Elgin, 60120, IL,
United States
The Middleby Corporation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Middleby Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10624 The Middleby Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Middleby Corporation has purchased the following applications: Davisware Accounting for ERP Financial in 2002, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Middleby Corporation is running and its propensity to invest more and deepen its relationship with Davisware , Freshworks , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Middleby Corporation revenues, which have grown to $3.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Middleby Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Davisware | Legacy | Davisware Accounting | ERP Financial | ERP Financial Management | n/a | 2002 | 2003 |
In 2002, The Middleby Corporation implemented Davisware Accounting. The Davisware Accounting deployment is classified as ERP Financial and extended an existing Davisware footprint that included GlobalWarranty across The Middleby Corporation's commercial and residential brands in the United States. The implementation aligned financial processing with field service and warranty workflows to support claims administration.
The implementation configured core ERP Financial capabilities including general ledger, accounts payable and receivable, claims accounting and agent compensation processing, consistent with standard accounting workflows for manufacturer warranty operations. Davisware Accounting was used to automate claim reserves and to streamline reconciliation between service orders and financial postings. Configuration focused on transactional integrity between warranty claim lifecycles and financial ledgers.
Operational integration connected Davisware Accounting with Davisware GlobalWarranty and the vendor products GlobalEdge and Vision referenced in the public announcement, creating bidirectional data flows between field service case records and financial postings. Coverage targeted The Middleby Corporation's U.S. commercial and residential business units, consolidating warranty related finance and service transactions under a unified application stack. This integrated architecture supported faster agent compensation by feeding validated claim data into compensation workflows.
Governance centered on centralizing claims transparency and standardizing compensation approval workflows across brands, with process controls to ensure traceability from service event to payment. The partnership extension specifically highlights improved claims transparency, faster agent compensation, and operational efficiencies as outcomes tied to the integrated Davisware Accounting and field service environment. Ongoing operations emphasized coordinated change control between service, finance and warranty administration teams.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2023 | 2023 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2022 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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