The Salvation Army
615 Slaters Lane,
Alexandria, 22314, VA,
United States
Alexandria, 22314, VA,
United States
1 800-725-2769
Non Profit
The Salvation Army Technographics
The Salvation Army Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Salvation Army and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 49360 The Salvation Army employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Salvation Army has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2022, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2017, Mavim ProcessVerse Mining for Process Mining in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Salvation Army is running and its propensity to invest more and deepen its relationship with Acumatica , Stripe , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Salvation Army revenues, which have grown to $2.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Salvation Army intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Salvation Army Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022 The Salvation Army implemented Acumatica Cloud ERP as its core financial system in an ERP Financial deployment at the Central Territory Headquarters. The implementation is centered on consolidated financial accounting and trust fund management for the Central Territory, encompassing the territorial headquarter trusts and eight territorial divisions with Central Territory financial reporting responsibilities noted at roughly 3B in annual revenues.
The deployment emphasized standard financial modules consistent with ERP Financial systems, including general ledger consolidation and reporting, accounts payable, accounts receivable, trust accounting, cash and cashier operations, and month end close workflows. Configuration work included GL data migration and reporting transition into Acumatica Cloud ERP, mapping of donation receipt posting and distribution logic, and setup of intercompany eliminations and consolidation rollups used for territory level reporting and footnote preparation.
Operational coverage included the Operating and Trust accounting departments, a team of 11 staff responsible for processing AP AR balance sheet and income statement information, and the THQ cashier office that processes daily check receipts bank deposits ACH transactions and AR application. The implementation specifically accommodated processing and reconciliation of approximately 15M in THQ third party donations annually, with donation receipt, GL recording, reconciliation and distribution to THQ and the eight divisions based on donor intent.
Governance and rollout were led by the Central Territory Controller who served as the THQ financial lead for the GL to Acumatica Cloud ERP transition and as the primary finance point of contact for the annual audit. Governance activities included direct supervision of the Accounting Operations Manager and Assistant Controller coordination of training and refresher courses for staff and new hires reconciliation of intercompany eliminations and preparation and review of the Central Territory consolidation and audit footnotes.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 The Salvation Army implemented iCIMS Recruit Applicant Tracking System. The iCIMS Recruit Applicant Tracking System functions as an Applicant Tracking System supporting recruitment, onboarding, job advertising and candidate lifecycle management across Divisional Headquarters in Chicago and larger sites within the Metropolitan Division.
The implementation centralized core recruitment workflows, including job requisition posting, job board management, candidate submission tracking, offer initiation, and onboarding support. iCIMS Recruit Applicant Tracking System was used to enter new hire information and update employee profiles, and to manage candidate status through screening and clearance steps, with hiring staff trained at larger sites to review applicant information and operate the system.
Operational integrations noted in practice include HRIS synchronization with ADP Vantage for payroll and profile updates and background check orchestration through the Sterling Backcheck portal. The ATS was used alongside manual and spreadsheet processes for reporting, and supported mass data operations such as a compensation upload affecting over 900 employee pay rates into the HRIS.
Governance and compliance workflows were implemented to support regulatory reporting and auditing, including Affordable Care Act hours and pay class reports, EEO-1 Component 2 pay-data reporting, and Affirmative Action Plan documentation and applicant logs. Day to day operational responsibilities included initiating background checks, maintaining confidential employee information, and producing finalized reports and audits using Excel functions such as VLOOKUP and Pivot Tables to reconcile ATS and HRIS data.
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BackGround Screening | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2012 | 2012 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mavim | Legacy | Mavim ProcessVerse Mining | Process Mining | Analytics and BI | n/a | 2020 | 2020 |
In 2020 The Salvation Army implemented Mavim ProcessVerse Mining as a Process Mining application to instrument and analyze event-level workflow data across its United States operations. The deployment established a centralized process intelligence environment using Mavim ProcessVerse Mining to support discovery, visualization, and ongoing monitoring of end-to-end service and administrative processes.
Configuration emphasized core Process Mining capabilities, including automated process discovery, process model generation, variant analysis, conformance checking, and role-based performance dashboards. The implementation included ingestion of transactional event logs and mapping of key business objects to accelerate root-cause analysis and enable continuous process monitoring through Mavim ProcessVerse Mining.
Operational coverage prioritized national program operations and shared services, aligning process owners and data stewards to new monitoring and review workflows. Governance was structured around centralized process-owner accountability and a regular cadence for variant review, embedding Process Mining insights into continuous improvement and control frameworks using Mavim ProcessVerse Mining.
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Process Mining | Analytics and BI |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Donor and Fundraising Management | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at The Salvation Army
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Salvation Army Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Salvation Army Technographics
The Salvation Army is a Non Profit organization based in United States,
with around 49360 employees and annual revenues of $2.01 billion.
The Salvation Army operates a diverse technology stack with applications such as
Acumatica Cloud ERP, iCIMS Recruit Applicant Tracking System and Mavim ProcessVerse Mining,
covering areas like ERP Financial, Applicant Tracking System and Process Mining.
The Salvation Army has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Acumatica, iCIMS and Mavim.
The Salvation Army recently adopted applications including
6sense Account Engagement Platform in 2023, Acumatica Cloud ERP in 2022 and Upright Labs Lister in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Salvation Army’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Salvation Army’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Salvation Army technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.