The Star Entertainment Group
159 William Street Level 3,
Brisbane, 4000, QLD,
Australia
Brisbane, 4000, QLD,
Australia
61 7 3228 0000
Leisure and Hospitality
The Star Entertainment Group Technographics
The Star Entertainment Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Star Entertainment Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 The Star Entertainment Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Star Entertainment Group has purchased the following applications: Converga InvoiceMe for AP Automation in 2015, BlackLine Close Process Management Platform for Financial Consolidation and Close in 2015, ServiceNow Security Operations for Incident Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Star Entertainment Group is running and its propensity to invest more and deepen its relationship with Converga , Oracle , National Australia Bank or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Star Entertainment Group revenues, which have grown to $1.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Star Entertainment Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Star Entertainment Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Converga | Legacy | Converga InvoiceMe | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 The Star Entertainment Group implemented Converga InvoiceMe to centralize supplier invoice processing under the AP Automation category. The initiative targeted enterprise finance operations and accounts payable workflows within the company’s leisure and hospitality business in Australia.
Converga InvoiceMe was configured to deliver core invoice capture, automated workflow routing, validation, and electronic approval capabilities consistent with AP Automation functionality. Configuration work emphasized rules-based invoice processing and exception handling to reduce manual touch points for finance teams.
The Finance Systems Manager at The Star Entertainment Group managed Converga alongside Oracle, Flexipurchase, and Blackline, evidencing operational alignment with the group ERP, expense management, and reconciliation tools. Operational ownership sat with the finance systems function, which coordinated vendor engagement and day-to-day configuration and support.
Governance and rollout were executed within established governance frameworks, with the finance systems team driving vendor oversight, project timelines, agile practices for iterative delivery, and risk and dependency management. Converga InvoiceMe was instrumented to support end-to-end invoice throughput into the enterprise finance stack, with ongoing process automation and configuration maintained by the finance systems group.
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BlackLine | Legacy | BlackLine Close Process Management Platform | Financial Consolidation and Close | EPM | n/a | 2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Security Operations | Incident Management | ITSM | n/a | 2017 | 2017 |
In 2017 The Star Entertainment Group implemented ServiceNow Security Operations as a centralized Incident Management capability to consolidate security and service response across its three properties. The deployment was launched under the Project Renovation program to drive continuous improvements in services, security, and user satisfaction across The Star Sydney, The Star Gold Coast, and Treasury Brisbane.
The implementation included ServiceNow Security Operations modules such as Security Incident Response and Vulnerability Response alongside Automation Engine, ServiceNow IT Service Management Professional, and IT Operations Management. The program also digitalized more than 80 paper based processes and forms, and deployed ServiceNow Virtual Agent Bunji to enable self service workflows for employees.
Integrations were explicit and operational, with automatic ingestion of alerts from Microsoft Sentinel into ServiceNow Security Incident Response, and a Microsoft Teams integration that connected 8,000 employees to the ServiceNow Virtual Agent for incident lodging and status tracking. ServiceNow Discovery populated a Configuration Management Database with approximately 40,000 configuration items, and Security Incident Response was configured to auto scan those assets to contextualize incidents and vulnerabilities.
Governance and process changes focused on centralizing service request management onto a single platform, replacing disparate email and form based methods used across departments, and instituting a data driven BI dashboard integrated with ServiceNow for real time visibility into service operations. The cybersecurity team moved from spreadsheets to a unified console for tracking, validating, and responding to incidents, while ongoing CMDB stewardship was highlighted as a foundational governance priority.
Reported outcomes in the deployment included improved threat detection and response capabilities through consolidated vulnerability and incident views, reduced volume of IT calls as more issues were resolved via live chat, and the ability to proactively identify and remediate application trends that could affect staff or patron experience. The Star Entertainment Group continues to use ServiceNow Security Operations within its Incident Management footprint to support continuous improvement in service operations and security response.
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Star Entertainment Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Star Entertainment Group Executives
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FAQ - APPS RUN THE WORLD The Star Entertainment Group Technographics
The Star Entertainment Group is a Leisure and Hospitality organization based in Australia,
with around 8000 employees and annual revenues of $1.56 billion.
The Star Entertainment Group operates a diverse technology stack with applications such as
Converga InvoiceMe, BlackLine Close Process Management Platform and ServiceNow Security Operations,
covering areas like AP Automation, Financial Consolidation and Close and Incident Management.
The Star Entertainment Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Converga, BlackLine and ServiceNow.
The Star Entertainment Group recently adopted applications including
Fastly in 2021, Imperva Sonar in 2021 and Fortra Agari Phishing Defense in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Star Entertainment Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Star Entertainment Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Star Entertainment Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.