The Suddath Companies
815 South Main Street,
Jacksonville, 32207, FL,
United States
Jacksonville, 32207, FL,
United States
1 190-435-2577
Transportation
The Suddath Companies Technographics
The Suddath Companies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Suddath Companies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 The Suddath Companies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Suddath Companies has purchased the following applications: Oracle PeopleSoft HCM for Core HR in 2015, LiveChat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Suddath Companies is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Suddath Companies revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Suddath Companies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Suddath Companies Tech Stack and Enterprise Applications
The Suddath Companies HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2015 | 2018 |
In 2015 The Suddath Companies executed an HR Stabilization Project to stabilize and upgrade its Oracle PeopleSoft HCM Core HR environment. The project targeted existing HCM and FSCM environments that were running PeopleSoft HCM 9.1 with PeopleTools 8.50 and no prior Maintenance Packs or Bundles applied.
As part of the effort the team upgraded PeopleTools from 8.50 to 8.52, then applied all available Maintenance Packs and Bundles through Bundle 26, aligning PeopleTools and application binaries to supported baseline levels. Configuration work focused on Core HR functional layers and system maintenance sequencing to preserve data integrity during pack application. Bundle and maintenance sequencing was applied across both HCM and FSCM instances to ensure consistent patch state.
The implementation included a physical datacenter move between locations and deployment of the application middle tier on WebLogic 10gR3 with Tuxedo 11gR1 supporting backend transaction processing. Infrastructure activities were coordinated with the PeopleTools upgrade to minimize configuration drift and maintain application connectivity. This architecture narrative reflects a two tier application stack with PeopleTools and application servers separated from database and transaction router layers.
Governance for the HR Stabilization Project was organized around staged maintenance windows and bundle sequencing to reduce risk while bringing Oracle PeopleSoft HCM to a supported state. The program was led internally and documented as an enterprise stabilization effort for Core HR.
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Core HR | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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The Suddath Companies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, The Suddath Companies implemented LiveChat on their corporate website as a front line Chatbots and Conversational AI capability to support customer engagement. The Suddath Companies deployed LiveChat to provide a persistent web chat widget and agent console for real time interaction with prospects and customers.
Configuration work focused on web widget placement, agent routing rules, canned responses, and conversational workflow templates consistent with Chatbots and Conversational AI deployments. The LiveChat implementation included session transcript capture and agent-side context tools to standardize responses and reduce handle time, aligned with typical conversational automation practices.
Operationally the solution was provisioned on Suddath public-facing digital properties to support customer service and sales functions, with governance oriented around chat ownership, shift-based agent coverage, and escalation workflows to email and phone channels. Rollout and ongoing operations emphasized scripted responses, agent training on the LiveChat console, and chat routing policies to ensure consistent handling of inbound web conversations.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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The Suddath Companies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, The Suddath Companies deployed Microsoft 365 as its primary Collaboration platform. The deployment is observable in the company website source and aligns Microsoft 365 with enterprise collaboration needs for a 2,000 employee transportation and logistics organization headquartered in the United States.
Microsoft 365 was provisioned to provide core collaboration capabilities including hosted email, team messaging, document libraries, cloud file sync, and intranet content management. Implementation details indicate configuration of Microsoft 365 collaboration services to manage communications, centralized document storage and versioning, and distributed team collaboration workflows consistent with the Collaboration category.
Operational coverage extended across corporate functions and field operations, supporting both back office and operational teams within the companys organizational footprint. Governance was implemented at the tenant level with centralized administration for user provisioning, access control, and policy enforcement, and operational processes were adapted to use Microsoft 365 collaboration features for document lifecycle and team communication management.
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The Suddath Companies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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The Suddath Companies SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2012 | 2012 |
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Warehouse Management | SCM |
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2014 | 2014 |
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The Suddath Companies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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CRM | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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The Suddath Companies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2016 |
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Backup as a Service (BaaS) | IaaS |
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2017 | 2017 |
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The Suddath Companies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at The Suddath Companies
| First Name | Last Name | Title | Function | Department | Phone | |
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Sr VP of Human Resources | VP | HR | |
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Human Resources Business Partner | Manager | HR | |
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Director, Organizational Development | Director | Finance | |
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Human Resources Manager | Manager | HR | |
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Warehouse Manager | Manager | Supply Chain | |
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Vice President of Suddath Global Logistics and Sales | VP | Sales | |
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Senior Vice President, Global Logistics | VP | Supply Chain | |
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Senior Vice President and Chief Information Officer | CXO | IT | |
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Information Technology Infrastructure Operations Manager | Manager | IT | |
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Vice President Information Technology | VP | IT | |
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VP of Enterprise Architecture | VP | IT | |
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Enterprise Data Architect | Manager | IT | |
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Director of Talent Acquisition | Director | HR | |
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Senior Human Resources Business Partner | Manager | HR | |
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Senior Human Resources Business Partner - Specialized Logistic | Manager | HR | |
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Recruiting Coordinator | Manager | HR | |
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Apps Being Evaluated by The Suddath Companies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Suddath Companies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Suddath Companies digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD The Suddath Companies Technographics
The Suddath Companies is a Transportation organization based in United States,
with around 2000 employees and annual revenues of $600.0 million.
The Suddath Companies operates a diverse technology stack with applications such as
Oracle PeopleSoft HCM, LiveChat and Microsoft 365,
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
The Suddath Companies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
The Suddath Companies recently adopted applications including
LiveChat in 2021, Hubspot Live Chat in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Suddath Companies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Suddath Companies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Suddath Companies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.