The Edinburgh Woollen Mill
Waverley Mills, Langholm,
Dumfriesshire, DG13 0EB,
United Kingdom
Dumfriesshire, DG13 0EB,
United Kingdom
44 12 2821 0529
Retail
The Edinburgh Woollen Mill Technographics
The Edinburgh Woollen Mill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Edinburgh Woollen Mill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 The Edinburgh Woollen Mill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Edinburgh Woollen Mill has purchased the following applications: Amazon Pay for Payment Processing in 2017, Ceequel for Time and Attendance in 2016, Visa CardinalCommerce for eCommerce Fraud Protection in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Edinburgh Woollen Mill is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Visa , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Edinburgh Woollen Mill revenues, which have grown to $108.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Edinburgh Woollen Mill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Edinburgh Woollen Mill Tech Stack and Enterprise Applications
The Edinburgh Woollen Mill ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, The Edinburgh Woollen Mill implemented Amazon Pay on its public e-commerce site at ewm.co.uk. The Edinburgh Woollen Mill implemented Amazon Pay as a Payment Processing capability to capture online checkout payments and present Amazon account based payment options within the retailer checkout flow.
The implementation uses Amazon Pay components embedded into the website checkout, leveraging Amazon Pay hosted payment widgets and tokenization for card and wallet credentials, with merchant account management through the Amazon console provided by Amazon Web Services AWS. Operational scope centers on the e-commerce and online sales function, with downstream impacts on order management and finance for payment acceptance and reconciliation, and governance focused on standard payment acceptance workflows and merchant console operations.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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The Edinburgh Woollen Mill HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELF Productivity | Legacy | Ceequel | Time and Attendance | HCM | n/a | 2016 | 2016 |
In 2016, The Edinburgh Woollen Mill implemented Ceequel as its Time and Attendance solution. The deployment of Ceequel was recorded as part of the retailer's back-office systems portfolio and was used to manage workforce time programs for the companys approximately 500 employees.
Ceequel was configured to deliver core Time and Attendance capabilities, including electronic time capture, rostering and shift scheduling, absence management, and operational reporting. Configurations emphasized standardized time records and payroll-ready outputs to support downstream payroll processing and auditability.
Operational coverage focused on retail store teams and central administrative functions, with workflows designed to surface manager approvals and exception handling into central back-office oversight. Implementation notes reference mastery of back-office systems including Ceequel time and attendance programs, indicating sustained operational ownership and user training across HR and store management teams.
Governance changes centered on centralized timekeeping controls and standardized attendance policies to reduce local variance in timesheet practices. The program aligned Ceequel configuration with existing workforce management processes to ensure consistent policy enforcement and reporting across the organization.
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The Edinburgh Woollen Mill eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa CardinalCommerce | eCommerce Fraud Protection | eCommerce | n/a | 2020 | 2020 |
In 2020, The Edinburgh Woollen Mill implemented Visa CardinalCommerce on its public website to provide eCommerce Fraud Protection. The deployment focused on embedding Visa CardinalCommerce into the online checkout to align cardholder authentication with the retailer's payments and e-commerce operations, and it explicitly addresses authentication workflows at point of sale. This integration impacts payment acceptance, fraud operations, and checkout orchestration across the company’s UK online commerce channel.
Visa CardinalCommerce was configured to manage authentication orchestration and 3D Secure flows, using client-side checkout instrumentation combined with server-side transaction handoffs to support cardholder authentication and payment authorization. The architecture ties the Visa CardinalCommerce authentication lifecycle into the merchant transaction processing pipeline, enabling challenge and frictionless flows consistent with eCommerce Fraud Protection practices. Operational governance is centered on payments and e-commerce teams for monitoring authentication exceptions and adjusting checkout workflows and fraud handling processes.
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eCommerce | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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The Edinburgh Woollen Mill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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The Edinburgh Woollen Mill ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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The Edinburgh Woollen Mill TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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The Edinburgh Woollen Mill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Edinburgh Woollen Mill
| First Name | Last Name | Title | Function | Department | Phone | |
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Managing Director | Director | Finance | |
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Group Financial Controller | Director | Finance | |
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IT Director | Director | IT | |
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Group Finance Manager | Manager | Finance | |
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Interim Group Finance Director | Director | Finance | |
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HR Administrator | Manager | HR | |
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Group Sourcing and Quality Director | Director | Procurement | |
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Head of IT | Director | IT | |
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Group HR Director | Director | HR | |
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Operations Director | Director | Finance | |
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HR Administrator | Manager | HR | |
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HR Administrator | Manager | HR | |
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Group IT Operations Manager | Manager | IT | |
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Apps Being Evaluated by The Edinburgh Woollen Mill Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Edinburgh Woollen Mill IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Edinburgh Woollen Mill digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Edinburgh Woollen Mill Technographics
The Edinburgh Woollen Mill is a Retail organization based in United Kingdom,
with around 500 employees and annual revenues of $108.0 million.
The Edinburgh Woollen Mill operates a diverse technology stack with applications such as
Amazon Pay, Ceequel and Visa CardinalCommerce,
covering areas like Payment Processing, Time and Attendance and eCommerce Fraud Protection.
The Edinburgh Woollen Mill has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), ELF Productivity and Visa.
The Edinburgh Woollen Mill recently adopted applications including
Criteo Commerce Media Platform in 2022, Worldpay in 2021 and Teradata FLXone in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Edinburgh Woollen Mill’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Edinburgh Woollen Mill’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Edinburgh Woollen Mill technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.