-based joining, scheduled virtual meeting rooms, and hosted conferencing workflows for both guest-facing interactions and internal collaboration.
The deployment leverages standard Cisco Webex Meetings functionality including meeting scheduling, video and audio streaming, screen sharing, and web-embedded join flows, integrated into site pages to simplify access for visitors and staff. Administration and configuration are managed at the property level, aligning conference access and user provisioning with IT and communications processes to support hospitality guest engagement and internal meeting orchestration.
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The Broadmoor Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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The Broadmoor CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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The Broadmoor PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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The Broadmoor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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The Broadmoor CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at The Broadmoor
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Broadmoor Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-26 | The Broadmoor | Evaluated | Agilysys | Agilysys Stratton Warren System | Procurement | Procurement |