London, SE1 8SD,
United Kingdom
The London Ambulance Service NHS Trust Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The London Ambulance Service NHS Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5493 The London Ambulance Service NHS Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The London Ambulance Service NHS Trust has purchased the following applications: Moodle LMS for Learning and Development in 2018, NHS Pathways for Healthcare ERP in 2013, Oracle OBIEE for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The London Ambulance Service NHS Trust is running and its propensity to invest more and deepen its relationship with Moodle , NHS , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The London Ambulance Service NHS Trust revenues, which have grown to $389.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The London Ambulance Service NHS Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, The London Ambulance Service NHS Trust deployed Moodle LMS as a Learning and Development application on their website to deliver mandatory and role-based training to trust personnel. The Moodle LMS instance is exposed through the trust website and serves as the public delivery layer for e-learning courses, hosted content, and learner self-enrolment.
Configuration centers on core Learning and Development capabilities inherent to Moodle LMS, including course management, assignment and quiz engines, competency tracking, role-based user management, and support for multimedia and packaged content such as SCORM. The implementation includes automated enrollment workflows, progress reporting and certificate issuance to support statutory training paths and continuous professional development.
Operational scope covers clinical, operational and administrative teams across the trust, with governance implemented through role assignments, course access controls and scheduled compliance reporting workflows. The deployment positions Moodle LMS as the centralized learning platform on the London Ambulance Service NHS Trust website for ongoing staff learning and compliance administration.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NHS | Legacy | NHS Pathways | Healthcare ERP | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, The London Ambulance Service NHS Trust implemented NHS Pathways to power its South East London NHS 111 triage service across six boroughs. This deployment of NHS Pathways is categorized as Healthcare ERP and focused on urgent care clinical triage for the South East London NHS 111 service, placing the application at the center of call-handling operations and clinical decision workflows.
NHS Pathways was configured to support call-handling and clinical decision-making using standardized triage algorithms and clinical decision support logic. Functional capabilities include structured symptom assessment for urgent care, routing guidance to the appropriate care setting, and use of the tool for staff training to embed consistent triage practice across operators. The implementation emphasizes protocol-driven workflows and scripted assessment paths consistent with Healthcare ERP functionality for clinical routing and case handling.
Operational coverage is the South East London NHS 111 service, spanning six boroughs, with NHS Pathways running continuously since 2013 to support urgent care and clinical triage processes. Governance centered on standardized triage protocols and training frameworks, using NHS Pathways as the reference system for staff competency and routing decisions. The service uses NHS Pathways for standardised triage and staff training to improve routing to the appropriate care setting.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016, The London Ambulance Service NHS Trust implemented Oracle OBIEE as the organisation wide Analytics and BI platform. The implementation explicitly supported Employee Self Service, Oracle Learning Management, Oracle Business Intelligence, System Administration, HR Administration and Workstructures Administration across the trust.
Oracle OBIEE and Oracle Business Intelligence were configured to deliver governed reporting, interactive dashboards and self service analytics for HR and learning stakeholders. Configuration work centered on metadata repository modeling, presentation catalog design and report scheduling to enable workforce and learning analytics and HR operational reporting.
System Administration and Workstructures Administration were aligned with the BI deployment to centralise security and role based access, and to establish report governance and ownership models. Governance practices introduced controlled self service for managers and HR administrators, plus formal catalogue management and scheduled distribution of enterprise reports.
Operational coverage focused on HR, learning and system administration teams supporting the trust and its approximately 5,493 employees in the United Kingdom. Oracle Business Intelligence functioned as the analytics layer over the implemented HR and learning modules, providing consolidated views and analytical workflows for HR administration and learning management.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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