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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Cendyn Guestfolio Hotel CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Abbington Distinctive B... Leisure and Hospitality 10 $1M United States Cendyn Cendyn Guestfolio Hotel CRM Customer Engagement 2016 n/a
In 2016, Abbington Distinctive B... implemented Cendyn Guestfolio Hotel CRM. The Cendyn Guestfolio Hotel CRM was embedded on their website to capture banquet and event inquiries, centralize guest profiles, and support the company's Customer Engagement workflows. The implementation leveraged core Customer Engagement CRM capabilities common to hotel and event operations, including web form lead capture, consolidated guest records, inquiry tracking for event sales, and contact segmentation for targeted outreach. Configuration emphasized lightweight workflows and role based access suitable for a 10 person leisure and hospitality operator, with event sales and marketing staff using the system for booking follow up and guest communications. The deployment used the website integration as the primary touchpoint for external lead generation and inquiry capture. Operational governance was proportionate to the firm's size, with shared access for event coordinators and sales staff and a single administrative account to manage templates, contact hygiene, and user permissions. The Cendyn Guestfolio Hotel CRM serves as the central contact repository for Abbington Distinctive B... and instruments Customer Engagement across sales and event management functions.
AMResorts Life Sciences 5000 $3.5B United States Cendyn Cendyn Guestfolio Hotel CRM Customer Engagement 2016 n/a
In 2016, AMResorts implemented Cendyn Guestfolio Hotel CRM on its public website to centralize guest interaction and digital customer touchpoints. The deployment targets Customer Engagement use cases and positions Cendyn Guestfolio Hotel CRM as the primary web-facing CRM for marketing and reservations workflows. The implementation includes standard hotel CRM capabilities, with guest profile management, segmentation and audience management, campaign orchestration and email automation, web personalization and preference capture, and guest communication workflows. Cendyn Guestfolio Hotel CRM is used to collect web-derived behavioral signals and profile attributes to support targeted messaging and lifecycle campaign execution. Architecturally the solution is embedded in the website to capture reservation intent and preference data, and it exchanges structured guest records with booking and reservation systems and with outbound messaging channels. The deployment implies centralized data stewardship and consent capture on the web channel, enabling a single guest record for use across marketing, e-commerce and reservations functions. Operational ownership is oriented to marketing, e-commerce, reservations and guest services within AMResorts, with governance focused on audience segmentation rules, campaign approval workflows and profile data hygiene. AMResorts Cendyn Guestfolio Hotel CRM Customer Engagement supports the companys customer-facing operations through web-integrated profile capture and campaign orchestration.
Anchorage Motor Inn of Ogunquit Leisure and Hospitality 20 $2M United States Cendyn Cendyn Guestfolio Hotel CRM Customer Engagement 2020 n/a
In 2020, Anchorage Motor Inn of Ogunquit implemented Cendyn Guestfolio Hotel CRM on its website. The property deployed Cendyn Guestfolio Hotel CRM as a Customer Engagement solution to capture direct bookings, centralize guest profiles, and surface reservation data through the public site booking flow. The deployment aligns with a cloud-hosted, single-property SaaS architecture, embedding CRM-driven capture forms and tracking on the hotel website to route guest data into a centralized guestfolio database. Implementation emphasis reflected the scale of a 20-employee leisure and hospitality operation, configured for property-level use rather than multi-property orchestration. Configuration centered on guest profile management, segmentation, automated email campaign workflows, and booking capture tied to reservation records, leveraging the Cendyn Guestfolio Hotel CRM functional set common to hotel Customer Engagement deployments. Operational coverage spans front desk, reservations, and small marketing operations, with administrative configuration and role-based access controls scoped to on-site staff. Governance focused on property administration of campaigns and guest data, and the rollout was implemented through the website channel and internal user provisioning for reservation and guest services staff.
Leisure and Hospitality 150 $30M United States Cendyn Cendyn Guestfolio Hotel CRM Customer Engagement 2015 n/a
Leisure and Hospitality 10 $1M United States Cendyn Cendyn Guestfolio Hotel CRM Customer Engagement 2017 n/a
Professional Services 600 $100M United States Cendyn Cendyn Guestfolio Hotel CRM Customer Engagement 2016 n/a
Leisure and Hospitality 10 $1M United States Cendyn Cendyn Guestfolio Hotel CRM Customer Engagement 2019 n/a
Automotive 10 $1M United States Cendyn Cendyn Guestfolio Hotel CRM Customer Engagement 2016 n/a
Leisure and Hospitality 10 $2M United States Cendyn Cendyn Guestfolio Hotel CRM Customer Engagement 2015 n/a
Leisure and Hospitality 10 $1M United States Cendyn Cendyn Guestfolio Hotel CRM Customer Engagement 2017 n/a
Showing 1 to 10 of 37 entries

Buyer Intent: Companies Evaluating Cendyn Guestfolio Hotel CRM

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Cendyn Guestfolio Hotel CRM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Cendyn Guestfolio Hotel CRM for Customer Engagement include:

  1. Perella Weinberg Partners, a United States based Banking and Financial Services organization with 602 Employees

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FAQ - APPS RUN THE WORLD Cendyn Guestfolio Hotel CRM Coverage

Cendyn Guestfolio Hotel CRM is a Customer Engagement solution from Cendyn.

Companies worldwide use Cendyn Guestfolio Hotel CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Minor Hotel Group, AMResorts, Hotel del Coronado, The Broadmoor and Sotherly Hotels Inc. are recorded users of Cendyn Guestfolio Hotel CRM for Customer Engagement.

Companies using Cendyn Guestfolio Hotel CRM are most concentrated in Leisure and Hospitality, Life Sciences and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Cendyn Guestfolio Hotel CRM are most concentrated in Thailand and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Cendyn Guestfolio Hotel CRM across Americas, EMEA, and APAC.

Companies using Cendyn Guestfolio Hotel CRM range from small businesses with 0-100 employees - 56.76%, to mid-sized firms with 101-1,000 employees - 32.43%, large organizations with 1,001-10,000 employees - 8.11%, and global enterprises with 10,000+ employees - 2.7%.

Customers of Cendyn Guestfolio Hotel CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Cendyn Guestfolio Hotel CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.