Luton, LU4 9DT,
United Kingdom
The Garage Door Company United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Garage Door Company United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 The Garage Door Company United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Garage Door Company United Kingdom has purchased the following applications: NEC Call Recording for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Garage Door Company United Kingdom is running and its propensity to invest more and deepen its relationship with NEC Software Solutions UK , PubMatic , Magnite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Garage Door Company United Kingdom revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Garage Door Company United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Software Solutions UK | Legacy | NEC Call Recording | Call Tracking and Recording | CRM | Unify Business Solutions | 2019 | 2019 |
In 2019, The Garage Door Company United Kingdom deployed NEC Call Recording as part of the NEC MyCalls platform to consolidate incoming calls across multiple branches in its UK contact centre and retail process area. The deployment targeted centralizing inbound call handling to reduce missed sales calls and to provide a single source of recorded interactions for verification and training.
The NEC Call Recording implementation delivered core Call Tracking and Recording capabilities including recorded-call capture, secure storage, and playback for quality review. Configuration emphasized captured audio linked to order events and agent identifiers to support quality assurance, staff training, and order verification workflows.
The project was delivered by Unify Business Solutions and rolled out to the company contact centre and branch call paths, with recorded calls instrumented into standard quality and training processes. The recorded-call program immediately improved call handling and staff training outcomes, reducing lost sales from unanswered calls.
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