AI Buyer Insights:

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

The Eastwood Company
Location
263 Shoemaker Road,
Pottstown, 19464, PA,
United States
Website
https://www.eastwood.com/
Phone
1 877-304-0621
Artw industry
Retail
Employee
Revenue

The Eastwood Company Technographics

The Eastwood Company Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by The Eastwood Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 The Eastwood Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that The Eastwood Company has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2007, Zendesk Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems The Eastwood Company is running and its propensity to invest more and deepen its relationship with Microsoft , Affirm , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing The Eastwood Company revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Eastwood Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

The Eastwood Company Tech Stack and Enterprise Applications

The Eastwood Company ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics AX ERP Financial ERP n/a 2007 2008
The Eastwood Company in 2007 selected and deployed Microsoft Dynamics AX as its ERP Financial application to replace a legacy system. The AX deployment is used to support finance and order-to-cash activities and is actively used by customer service and finance staff for order entry, drop-ship processing, declines and fraud reviews, and pre-collections communications. Employees report daily use of AX alongside Excel, Magento, Evolve and Kustomer, reflecting coordinated operational workflows across ERP, e-commerce and customer support systems. No system integrator or VAR is recorded (n/a); the implementation scope centers on finance, customer service and sales/order-processing functions for the 100-employee retail organization.
Payment Processing ERP 2017 2017
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
The Eastwood Company AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, The Eastwood Company deployed Zendesk Chat in the Chatbots and Conversational AI category on its public website. Zendesk Chat is embedded as a client-side web widget that captures real-time visitor conversations and forwards them into the company's support queue, enabling live messaging and asynchronous follow up. The Eastwood Company uses Zendesk Chat as the primary conversational interface for online customer inquiries on eastwood.com. The implementation leverages core Chatbots and Conversational AI capabilities such as live agent routing, chat transcript capture, and pre-chat visitor capture to structure incoming requests. Operational coverage is focused on the website customer service channel and is staffed by Eastwood's support team, with governance centered on chat handling workflows and message triage to align with existing support processes. Zendesk Chat is configured to persist conversational context and transcripts for follow-up, supporting continuity between live sessions and later responses.
The Eastwood Company Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, The Eastwood Company implemented Microsoft 365 for Collaboration. The Microsoft 365 deployment centralized email, document management, team chat, and file synchronization across Exchange Online, SharePoint Online, OneDrive, and Teams to support the retailer's approximately 100 employees in the United States. The implementation used a cloud tenant model with user provisioning, shared team sites, and content libraries to support merchandising, marketing, e-commerce content workflows, and customer service coordination, and Microsoft 365 elements are surfaced on their public website. Administrative controls were organized through a centralized tenant administration model with role based access controls, external sharing policies, and retention settings to govern content and communications. Identity and access were managed using Microsoft 365 identity services to control employee accounts and guest collaboration, aligning collaboration governance with corporate compliance and operational processes. Operational scope emphasized corporate and e-commerce staff collaboration rather than store level systems, positioning Microsoft 365 as the primary Collaboration platform for internal communications and content orchestration.
The Eastwood Company eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2021 2021
eCommerce Fraud Protection eCommerce 2021 2021
eCommerce eCommerce 2011 2011
Personalization and Product Recommendations eCommerce 2014 2014
Personalization and Product Recommendations eCommerce 2018 2018
Personalization and Product Recommendations eCommerce 2020 2020
The Eastwood Company CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2021 2021
Customer Experience CRM 2016 2016
Customer Support CRM 2017 2017
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2014 2014
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2012 2012
Marketing Automation CRM 2019 2019
The Eastwood Company ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Application Performance Management ITSM 2016 2016
The Eastwood Company TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
The Eastwood Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
The Eastwood Company CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at The Eastwood Company

First Name Last Name Title Function Department Email Phone
President and CEO CXO Operations
CFO CXO Finance
VP of Product Management and Supply Chain VP Supply Chain
Director Of Technology Director IT
Show All Contacts

Apps Being Evaluated by The Eastwood Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Eastwood Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Eastwood Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD The Eastwood Company Technographics
The Eastwood Company is a Retail organization based in United States, with around 100 employees and annual revenues of $20.0 million.
The Eastwood Company operates a diverse technology stack with applications such as Microsoft Dynamics AX, Zendesk Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
The Eastwood Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Zendesk.
The Eastwood Company recently adopted applications including PayPal Enterprise in 2021, Visa Authorize.Net in 2021 and PayPal Braintree in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Eastwood Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates The Eastwood Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Eastwood Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.