Dublin, D12 F68F,
Ireland
The Skin Nerd Technographics
The Skin Nerd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Skin Nerd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 The Skin Nerd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Skin Nerd has purchased the following applications: Apple Pay for Payment Processing in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Skin Nerd is running and its propensity to invest more and deepen its relationship with Apple , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Skin Nerd revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Skin Nerd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Skin Nerd Tech Stack and Enterprise Applications
The Skin Nerd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 The Skin Nerd integrated Apple Pay into its website as a Payment Processing option for online checkout. The implementation positioned Apple Pay at the front end of the web checkout flow to present a native wallet payment method across device form factors, with payment acceptance scoped to the company storefront and online order capture processes. The Skin Nerd Apple Pay Payment Processing capability was embedded directly into the site payment selection, enabling tokenized wallet credentials to enter the merchant payment flow.
The deployment configured client-side Apple Pay button components and tokenization, routing payment tokens into the site’s existing server-side payment handling and order management workflows. Operational ownership rested with e-commerce and finance teams, who updated checkout configuration, payment acceptance policies, and customer support procedures to accommodate wallet-based transactions. Integration touchpoints included front-end checkout UI, server-side token handling for authorization, and downstream order processing for fulfillment and refunds, establishing Apple Pay as a Payment Processing instrument for The Skin Nerd’s online sales and payment authentication workflows.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
The Skin Nerd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, The Skin Nerd implemented Salesforce Chat (formerly Salesforce Live Agent) on its website. The deployment uses Salesforce Chat as the customer facing conversational layer for The Skin Nerd and is categorized as Chatbots and Conversational AI to manage real time engagement on the e commerce storefront. The implementation targets frontline customer service and online order support for this Ireland based retail business with approximately 40 employees. The Skin Nerd Salesforce Chat is delivered as an embedded website chat widget, enabling visitors to initiate sessions and receive live agent responses within the site experience.
Functional capabilities follow standard Chatbots and Conversational AI patterns, including real time chat handling, agent transfer workflows, session transcript capture and canned response templates to accelerate agent replies. The implementation leverages the Salesforce Chat application architecture by embedding Live Agent client code in site pages while maintaining server side session management and transcript logging within the Salesforce Chat framework. Operational scope is focused on web customer interactions and support workflows for online shoppers, with configuration centered on agent availability controls, chat routing rules and transcript retention policies to support follow up and case handling. Governance emphasis is on standardizing chat workflows and operationalizing chat as a primary synchronous support channel for the storefront.
|
The Skin Nerd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, The Skin Nerd implemented Microsoft 365 for Collaboration. The Skin Nerd, a 40-employee retail company headquartered in Ireland, uses Microsoft 365 to centralize email, real-time collaboration, document management, and cloud storage across its marketing, operations, and customer support functions.
Deployment follows a tenant-based cloud architecture for Microsoft 365, with provisioned user accounts and subscription management to support day to day collaboration and content workflows. Using Microsoft 365 on their website is observable from the site source, indicating alignment between externally facing content and the internal Collaboration toolset. Governance emphasis is on centralized account control, cloud content access policies, and document versioning to support cross-functional collaboration.
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2019 | 2019 |
|
The Skin Nerd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
The Skin Nerd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at The Skin Nerd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Skin Nerd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||