Department of Premier and Cabinet
Dumas House, 2 Havelock St,
Perth, 6005, WA,
Australia
Perth, 6005, WA,
Australia
61 8 6552-5000
Government
Department of Premier and Cabinet Technographics
Department of Premier and Cabinet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Premier and Cabinet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1952 Department of Premier and Cabinet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Premier and Cabinet has purchased the following applications: Infor SunSystems for ERP Financial in 2017, Frontier Software HR21 for Employee Self Service in 2014, Momentive Usabilla for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Premier and Cabinet is running and its propensity to invest more and deepen its relationship with Infor , Frontier Software , ELMO Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Premier and Cabinet revenues, which have grown to $152.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Premier and Cabinet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Department of Premier and Cabinet Tech Stack and Enterprise Applications
Department of Premier and Cabinet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Department of Premier and Cabinet implemented Infor SunSystems as an ERP Financial system to centralize core finance operations and support the department's finance function across its Australian operations. The deployment was scoped as a finance systems program targeting budgeting, forecasting, reporting and payment processing, with the Infor SunSystems application positioned as the central financial ledger and reporting engine.
Configuration work focused on budgeting and forecasting workflows, financial reporting templates and automated payment file handling, with the Infor SunSystems application integrated into those processes. The implementation narrative documents coordination of SUN Systems upgrade User Acceptance Testing, configuration of reporting and control mechanisms, and updates to financial delegations, credit card policy and travel related processes to align with the new ERP Financial platform.
Integration and operational coverage included implementation of a direct encrypted banking file transfer mechanism through Westpac Integrated Banking Solution to address payment file integrity and audit risk, and orchestration of bank payment automation flows into the Infor SunSystems environment. The program included end to end testing and UAT for the SUN Systems upgrade, and alignment of payment processing, reconciliation and reporting workflows within the ERP Financial architecture.
Governance and change components were implemented using PRINCE2 aligned project management, with formal project governance, stakeholder steering committees, training for impacted business users, and documented policy and process updates. The program delivered financial process standardization and control enhancements, including standardised financial delegations and mitigations for payment file corruption risk through encrypted file transfer, as recorded in project closure and lessons learned activities.
|
Department of Premier and Cabinet HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software HR21 | Employee Self Service | HCM | n/a | 2014 | 2014 |
In 2014, Department of Premier and Cabinet implemented Frontier Software HR21 to provide Employee Self Service across its agency network. The deployment targeted payroll and HR operational workflows within the Department for Premier and Cabinet and its connected agencies, addressing staff lifecycle events and payroll processing controls for an organization operating in the shared sector and health award environment.
The Frontier Software HR21 implementation emphasized payroll-facing modules and configuration for manual payments, back pays, new employee onboarding, timesheet processing, leave audits, incremental salary changes, and complex terminations. Project activities included configuration testing and User Acceptance Testing coordination for payroll and agencies, along with formal Test Outcome Documents to validate that HR21 configuration met business rules and award entitlements.
Integrations and interoperability work explicitly covered CHRIS21, with testing and configuration activities undertaken to ensure CHRIS21 was working and operating as expected alongside Frontier Software HR21. Operational coverage extended across multiple agencies and payroll teams, with responsibilities for quality checking of staff payroll data input prior to payrun to confirm accuracy against relevant enterprise bargaining agreements and awards.
Governance and process controls were instituted through coordinated UAT, structured QA checkpoints before pay runs, documented test outcomes, and a case management approach to investigate and resolve issues in a timely manner. The implementation narrative reflects Department of Premier and Cabinet Frontier Software HR21 Employee Self Service alignment with payroll compliance, award management, and agency-level operational controls.
|
|
|
|
|
Learning and Development | HCM |
|
2018 | 2018 |
|
|
|
|
|
Payroll | HCM |
|
2016 | 2016 |
|
Department of Premier and Cabinet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Momentive (formerly SurveyMonkey) | Legacy | Momentive Usabilla | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, the Department of Premier and Cabinet deployed Momentive Usabilla under the Customer Experience category to capture citizen feedback on its public website. Momentive Usabilla is implemented as an on page feedback instrumentation layer, embedding Usabilla feedback widgets and microsurveys to collect qualitative comments and task related UX signals from site visitors.
The deployment scope is focused on the department website and supports digital engagement and service design functions, with typical configuration including placement of feedback widgets on priority pages and survey triggers based on page behavior. Collected feedback is consumed by digital teams for content and accessibility adjustments, and governance is centered on web content and digital engagement workflows to triage responses and inform iterative site changes.
|
Department of Premier and Cabinet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at Department of Premier and Cabinet
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief of Staff | CXO | Finance | |
|
|
|
Chief Technology Officer | CXO | IT | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
Apps Being Evaluated by Department of Premier and Cabinet Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Department of Premier and Cabinet IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Department of Premier and Cabinet digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Department of Premier and Cabinet Technographics
Department of Premier and Cabinet is a Government organization based in Australia,
with around 1952 employees and annual revenues of $152.0 million.
Department of Premier and Cabinet operates a diverse technology stack with applications such as
Infor SunSystems, Frontier Software HR21 and Momentive Usabilla,
covering areas like ERP Financial, Employee Self Service and Customer Experience.
Department of Premier and Cabinet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Frontier Software and Momentive (formerly SurveyMonkey).
Department of Premier and Cabinet recently adopted applications including
Momentive Usabilla in 2021, ELMO Learning Management in 2018 and Infor SunSystems in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Department of Premier and Cabinet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Department of Premier and Cabinet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Department of Premier and Cabinet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.