The Office of Communications
Riverside House 2a Southwark Bridge Road,
London, SE1 9HA,
United Kingdom
London, SE1 9HA,
United Kingdom
44 20 7981-3000
Communications
The Office of Communications Technographics
The Office of Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Office of Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 910 The Office of Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Office of Communications has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2006, SAP HCM (HR) for Core HR in 2006, Oracle OBIEE for Analytics and BI in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Office of Communications is running and its propensity to invest more and deepen its relationship with SAP , Sage , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Office of Communications revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Office of Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Office of Communications Tech Stack and Enterprise Applications
The Office of Communications ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2006 | 2007 |
In 2006 The Office of Communications implemented SAP ERP ECC 6.0 as the financial backbone of Project Unify, an organisation wide programme to re-engineer core operational processes. The SAP ERP ECC 6.0 implementation was positioned within the ERP Financial category to consolidate and standardise finance operations across the regulator.
The deployment focused on core ERP Financial modules, including Financial Accounting with General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting and Controlling, with configuration workstreams for chart of accounts harmonisation, financial close workflows and master data consolidation. SAP ERP ECC 6.0 was configured for transaction processing, financial reporting and integrated accounting controls typical of large scale ERP Financial implementations.
Technically the programme delivered a centralized SAP ERP ECC 6.0 instance hosted within Ofcom IT infrastructure and executed as part of a coordinated multi-application programme. The SAP ERP ECC 6.0 rollout ran in parallel with Siebel activities under Project Unify, with sequencing and interface scoping undertaken to align operational process changes across systems.
Governance was driven through Project Unify, with seconded full time project team members embedded to support configuration, data migration and process redesign. The implementation emphasised programme level process workshops, formal change control and establishing finance process ownership to align organisational workflows with the new SAP ERP ECC 6.0 ERP Financial system.
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Expense Management | ERP |
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2013 | 2013 |
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The Office of Communications HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2006 | 2007 |
In 2006, The Office of Communications implemented SAP HCM (HR) as its Core HR system to centralize personnel administration and recruitment workflows across the organisation. The SAP HCM (HR) deployment was positioned to support Core HR business functions including employee records, recruitment orchestration and personnel lifecycle management across ICT and Ofcom wide projects.
Configuration and functional coverage focused on Core HR capabilities, with implementation activities that included development of test strategies, test plans, test cases and test procedures aligned to several SAP upgrade streams. The programme governance established reusable testing practices for project deliveries and BAU RFC releases, and introduced a cloud based HR platform and a Web team to support HR services and employee-facing web workflows.
The SAP HCM (HR) implementation was integrated into a broader SAP landscape that included SAP ERP, SAP BI and SAP SRM, with SAP XI used to mediate interfaces. Integrations and interface testing explicitly covered third party endpoints and operational systems such as the Spectrum licence application, payment portal, Ofcom external and internal websites, and recruitment tooling including ICIMS, with a focus on ensuring production interfaces remain stable after preproduction and production changes.
Testing and rollout governance was led by an ITIL V3 certified programme test manager who acted as Enterprise Application Test Manager and Ofcom Spectrum Test Manager, developing group test strategy and managing change requests across SAP, Siebel and SAP XI. The role included cross project responsibilities for Siebel upgrades and RFC releases, the Siebel to Salesforce CRM replacement, Office 365 upgrade and desktop refresh projects, with regular reporting on test progress to senior management and the operations board and oversight of production interface validation following deployments.
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Time and Attendance | HCM |
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2006 | 2006 |
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The Office of Communications Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2008 | 2008 |
In 2008, The Office of Communications implemented Oracle OBIEE as its enterprise Analytics and BI platform. The deployment targeted centralized reporting and decision support across an organization of approximately 910 employees operating in the communications sector.
The Oracle OBIEE implementation incorporated core OBIEE components including Presentation Services, BI Server, repository-driven metadata modeling, and BI Publisher for formatted output. Configuration work emphasized dashboarding, interactive ad hoc reporting, scheduled report delivery, and a governed semantic layer to standardize metrics and definitions.
ETL and data staging processes were constructed to populate the OBIEE semantic layer, with data modeling applied to consolidate operational and regulatory datasets. The deployment followed standard Analytics and BI workflows of extract, transform, load, semantic modeling, visualization, and scheduled distribution to support regulatory reporting and internal analytics.
Governance established a central reporting catalog and change control for the OBIEE repository, with a Siebel Analytics Architect recorded on project documentation to lead metadata design and semantic modeling. Rollout prioritized governed report sets and scheduled delivery across corporate reporting functions, accompanied by training for report authors and administrators.
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Data Warehouse | Analytics and BI |
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2008 | 2008 |
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The Office of Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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The Office of Communications Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2021 | 2021 |
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The Office of Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2010 | 2011 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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The Office of Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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The Office of Communications CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Office of Communications
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Business Partnering, People & Transformation | Director | HR | |
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Data Integrity & Solutions Manager | Manager | IT | |
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ERP & BI Business Solutions Architect | Manager | IT | |
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HR Operations Manager | Manager | HR | |
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Senior Business Solutions Architect (Data and Analytics, Finance and HR) | Manager | HR | |
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ICT Director | Director | Finance | |
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Head of IT Service Management | Director | IT | |
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IT Project Manager | Manager | IT | |
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People and Transformation Director/ HR Director | Director | HR | |
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Head of People Operations | Director | HR | |
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Head of Digital | Director | Finance | |
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People Data and Analytics Manager | Manager | HR | |
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People and Transformation Director/ HR Director | Director | HR | |
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Finance Director | Director | Finance | |
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Head of Finance Operations | Director | Finance | |
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Apps Being Evaluated by The Office of Communications Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Office of Communications IT executives and key decision makers. This section highlights The Office of Communications's latest recorded technology evaluations, including Givex for Customer Loyalty on 2024-08-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Office of Communications digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-08-13 | The Office of Communications | Evaluated | Givex | Givex | Customer Loyalty | CRM |
FAQ - APPS RUN THE WORLD The Office of Communications Technographics
The Office of Communications is a Communications organization based in United Kingdom,
with around 910 employees and annual revenues of $100.0 million.
The Office of Communications operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and Oracle OBIEE,
covering areas like ERP Financial, Core HR and Analytics and BI.
The Office of Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Oracle.
The Office of Communications recently adopted applications including
Zoom in 2021, CIVIC Ffora in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Office of Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Office of Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Office of Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.