London, SW1Y 4AH,
United Kingdom
Crown Estate Technographics
Crown Estate Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crown Estate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Crown Estate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crown Estate has purchased the following applications: Microsoft 365 for Collaboration in 2018, DocuSign eSignature for Digital Signing in 2022, Campaign Monitor Email Marketing for Marketing Automation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crown Estate is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crown Estate revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crown Estate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crown Estate Tech Stack and Enterprise Applications
Crown Estate Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Crown Estate implemented Microsoft 365. Microsoft 365, classified as Collaboration, appears on the Crown Estate website and is used to provision cloud-hosted collaboration and content services for the organization. For an organization of roughly 10 employees this deployment points to a small-scale Microsoft tenant with centralized administration and a cloud-first architecture.
Functional scope centers on Collaboration capabilities common to Microsoft 365, including SharePoint Online for site content and document management, Exchange Online for corporate email, OneDrive for individual file storage, and Microsoft Teams for synchronous collaboration, with identity and access managed via Azure Active Directory. Operational coverage is primarily corporate communications, website content publishing, and internal document workflows across the Crown Estate organization. Governance considerations include tenant-level policy settings, site and channel permission models, and content publishing workflows tied to the website.
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Collaboration | Collaboration |
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2021 | 2021 |
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Crown Estate Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Crown Estate deployed DocuSign eSignature on its public website to enable Digital Signing for customer-facing agreements and consent workflows. The implementation places DocuSign eSignature as the web-embedded signature capture layer for online lease and consent forms published on the Crown Estate site, with the application acting as the authoritative signature and audit trail provider.
Configuration focused on standard eSignature capabilities, including embedded signing sessions, reusable templates for recurring document types, envelope generation, signer authentication settings, and persistent audit logs. DocuSign eSignature was configured to surface signing flows directly inside web page workflows, preserving the user session and reducing the need to redirect signers to separate portals.
Operational coverage is centered on public website interactions and customer-facing contract workflows, where digital signatures are required for property and estate-related agreements. Governance emphasized administrator controls, template versioning, signer identity validation, and retention of signed records to support verification and compliance requirements.
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Crown Estate CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Campaign Monitor | Legacy | Campaign Monitor Email Marketing | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018, Crown Estate deployed Campaign Monitor Email Marketing on their website to provide Marketing Automation capabilities for the organization’s marketing and communications function. Crown Estate implemented Campaign Monitor Email Marketing as their Marketing Automation solution to manage email campaigns, subscriber lists, and on-site signup and consent workflows for a small in-house team of approximately 10 employees. The implementation is web-embedded, leveraging hosted templates and campaign scheduling to drive customer and stakeholder communications.
Operationally the deployment centers on the marketing and communications function and is surfaced through the corporate website, with list segmentation, template governance, and subscription management forming the primary functional modules. Integrations are limited to the website touchpoints visible in the implementation, and configuration emphasis is on centralized list management, consent capture, and campaign orchestration consistent with Marketing Automation practices. Governance is organized around a compact team model, with email template and subscriber lifecycle controls managed by the marketing team.
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Crown Estate IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Crown Estate
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Crown Estate Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-05 | Crown Estate | Evaluated | Anaplan | Anaplan Workforce Planning | Workforce Analytics, Workforce Planning | HCM |
| 2025-09-04 | Crown Estate | Evaluated | Palantir Technologies | Palantir Foundry | Analytics and BI | Analytics and BI |
| 2025-08-14 | Crown Estate | Evaluated | MRI Software | MRI Horizon (formerly Qube Horizon) | Real Estate Property Management | ERP Services and Operations |