Melbourne, 3050, VIC,
Australia
The Royal Melbourne Hospital Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Royal Melbourne Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 The Royal Melbourne Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Royal Melbourne Hospital has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, SAP HCM (HR) for Core HR in 2010, IBM Maximo for Enterprise Asset Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Royal Melbourne Hospital is running and its propensity to invest more and deepen its relationship with SAP , ELMO Software , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Royal Melbourne Hospital revenues, which have grown to $1.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Royal Melbourne Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, The Royal Melbourne Hospital implemented SAP ERP ECC 6.0 as its ERP Financial platform. The deployment addressed hospital finance and payroll workflows, establishing SAP ERP ECC 6.0 as the core system for financial accounting and payroll processing across the organization.
Configuration work focused on core ERP Financial capabilities, including general ledger, accounts payable and receivable, payroll processing and statutory payroll reporting. SAP ERP ECC 6.0 was configured to enforce health sector payroll compliance requirements, aligning payroll calculations and reporting with the Fair Work Act, Superannuation Guarantee rules and ATO Guidelines.
Operational integration included connections between payroll operations and rostering, with SAP ERP ECC 6.0 interoperating with RosterOn to ingest time and attendance data for payroll runs and tax calculations. The implementation covered Finance, Payroll Operations and Human Resources, supporting payroll administration for about 11,000 employees and vendor payment workflows.
Governance and process design emphasized clear communication with employees, managers and stakeholders about payroll policies and procedures, and sustaining close relationships between Payroll Operations and vendor partners. System administration responsibilities included data security best practices, regular compliance monitoring and supporting active participation in payroll related projects to ensure accurate statutory reporting and ongoing payroll support.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2010 | 2011 |
In 2010, The Royal Melbourne Hospital deployed SAP HCM (HR) as its Core HR system to manage the hospital's workforce of approximately 11,000 employees. The SAP HCM (HR) implementation focused on delivering centralized personnel administration and payroll capability across clinical and nonclinical departments at the Melbourne site.
Configuration emphasized Core HR modules typical to SAP HCM, including personnel administration, payroll, time management, organizational management, and employee and manager self-service. The presence of a named SAP HCM Payroll Systems Administrator role within the hospital indicates dedicated payroll configuration, rules management, and operational payroll run administration.
Operational design centered on consolidated HR master data and payroll processing workflows aligned to hospital staffing patterns and shift schedules, supporting permanent and casual workforce types. Integrations were realized at the process level with existing HR operating procedures and payroll administration functions, and the deployment was configured to enforce role-based access and segregation of duties for HR and payroll teams.
Governance and operational ownership were embedded in the HR function, with system administration and payroll stewardship assigned to internal HR and payroll staff as evidenced by the SAP HCM Payroll Systems Administrator role. The Royal Melbourne Hospital SAP HCM (HR) Core HR deployment serves as the authoritative HR record and payroll engine for the organization, with ongoing change control and user provisioning managed through HR governance processes.
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Core HR | HCM |
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2024 | 2024 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2024 | 2024 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Time Clock (Hardware) | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, The Royal Melbourne Hospital deployed IBM Maximo as its Enterprise Asset Management solution. The implementation is surfaced via a web-accessible portal at https://auth.thermh.suite.maximo.com/login/#/form, indicating an authenticated, hosted application delivery model for asset and maintenance workflows.
IBM Maximo is configured to deliver core Enterprise Asset Management capabilities including an enterprise asset registry, work order management, preventive maintenance scheduling, inventory control, and service request intake. These functional modules align with facilities management and clinical engineering workflows typical of a large hospital environment, and the IBM Maximo application name is used throughout the portal for user access and task routing.
Operational coverage centers on on-site hospital infrastructure and biomedical equipment across Royal Melbourne Hospital in Australia, with authenticated web access for technicians, planners, and facilities managers. Governance appears to emphasize centralized asset data, standardized work order lifecycles, role-based access controls, and hierarchical asset records to support maintenance planning and regulatory traceability.
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Facility Management | ERP Services and Operations |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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