The City of Burnaby
The City of Burnaby Technographics
The City of Burnaby Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The City of Burnaby and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3900 The City of Burnaby employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The City of Burnaby has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, SAP HCM (HR) for Core HR in 2014, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The City of Burnaby is running and its propensity to invest more and deepen its relationship with SAP , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The City of Burnaby revenues, which have grown to $567.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The City of Burnaby intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The City of Burnaby Tech Stack and Enterprise Applications
The City of Burnaby ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2018 |
In 2015 the City of Burnaby implemented SAP ERP ECC 6.0 as its ERP Financial system. The SAP ERP ECC 6.0 deployment was scoped to support municipal Finance, Parks and Recreation Services, and Human Resources, providing a single enterprise platform for financial management and core HR operations across departments.
The technical implementation included SAP Basis administration and integration with commercial off the shelf software and web and portal based solutions, operated under a coordinated enterprise architecture. Functional capabilities emphasized core ERP Financial workflows, including general ledger, accounts payable and receivable, budgeting and financial reporting, together with HR processing and service delivery workflows tailored for Parks and Recreation Services.
Responsibility for the environment was placed within the IT Enterprise Solutions, Architecture and Support portfolio, which led enterprise architecture, business relationship management, application planning, delivery and operations support for SAP ERP ECC 6.0. Governance and operational processes were organized to coordinate IT Solutions, Program Delivery, Infrastructure and lines of business, centralizing Basis support and aligning change management and application operations with departmental needs.
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The City of Burnaby HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, the City of Burnaby implemented SAP HCM (HR) as its Core HR application to centralize municipal human resources information and reporting across approximately 3,900 employees. The SAP HCM (HR) deployment established an HRIS foundation for employee master data and position management used by the corporate HR department and by operational managers for workforce administration. Operational scope covers citywide HR processes, with HR staff executing classification, compensation, performance management, and reporting workflows through the system.
Functional modules and capabilities implemented include Compensation and Benefits, where HR works closely with the Compensation Manager to create classification specifications for unionized positions and job descriptions for exempt positions, Performance Management, where HR monitors and delivers employee performance appraisals and recommends corrective action as appropriate, and Reporting and Human Resources Information System HRIS, where staff perform research and prepare reports from SAP (HRIS) on a variety of HR matters as requested. Governance emphasizes collaboration between HR business partners and the Compensation Manager for classification and job documentation, and centralized HRIS reporting to support municipal HR decision making. The City of Burnaby SAP HCM (HR) Core HR implementation therefore structures classification, performance, and reporting workflows across municipal human resources operations.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Workforce Management, Workforce Scheduling | HCM |
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2013 | 2013 |
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The City of Burnaby Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, The City of Burnaby implemented Zoom to provide Audio Video and Web Conferencing capabilities accessible from its public website. The Zoom application is used to surface live meeting access and webinar entry points on the municipal site, enabling remote attendance for city-hosted events and sessions.
The implementation leverages core Zoom meeting and webinar functionality alongside embedded meeting links and scheduled session pages on burnaby.ca, consistent with common Audio Video and Web Conferencing deployments. Zoom is configured to deliver real time audio and video sessions and to manage participant entry through the website interface.
Operational coverage includes public-facing municipal business functions such as council and committee meetings and supports internal collaboration across city departments. Governance and meeting publishing workflows were adapted to coordinate meeting scheduling, web posting, and host responsibilities for meetings made available through the City of Burnaby website.
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Collaboration | Collaboration |
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2021 | 2021 |
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The City of Burnaby Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2021 | 2021 |
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The City of Burnaby CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Donor and Fundraising Management | CRM |
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2017 | 2017 |
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The City of Burnaby ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2024 | 2024 |
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The City of Burnaby PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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The City of Burnaby IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The City of Burnaby
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The City of Burnaby Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The City of Burnaby IT executives and key decision makers. This section highlights The City of Burnaby's latest recorded technology evaluations, including Oracle OPERA Cloud PMS for Hotel Property Management on 2026-03-18, Oracle Primavera Unifier for Project Portfolio Management on 2025-07-26, and Oracle JD Edwards EnterpriseOne for ERP Financial on 2025-05-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The City of Burnaby digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD The City of Burnaby Technographics
The City of Burnaby is a Government organization based in Canada,
with around 3900 employees and annual revenues of $567.0 million.
The City of Burnaby operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and Zoom,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
The City of Burnaby has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Zoom Video Communications.
The City of Burnaby recently adopted applications including
ServiceNow ITSM in 2024, Microsoft 365 in 2021 and Acquia Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The City of Burnaby’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The City of Burnaby’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The City of Burnaby technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.