List of Cendyn Guestfolio Hotel CRM Customers
Boca Raton, 33432, FL,
United States
Since 2010, our global team of researchers has been studying Cendyn Guestfolio Hotel CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cendyn Guestfolio Hotel CRM for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cendyn Guestfolio Hotel CRM for Customer Engagement include: Minor Hotel Group, a Thailand based Leisure and Hospitality organisation with 42180 employees and revenues of $4.31 billion, AMResorts, a United States based Life Sciences organisation with 5000 employees and revenues of $3.50 billion, Hotel del Coronado, a United States based Leisure and Hospitality organisation with 4000 employees and revenues of $500.0 million, The Broadmoor, a United States based Leisure and Hospitality organisation with 2700 employees and revenues of $400.0 million, Sotherly Hotels Inc., a United States based Banking and Financial Services organisation with 10 employees and revenues of $127.0 million and many others.
Contact us if you need a completed and verified list of companies using Cendyn Guestfolio Hotel CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cendyn Guestfolio Hotel CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abbington Distinctive B... | Leisure and Hospitality | 10 | $1M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2016 | n/a |
In 2016, Abbington Distinctive B... implemented Cendyn Guestfolio Hotel CRM. The Cendyn Guestfolio Hotel CRM was embedded on their website to capture banquet and event inquiries, centralize guest profiles, and support the company's Customer Engagement workflows.
The implementation leveraged core Customer Engagement CRM capabilities common to hotel and event operations, including web form lead capture, consolidated guest records, inquiry tracking for event sales, and contact segmentation for targeted outreach. Configuration emphasized lightweight workflows and role based access suitable for a 10 person leisure and hospitality operator, with event sales and marketing staff using the system for booking follow up and guest communications. The deployment used the website integration as the primary touchpoint for external lead generation and inquiry capture.
Operational governance was proportionate to the firm's size, with shared access for event coordinators and sales staff and a single administrative account to manage templates, contact hygiene, and user permissions. The Cendyn Guestfolio Hotel CRM serves as the central contact repository for Abbington Distinctive B... and instruments Customer Engagement across sales and event management functions.
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AMResorts | Life Sciences | 5000 | $3.5B | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2016 | n/a |
In 2016, AMResorts implemented Cendyn Guestfolio Hotel CRM on its public website to centralize guest interaction and digital customer touchpoints. The deployment targets Customer Engagement use cases and positions Cendyn Guestfolio Hotel CRM as the primary web-facing CRM for marketing and reservations workflows.
The implementation includes standard hotel CRM capabilities, with guest profile management, segmentation and audience management, campaign orchestration and email automation, web personalization and preference capture, and guest communication workflows. Cendyn Guestfolio Hotel CRM is used to collect web-derived behavioral signals and profile attributes to support targeted messaging and lifecycle campaign execution.
Architecturally the solution is embedded in the website to capture reservation intent and preference data, and it exchanges structured guest records with booking and reservation systems and with outbound messaging channels. The deployment implies centralized data stewardship and consent capture on the web channel, enabling a single guest record for use across marketing, e-commerce and reservations functions.
Operational ownership is oriented to marketing, e-commerce, reservations and guest services within AMResorts, with governance focused on audience segmentation rules, campaign approval workflows and profile data hygiene. AMResorts Cendyn Guestfolio Hotel CRM Customer Engagement supports the companys customer-facing operations through web-integrated profile capture and campaign orchestration.
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Anchorage Motor Inn of Ogunquit | Leisure and Hospitality | 20 | $2M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2020 | n/a |
In 2020, Anchorage Motor Inn of Ogunquit implemented Cendyn Guestfolio Hotel CRM on its website. The property deployed Cendyn Guestfolio Hotel CRM as a Customer Engagement solution to capture direct bookings, centralize guest profiles, and surface reservation data through the public site booking flow. The deployment aligns with a cloud-hosted, single-property SaaS architecture, embedding CRM-driven capture forms and tracking on the hotel website to route guest data into a centralized guestfolio database. Implementation emphasis reflected the scale of a 20-employee leisure and hospitality operation, configured for property-level use rather than multi-property orchestration.
Configuration centered on guest profile management, segmentation, automated email campaign workflows, and booking capture tied to reservation records, leveraging the Cendyn Guestfolio Hotel CRM functional set common to hotel Customer Engagement deployments. Operational coverage spans front desk, reservations, and small marketing operations, with administrative configuration and role-based access controls scoped to on-site staff. Governance focused on property administration of campaigns and guest data, and the rollout was implemented through the website channel and internal user provisioning for reservation and guest services staff.
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Leisure and Hospitality | 150 | $30M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2015 | n/a |
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Leisure and Hospitality | 10 | $1M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2017 | n/a |
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Professional Services | 600 | $100M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2016 | n/a |
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Leisure and Hospitality | 10 | $1M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2019 | n/a |
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Automotive | 10 | $1M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2016 | n/a |
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Leisure and Hospitality | 10 | $2M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2015 | n/a |
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Leisure and Hospitality | 10 | $1M | United States | Cendyn | Cendyn Guestfolio Hotel CRM | Customer Engagement | 2017 | n/a |
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Buyer Intent: Companies Evaluating Cendyn Guestfolio Hotel CRM
- Perella Weinberg Partners, a United States based Banking and Financial Services organization with 602 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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