The First Ukrainian International Bank
4, Andriivska St.,
Kyiv, 4070,
Ukraine
Kyiv, 4070,
Ukraine
380 44 290 7290
Banking and Financial Services
The First Ukrainian International Bank Technographics
The First Ukrainian International Bank Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The First Ukrainian International Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3899 The First Ukrainian International Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The First Ukrainian International Bank has purchased the following applications: Mellon Point of Sale for Point Of Sale in 2012, Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The First Ukrainian International Bank is running and its propensity to invest more and deepen its relationship with Mellon , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The First Ukrainian International Bank revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The First Ukrainian International Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The First Ukrainian International Bank Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mellon | Legacy | Mellon Point of Sale | Point Of Sale | ERP Services and Operations | Mellon Ukraine | 2012 | 2012 |
In 2012, First Ukrainian International Bank implemented Mellon Point of Sale, a product from vendor Mellon, in the Point Of Sale category. The rollout was executed with Mellon Ukraine as the local execution partner and coordinated with Fiserv to deploy the Integrated Currency Manager, placing the Mellon Point of Sale implementation within a broader cash and ATM management program.
The implementation emphasized finance and cash-management capabilities, including cash inventory optimization, branch cash balance controls, and ATM cash forecasting aligned with currency management workflows. While the source documents the Integrated Currency Manager deployment, POS and EFTPOS module usage for transaction acceptance, settlement and terminal management is inferred from Mellon regional EFTPOS services, indicating standard Point Of Sale functions such as transaction logging and settlement were provisioned.
Integrations explicitly included Fiserv Integrated Currency Manager and operational orchestration through Mellon Ukraine, with operational coverage targeting branch cash operations and ATM networks in Ukraine. Governance changes aligned finance, cash-handling, and branch operations teams to centralize cash inventory visibility and coordinate cash-transport planning, supported by implementation-level coordination between Mellon Ukraine and Fiserv.
The source states the engagement optimized cash and ATM management and reduced branch cash balances and cash-transport costs, outcomes that directly impacted finance and branch operations. Mellon Point of Sale, implemented in this context, served as part of an integrated cash and payment operational stack for First Ukrainian International Bank.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, The First Ukrainian International Bank implemented Microsoft 365 as its Collaboration platform. The bank’s public website indicates Microsoft 365 is in use on its web presence, and the deployment supports cloud-based productivity and collaboration services across the institution’s digital workplace. This implementation situates Microsoft 365 as a primary Collaboration tool for corporate communications and internal knowledge work within the bank.
Microsoft 365 deployment at The First Ukrainian International Bank aligns with standard Collaboration capabilities, including corporate email and calendaring, cloud document storage and sharing, web-based Office applications, and team messaging and video conferencing to support operations, customer service, and corporate communications. Governance and operational control are structured around cloud tenant provisioning and centralized identity and access management consistent with Microsoft 365 enterprise patterns, and the Collaboration orientation implies use of document lifecycle controls and workflow automation for banking workflows. The First Ukrainian International Bank Microsoft 365 Collaboration relationship reflects a web-integrated cloud productivity layer for business functions in banking and financial services.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, The First Ukrainian International Bank implemented Hotjar on its public website pumb.ua to support Customer Experience. The deployment used client-side instrumentation of the Hotjar tracking snippet across site pages, enabling heatmaps, session recordings, on-page feedback widgets and targeted surveys that are common capabilities for Customer Experience tooling. Configuration emphasized page-level tagging and sampling to capture key customer journeys on retail banking pages.
Operational coverage focused on the bank's web channel with digital product and marketing teams responsible for configuration and analysis. The First Ukrainian International Bank positioned Hotjar data as a qualitative behavioral layer alongside quantitative web analytics, using session replay and direct feedback to inform UX and campaign adjustments. Governance included site-level deployment controls and role based access to recordings and feedback dashboards.
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Marketing Automation | CRM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The First Ukrainian International Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The First Ukrainian International Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The First Ukrainian International Bank Technographics
The First Ukrainian International Bank is a Banking and Financial Services organization based in Ukraine,
with around 3899 employees and annual revenues of $1.10 billion.
The First Ukrainian International Bank operates a diverse technology stack with applications such as
Mellon Point of Sale, Microsoft 365 and Hotjar,
covering areas like Point Of Sale, Collaboration and Customer Experience.
The First Ukrainian International Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Mellon, Microsoft and Contentsquare.
The First Ukrainian International Bank recently adopted applications including
DigitalOcean Droplets in 2021, Cloudflare CDN in 2020 and Hotjar in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The First Ukrainian International Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The First Ukrainian International Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The First Ukrainian International Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.