The Friedkin Group
1375 Enclave Pkwy,
Houston, 77077, TX,
United States
Houston, 77077, TX,
United States
1 713-580-3300
Professional Services
The Friedkin Group Technographics
The Friedkin Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Friedkin Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5900 The Friedkin Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Friedkin Group has purchased the following applications: Paradox Olivia Scheduling for Interview Scheduling in 2020, Zoom for Audio Video and Web Conferencing in 2020, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Friedkin Group is running and its propensity to invest more and deepen its relationship with Workday , UKG , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Friedkin Group revenues, which have grown to $11.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Friedkin Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Friedkin Group Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Scheduling | Interview Scheduling | HCM | n/a | 2020 | 2020 |
In 2020 The Friedkin Group implemented Paradox Olivia Scheduling to centralize interview coordination for Talent Acquisition, deploying the Paradox Olivia Scheduling application as an Interview Scheduling solution across recruiting and hiring workflows. The initiative was positioned to support university recruitment, intern onboarding, contingent worker requests, and full life cycle recruiting activities managed by Talent Acquisition and HR teams.
Configuration work focused on interview scheduling workflows, automated candidate messaging, calendar orchestration, and scheduling rules to align hiring manager availability with candidate communications. Paradox Olivia Scheduling was used to operationalize interview invites, rescheduling logic, and scheduler handoffs between recruiters and hiring managers, while maintaining candidate status updates inside the broader candidate management process.
Operational integration was aligned with the organization use of applicant tracking and candidate management systems, with Paradox Olivia Scheduling operating alongside those systems to coordinate interview events and candidate communications. Knowledge management and rollout artifacts were hosted on the TA ConnectMe SharePoint site, which supported training materials, process documentation, and hiring manager guidance.
Governance and adoption relied on internal training and process standardization, with TA staff and HR team members trained to operate and maintain interview scheduling workflows, and the Sr. Talent Acquisition Coordinator contributing to design, implementation, and training. The implementation also tied into pre-boarding steps initiated upon offer acceptance, enabling scheduling activities to flow into onboarding notifications for site HR, IT, payroll and admin services teams.
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, The Friedkin Group deployed Zoom from Zoom Video Communications as its Audio Video and Web Conferencing solution and embedded Zoom on their corporate website. The implementation exposed browser-based Zoom meeting and webinar capabilities directly within public site pages to support client briefings and remote stakeholder engagement.
The deployment implemented standard Audio Video and Web Conferencing capabilities including video meetings, screen sharing, and webinar hosting to support corporate communications and client-facing business functions. Operational control and provisioning were managed through centralized corporate Zoom accounts, with IT administering user licenses, meeting configuration, and access settings, and governance focused on account-level controls and moderation workflows to manage external attendees and preserve corporate communications policies.
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Collaboration | Collaboration |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, The Friedkin Group deployed Atlassian Jira Service Desk to support IT Service Management. The Friedkin Group implemented Atlassian Jira Service Desk as a web-facing service portal on its corporate website to centralize request intake for IT support and service delivery functions.
Configuration emphasized core IT Service Management capabilities typical of the category, including service request intake, incident and ticket lifecycle management, a service catalog, configurable workflows, and SLA rule automation to standardize response and resolution processes. Atlassian Jira Service Desk was provisioned with customer-facing request forms and internal queue structures to separate external inquiries from internal IT workstreams.
Operational scope targeted IT support and enterprise service operations within The Friedkin Group, using the website portal as the primary intake channel for employees and external stakeholders. Governance focused on workflow ownership, ticket routing rules, queue management and defined escalation paths to align support procedures with business functions and operational needs.
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Friedkin Group
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Apps Being Evaluated by The Friedkin Group Executives
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FAQ - APPS RUN THE WORLD The Friedkin Group Technographics
The Friedkin Group is a Professional Services organization based in United States,
with around 5900 employees and annual revenues of $11.10 billion.
The Friedkin Group operates a diverse technology stack with applications such as
Paradox Olivia Scheduling, Zoom and Atlassian Jira Service Desk,
covering areas like Interview Scheduling, Audio Video and Web Conferencing and IT Service Management.
The Friedkin Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Zoom Video Communications and Atlassian.
The Friedkin Group recently adopted applications including
Atlassian Jira Service Desk in 2021, Okta Identity Cloud in 2021 and Imperva Sonar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Friedkin Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Friedkin Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Friedkin Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.