Schenectady, 12308, NY,
United States
Price Chopper Technographics
Price Chopper Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Price Chopper and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 Price Chopper employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Price Chopper has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2021, Rocket.chat for Chatbots and Conversational AI in 2019, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Price Chopper is running and its propensity to invest more and deepen its relationship with iCIMS , Accenture , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Price Chopper revenues, which have grown to $5.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Price Chopper intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Price Chopper Tech Stack and Enterprise Applications
Price Chopper HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Price Chopper implemented iCIMS Recruit Applicant Tracking System, adopting the Applicant Tracking System to manage external applicant intake. The iCIMS Recruit Applicant Tracking System was deployed on Price Chopper's public careers site to capture and process applications for both store-level and corporate roles.
Configuration emphasized core Applicant Tracking System capabilities, including job posting and requisition management, applicant tracking with resume parsing, interview scheduling, offer management, and candidate communications workflows. Automation of candidate status updates and standardized hiring workflows were configured to support recruiters and hiring managers, with the career site integration preserving application continuity from job view to submission.
Operational coverage centers on talent acquisition and recruiting functions across Price Chopper's retail and corporate hiring channels, providing a centralized system for requisition approvals, role-based access controls, and compliance-oriented data capture. Governance focused on standardizing recruiter and hiring manager workflows within the iCIMS Recruit Applicant Tracking System to ensure consistent candidate handling via the public careers site.
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HR Compliance | HCM |
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2007 | 2007 |
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Learning and Development | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Price Chopper AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Price Chopper deployed Rocket.chat on its public website. Price Chopper implemented Rocket.chat as a customer-facing conversational layer in the Chatbots and Conversational AI category.
The deployment embeds the Rocket.chat web client into site pages to deliver real-time messaging and automated conversational flows. Functional modules implemented include live agent chat, bot orchestration for scripted responses, message routing and queuing, presence and session transcript capture, and conversational history to maintain context across interactions. Configuration focuses on web widget delivery, session persistence, and administrative controls aligned with Chatbots and Conversational AI operational patterns.
Operational scope is centered on online customer engagement through the Price Chopper website and interaction workflows for digital customer service teams. Governance covers role based access for chat administration, message moderation and retention policies, and escalation workflows linking conversational handling to human agents. Rocket.chat is the visible application on the website and supports ongoing conversational channel management.
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Price Chopper Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, Price Chopper implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to establish a centralized Analytics and BI capability. The program translated requirements gathered from managers, business analysts, and business users into a structured data mart and enterprise reporting layer.
The implementation built a dimensional data mart using ER-Win data modeler and star schema designs, with SSAS used for analytical models and cube calculations. Development included complex stored procedures, views, and user defined functions to encode business logic, and SQL Server profiling to enhance stored procedure performance and resolve parameter sniffing. SSIS packages were developed for ETL orchestration, implementing transformations for data scrubbing, validation checks, event handlers, data viewers, and advanced script tasks using C# to clean text files and manipulate variable values prior to load.
Integration work centered on ingesting data from multiple sources including Excel and flat files, using a C# application to let users select source files as part of the ETL strategy, and loading cleansed data into the SQL Server data mart. Reporting capabilities were delivered with SQL Server Reporting Services using SSRS report designer to create operational and analytical reports, with action filters, parameters, and calculated sets prepared for downstream dashboards and worksheets created in Tableau.
Governance and operational controls were implemented at the report and ETL layers, providing report access security at server, report, and report item levels, and supporting both standard and data driven subscriptions for report distribution. The rollout emphasized repeatable ETL validation, report security, and collaboration between IT and business stakeholders to support ongoing business analyses and operational reporting.
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Price Chopper Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Price Chopper Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Price Chopper CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Price Chopper Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Price Chopper PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Price Chopper IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2009 | 2009 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Data Warehouse Appliance | IaaS |
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2016 | 2016 |
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Price Chopper CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2012 | 2012 |
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Price Chopper Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2012 | 2014 |
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Video Security Cameras | Physical Security |
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2009 | 2009 |
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Video Surveillance System | Physical Security |
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2009 | 2009 |
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IT Decision Makers and Key Stakeholders at Price Chopper
Apps Being Evaluated by Price Chopper Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-28 | Price Chopper | Evaluated | ECR Software Corporation | ECRS Catapult Retail POS | Point Of Sale, Retail Management | ERP Services and Operations |