London, E14 5GP,
United Kingdom
The Energy Saving Trust Technographics
The Energy Saving Trust Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Energy Saving Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 192 The Energy Saving Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Energy Saving Trust has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2019, CIVIC Ffora for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Energy Saving Trust is running and its propensity to invest more and deepen its relationship with Tidio , Microsoft , CIVIC Computing or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Energy Saving Trust revenues, which have grown to $45.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Energy Saving Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Energy Saving Trust Tech Stack and Enterprise Applications
The Energy Saving Trust AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 The Energy Saving Trust implemented Tidio Live Chat on its public website. The deployment established Tidio Live Chat as the website facing conversational interface, supporting visitor engagement, user assistance, and online service access, and it is classified under Chatbots and Conversational AI. The implementation scope was focused on web properties and front line digital channels, with operational ownership sitting with the digital communications and customer service teams.
Tidio Live Chat was configured using standard Chatbots and Conversational AI capabilities, including automated conversational workflows, visitor triggered greetings, templated responses, and live agent handoff to human operators. The implementation used a vendor hosted chat widget architecture to avoid on premise infrastructure, and governance emphasized web content and communications processes for message templates and escalation rules. The Energy Saving Trust positioned Tidio Live Chat to support customer facing functions such as support, guidance, and engagement on its website.
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The Energy Saving Trust Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, The Energy Saving Trust deployed Microsoft 365 as its Collaboration platform. The Energy Saving Trust uses Microsoft 365 on its public website and to support internal collaboration and content management across the organisation.
The Microsoft 365 implementation centers on core Collaboration capabilities typical of the product family, including email and calendaring, real time team chat and meetings, intranet and document libraries, and personal file storage. The Energy Saving Trust Microsoft 365 deployment is consistent with a cloud tenant based architecture, with centralized administration, role based access controls, and information management policies governing content published to web properties.
Operational coverage includes corporate communications, knowledge management, and employee productivity functions across the United Kingdom based organisation. Governance signals on the public site indicate centralized tenant governance and web integration controls that surface Microsoft 365 content to external pages, aligning the Microsoft 365 Collaboration footprint with the organisation's content and collaboration workflows.
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The Energy Saving Trust Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CIVIC Computing | Legacy | CIVIC Ffora | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021 The Energy Saving Trust deployed CIVIC Ffora as its Web Content Management platform to manage public website content on its site in the United Kingdom. The Energy Saving Trust implemented CIVIC Ffora to centralize editorial publishing and content staging for its digital presence, reflecting a focused application of Web Content Management for public-facing communications.
CIVIC Ffora was configured to support standard Web Content Management capabilities, including structured content authoring, editorial workflows, templating and page composition, content scheduling, taxonomy and metadata management, and search indexing for the site. The CIVIC Ffora implementation emphasized content governance and approval chains, enabling multi author collaboration and staged publishing across the website.
Operational ownership for the CIVIC Ffora deployment sits with the organisation's digital and communications functions, which use the platform for campaign pages, guidance content, and resource publishing. Governance changes included defined editorial roles, approval workflows, and content lifecycle controls to support consistent publishing operations under the Web Content Management implementation.
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The Energy Saving Trust CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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The Energy Saving Trust IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at The Energy Saving Trust
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Energy Saving Trust Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||